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d2b sales career overview highly enthusiastic customer service professional with years client interface experiencereliable customer service representative with extensive track record in demanding sales and account management environmentsdedicated customer service representative motivated to maintain customer satisfaction and contribute to company success core strengths strong organizational skills active listening skills seasoned in conflict resolution sharp problem solver courteous demeanor energetic work attitude customer service expert telecommunication skills adaptive team player openingclosing procedures accomplishments customer assistance   worked with company systems such as live support and diligently completed all assigned tasks working overtime as needed customer service   researched calmed and rapidly resolved client conflicts to prevent loss of key accounts sales   consistently generated additional revenue through skilled sales techniques work experience d2b sales may company name － city state developed highly empathetic client relationships and earned reputation for exceeding sales goalsachieved high sales percentage with consultative valuefocused customer service approach customer service sep company name － city state maintained uptodate knowledge of store policies regarding payments returns and exchangescreated new processes and systems for increasing customer service satisfaction customer service rep sep to may company name － city state prevented store losses using awareness attention to detail and integritymaintained uptodate knowledge of store policies regarding payments returns and exchangescreated new processes and systems for increasing customer service satisfactiondeveloped highly empathetic client relationships and earned reputation for exceeding sales goalsachieved high sales percentage with consultative valuefocused customer service approachmanaged quality communication customer support and product representation for each clientworked under strict deadlines and responded to service requests and emergency calloutsinteracted with customers and retail buyers to followup on shipping statuses and expedited ordersassisted customers with store and product complaintsguaranteed positive customer experiences and resolved all customer complaintsaccurately logged all daily shipping and receiving orderskept abreast of rapidly evolving technology trainer new hire customer service specialist jan to jan company name － city state ms office poweruser with additional proficiencies in assorted databases provided telephone online and facetoface customer servicesupport within awards highvolume call centers handling an average of callsinternet inquiries daily busy retail customer service desks and fivestar resorts top performer award sixtime employee of pe rformance re vie w exce rpts the month to the second year in a row tracy has been the top performer on my team for five service star exceeded her call metrics goals by excellent communication awards to technical support and troubleshooting skills excels in working has independently in a fastpaced environment become my trainer of compute r skills new hires performance review drakes janitorial service word excel powerpoint tracy exemplifies excellent customer service consistently thinks outside access outlook act sql the box and finds creative ways to solve customer problems identifies opportunities to increase customer retention and satisfaction through mission state me nt the use of upcrossselling strategies and excellent communication skills strive to exceed well organized with the ability to multitask and prioritize workload customer employer documents in detail all interactions with customers performance expectations by delivering handles the demands of a highvolume customer service desk with ease secondtonone service exemplary customer service and complaint handling skills dedicated and maintain customer centricity in all initiatives our guests routinely rave about the aboveandbeyond service and and interactions always personalized attention they receive from tracy highly resourceful a putting the customer first consummate customer service professional trained new employees quarterly educational background associate of science degree xray science hightechinstitu － city state coursework in business administration and organizational developmentcoursework in business marketing and communications skills act call center cl com excellent communication excellent customer service customer service customer care customer care databases documentation fast access excel ms office outlook powerpoint nt word problem solving relationship building retail selling sales support sql supervisor technical support user support telephone trainer troubleshooting well organized

senior information technology manager executive summary resultsfocused information technology management professional offering twentytwo years of progressive leadership experience transforms highpotential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to both financial and operational success accomplished manager with extensive experience in frontofhouse and backofhouse operations proven ability to cut costs and decrease staff turnover cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth by challenging others beyond just doing the work but to bring creativity ownership and pride i the work we do core qualifications operations management staff development change management crossfunctional team management supervision and training sound judgment computersavvy calm under pressure complex problem solving professional experience senior information technology manager jan to jan company name － city state program manager that drove and finalized a major project initiative consisting of migrating exchange onpremise mail usersaccounts to cloud based services office program manager responsible for implementation and management of systems that allow assetlease reporting enterprise backup patch management and application distribution to over pcs globally utilizing cloud based solutions it lead role and stakeholder in reducing our global data center footprint from twentythree to two data centers in north america and one communications hub in each global region long term expertise in deployment and management of microsoft products globally including server desktop office mail skype active directory and federated services sql and system center managementdeployment products well versed in disaster recovery utilizing multiple data centers and storage arrays managed team of number of professionalsreduced and controlled expenses by actionsdefined strategy and business plan for business areadirected strategic initiatives to achieve organizational objective senior information systems professional jan to jan company name － city state developed long and shortterm technology server and storage plans formulated policies and procedures and provided technology presentations to diverse groups of internal customers worked closely with washington state agencies in regards to sharing healthcare data and trusted networks supervised team of technicians in deployment and support of network and technology infrastructure significant design and execution of directory based services related servers and business systems designed and monitored server and storage systems implemented fault tolerance and redundancy network support engineer jan to jan company name － city state provided support for nt netware macintosh cisco 3com and bay networks clients included midsize to large enterprise seattlearea corporations installations upgrades repairs configuration and troubleshooting on multiple platforms and infrastructures oversaw network systems and implemented firewall and other network security functions senior technician jan to jan company name － city end of the line hardware and software support responsible for troubleshooting identifying and resolving end user hardware and application issues trained and provided technical direction to junior technicians education bachelor of science industrial technology east carolina university － city state usa industrial technologycoursework in course name associate of arts business university of phoenixwiu businesscoursework in business administration and financenumber gpa certifications microsoft certified professionaladministrator comptia a network security novell netware engineer citrix administrator red hat administrator cma certified management accountant conferred by institute of management accountants ima affiliations vmware users group emc users group association of information technology professionals leadership development program skills 3com a active directory backup bay networks business systems cisco citrix hardware network systems clients direction disaster recovery engineer firewall hub macintosh microsoft products microsoft certified professional exchange mail office nt enterprise network security network networks netware novell netware pcs policies presentations red hat repairs reporting servers sql software support troubleshooting upgrades

creative assistant professional summary selfmotivated individual with the ability to create and maintain a positive and unique relationship with coworkers and clients exhibits excellent time management skills consistent quality work and a drive to innovate and benefit the workplace i am looking to obtain a position which allows me to demonstrate my creative nature and passion for all genres of music ideally i would like to join a company that would be able to offer me the opportunity to advance my career in the short and long term core qualifications microsoft office strong leadership and ability to multitask alone or with a team indepth internet research skills educated and expansive understanding of human development principles s experience in wellorganized and aesthetic presentation ability to communicate effectively and positively filerecords maintenance contract negotiationreviewdrafting resultsoriented experience creative assistant to current company name city state act as west coast representative of the cmi team for internal and external affairs attend showcases concerts events on behalf of vh1 cmi team maintained relations with label and publishing representatives on the west coast successfully pitched new independent music from all genres to cmi music team and various production companies for in show placements find replacement tracks for all media versions of episodes research labelpublishing information for potential song use in various vh1 seriespromosspecials on asneed basis act as liaison between cmi and music media licensing send licenses for counter signatures and keep track of approved licenses assist with legal work for publishing matters on asneed basis coordinate promotional aspects of feature placement deals with social media team help organize and categorize tracks in our internal library into our cloudbased storage system coordinate and host inoffice performances in the santa monica offices collect and track sales information for feature placement tracks in vh1 programming assist with general meetings tapings and live events for vh1 and mtv music and talent as needed oversee and run cmi projects for music and talent interns work with production houses music libraries and independent composers to quickly and efficiently create and gather all kinds of bed music tracks for series live events nonairing pilots and special programming watch and check various versions of episodes for proper placements of feature placement tracks and various promotional aspects within episodes licensing assistant to company name city state assist in administration of various high clientèle catalogs help in negotiations regarding use of clients works in movies television shows ad campaigns and other uses draft licenses for finalized deals manage all invoices and renewals maintain records of all payments and acts as liaison to resolve all pricing and payment issues ensure proper filing of client work with appropriate pro societies subpublishers cmrra and the copyright office at the library of congress extensive knowledge with over client catalogs varying in genres of music so as to be able to pitch songs for various placements in television film and advertisements administrative assistant to company name city state acted as the initial point of contact for external affairs and high clientèle managed data entry and review of confidential historical files edited and reviewed company emails and documents served as a liaison between client managers and external interested parties created and implemented an easily accessible filing system for companys physical catalogs supervisor to company name city state oversaw and directed employees in the kitchen and ensured proper completion of recipes to create consistent quality foods ensured employees adhered to proper safety and sanitation regulations provided a pleasant and engaging experience for customers during their dining experience assisted in training over peer employees in basic kitchen and bakery skills child life specialist assistant to company name city state assisted a certified child life specialist with creating and enacting treatment plans for pediatric patients kept minors company and eased their stress before during and after their treatment kept detailed notes and analysis of experiences with minors throughout their time at the medical center to use in assessments of childs physical mental and emotionally healing public relations officer to company name city state assisted in design and production of all media related items for panhellenic events served as representative on the cityucd student liaison commission which worked in conjunction with the davis city police and city council to create and put into place relevant standards and by laws commisioner to company name city state served as an advisory board member on a commission responsible for creating better relationships between off campus davis community groups the university and its student body planned and successfully held a free zero waste concert in davis central park to encourage community relations between the student body and the davis community assisted in creating a student discount program with various davis vendors assisted in fundraising campaigns for campus interest groups in need of external funding intern to company name city state educated groups of college students on safe ways to partake in drug and alcohol consumptions and explained different physical mental and legal consequences of alcohol and drug consumption created and lead various interactive program formats to present this educational information to individuals summer programs and arts coordinator to company name city state created lesson plans and coordinating programming for children ranging between kindergarten and middle school coordinated schedules programs and gathered all supplies needs for different age groups kept inventory of all office and art supplies required and ordered from various companies education bs human development university of california city human development relevant coursework includes research methods statistics perception the media industry and scientific reasoning nativ college leadership program israel participant in a yearlong leadership program comprising of a semester studying at hebrew university mount scopus campus followed by four months volunteering as a zookeeper and arts and crafts teacher in beer sheva skills ad advertisements arts art basic catalogs community relations council clientele client data entry database filing film first aid fundraising hebrew inventory leadership legal notes meetings microsoft office office works negotiations internet research police pricing programming quality research safety sales scientific statistics teacher television wellorganized

owneroperator summary business development expert and top sales performer with years experience in texas california and oklahoma markets comfortable with new ideas innovative products and startup environments equipped with excellent negotiation skills market insight and business acumen necessary to guide struggling and newlyformed companies to financial success highlights national account management analytical problem solver excellent sales techniques new product delivery adept multitasker topranked sales executive new program and promotion implementation consultative sales techniques strong lead development skills accomplishments surpassed all sales goals by in three regions developed highly effective sales training strategies established new companywide policies and procedures which resulted in increased revenue sales increased yearoveryear sales by in every position held prepared complex financial statements and interimannual reports for retail and service businesses created strategies to develop and expand existing customer sales resulting in increase in annual sales experience to current owneroperator company name － city state developed new customer base and generated new accounts by implementing effective networking and content marketing strategies managed budget forecasting goal setting and performance reporting for all accounts cold and warm called new and existing accounts per day planned organized and oversaw daily activities of multiple production crews to general manager company name － city state implemented businessbuilding and relationshipbuilding expectations with uniquely assigned accounts and customers led sales calls with team members to establish sales and customer retention goals hired and trained all sales staff for new store location generated monthly and annual sales reports created and directed sales team training and development programs to vice president of sales company name － city state accountable for all companywide sales including overall customer satisfaction created and directed sales team training and development programs monitored customer preferences to determine focus of sales efforts determined merchandise price schedules and discount rates developed and directed strategy for launch of new product increased membership base by to vice president of sales operations company name － city state accountable for sales and retention including overall customer satisfaction strengthened companys business by leading implementation of new product line and sales strategies delivered performance updates quarterly business reviews and planning meetings planned strategic brandbuilding events to expand the product portfolio identified coordinated and participated in client relationshipbuilding activities and meetings increased sales production and reduced attrition rate by to area manager company name － city state defined strategy and business plan for multiple locations directed strategic initiatives to achieve company goals increased profits by developing initiating and managing payroll profits and losses customer service and sales for multiple locations developed and managed annual operating budgets mentored coached and trained managers department heads and team members identified inefficiencies and made recommendations for process improvements to general manager company name － city state consistently met and exceeded department expectations for productivity and accuracy levels recorded training sessions and maintained package rates for each client guided clients in safe exercise taking into account individualized physical limitations participated in club promotions to recruit new members and increase club sales attained facility targets including revenue goals and member retention rates to surgical technician ii company name － city state gathered supplies and equipment needed for surgical procedure scrubs gowns gloves set up sterile table with instruments supplies equipment and medicationssolutions needed for procedure performed appropriate counts with surgical team prior to the operation and before incision is closed draping of sterile field passing instruments etc to surgeon during procedure while maintaining highest standard of sterile technique during procedure member level i trauma team orthopedic department head education bachelors degree biology university of texas － city state minor in sports medicine associate of applied science surgical technology emergency medicine academy of health sciences － city state surgical technician certificate emt certificate medical specialist certificate coursework in health science and nursing health management coursework certifications apex fitness systems california dotfit systems california national academy of sports medicine california international physical fitness association florida surgical technologist medical technologist national registry of emergency medical technicians emtb texas skills account management accounts payablereceivable budgeting business development client relations cold calling computer proficient creative problem solving customer needs assessment customer satisfaction customer service expense control internal auditing lead development marketing multitask management product development project management reporting sales territory sales experience payroll

regional hr business partner human resources professional executive profile businesssavvy resultsdriven and solutionsoriented hr executive offering year career in human resources distinguished by commendable performance in developing spearheading and maximizing performance of both individuals and teams known for driving change and championing corporate values vision and mission articulate communicator fully bilingual in english and spanish with proven ability to diffuse highly charged situations by quickly responding to human resources issues and providing executivelevel support to both the management and staff demonstrated success in orchestrating initiatives that address todays business challenges to attain revenue goals control expenses satisfy customers and attractretain talent while achieving business and profitability objectives core competencies change management benefits administration succession planning organizational development leadership development and coaching infrastructure development operations and workflow optimization conflict resolution professional experience to current regional hr business partner company name city state year old manufacturing company with an iconic brand  report to one of the regional vice presidents of the company  work with regional business leaders in providing innovative hr solutions to make business strategies actionable provide progressive hr guidelines while ensuring that all hr programs are in accordance with the business needs local labor laws and culture partnered with the performance and growth total rewards and harleydavidson university centers of excellence coe as well as with the executive management in executing agreed strategic plan in support of organizational programs   effectively engage hr generalists in the la region to establish hr strategies designed to optimize human resources within their business areas analyzed the business talent needs and participate in establishing work unit plans and performance measures within the region administered annual regional hr budget of over 160k and organized annual leadership conference for the entire region successfully led and implemented company hr processes within all regional offices such as performance management system global tuition program gallup engagement surveys leadership trainings and employee purchase plans resulting in 2nd highest company engagement scores in and   achieved hiring goals while maintaining the lowest recruiting cost of all regions reorganized and aligned all market positions within the subsidiaries at a savings of 3m a year from the total sg a budget developed and implemented the company immigration policy while changing to a new immigration process provider which reduced the process time by while saving an average of per visa filed  to hr manager company name city state responsible for the development and implementation of corporate hr plans and policies in support of the business plan while ensuring hr regulatory and legal compliance  carried out a broad range of hr functions including employee recruitment and training benefits administration as well as overseeing disciplinary action and managing hr records conceived and developed a series of innovative hr programs service and leadership initiatives including comprehensive supervisory training and performancebased incentive compensation programs successfully established and maintained a strong functional hr team through effective training coaching planning and team building restructured benefits program by consolidating providers and renegotiating contracts successfully maintaining benefit costs to only a increase in premium from previous year and saving the company over 70k cited as the driving force behind a reduction in payroll processing liability and for identifying over 300k payroll savings through implementation of an integrated adp hris system recognized for achieving voluntary turnover rate of and for introducing new employee orientation and individualized training resulting in satisfaction record led all succession planning initiatives resulting in projected reduction of hiring expenses by approximately over the next years to district hr manager company name city state inspired and retained a highperforming diverse workforce for the district building upon the foundation of success as key member of the store management team administered effective management and execution of learning career development employment practices recognition and reward staffing performance management systems and compliance programs while fostering a positive associate relations environment conducted thorough employee investigations in alleged reported cases of sexual harassment discrimination criminal and policy violations which resulted in a reduction of employee lawsuits filed within the district pioneered all initiatives to monitor and manage all performance reviews for department supervisors and hourly associates including rating written reviews and pay increases input yielded 350k districtwide reduction in recruitment expenses through spearheading internal recruitment function successfully achieved monthly completion of associate training and development 401k enrollment and fulfillment of aap goals for the district acknowledged for driving the reduction of sexual harassment claims by as much as within first months of training to hr manager company name city state provided consultative direction for ground floor hr infrastructure and organizational efficiency of startup company for multiple highprofile client projects such as panasonic leapfrog and aig   oversaw the development of compensation functions including job analysis salary administration and job evaluation system as key business partner of  leadership team education and certifications master of science leadershipmanagement nova southeastern university city state leadershipmanagement bachelor of arts human services st thomas university city state human services continuing educationcoursework project management methodology associate certificate six sigma yellow belt certified code of business conduct training antibribery antiharassment training  professional affiliations society for human resources management shrm florida human resource planning society fhrps greater miami society for human resources management gmshrm technical skills peoplesoft microsoft office suite adp and sap  languages bilingual spanishenglish

co foundertherapist and teaching artist summary mental health counselor specializing in art and play therapies responsible selfstarter who communicates well and is dedicated to improving the wellbeing of clients mental health professional driven to help others overcome personal obstacles comfortable working autonomously or in a teambased setting clinically certified mental health therapist skilled at motivating communicating and advocating for clients dealing with mental health and emotional disorders expert in dbt and psychotherapy seasoned mental health practitioner with demonstrated track record of successfully working with diverse client populations in oneonone and group settings skilled therapist with expertise on the identification and management of youth mental illnesses seasoned mental health practitioner with demonstrated track record of successfully working with diverse client populations in oneonone and group settings mental health professional driven to help others overcome personal obstacles comfortable working autonomously or in a teambased setting skills knowledge of the ins and outs of child protective services cps practiced in family assessments family therapy aptitude therapeutic expertise specialized training in grief counseling family therapy background parenting skills educator community resources specialist suicide precautions expertise suicide risk assessments suicide risk assessments superior communication skills medicaid familiarity psychiatric population familiarity outreach programming specialist solutionfocused counseling extensive dsmiv knowledge clinical documentation mastery exceptional problem solver member of the national association of social workers nasw mood disorders specialist dual diagnosis expertise experience august to october company name city state co foundertherapist and teaching artist served as lead clinician for patients with bipolar depression anxiety and personality disorders referenced and used various therapy techniques including psychodynamic family systems cognitive behavioral and lifespan integration psychotherapy consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients recorded comprehensive patient histories and coordinated treatment plans with multidisciplinary team members diagnosed mental health emotional and substance abuse disorders executed appropriate riskassessment and mitigation strategies developed comprehensive treatment plans for patients diagnosed with opioid addiction led patients in individual family group and marital therapy sessions evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities guided clients in understanding illnesses and treatment plans developed appropriate policies for the identification of medicallyrelated social and emotional needs of clients created and reviewed master treatment and discharge plans for each client referred clients to other programs and community agencies to enhance treatment processes organized treatment projects that focused on problem solving skills and creative thinking consulted with psychiatrists about client medication changes issues with medicine compliance and efficacy of medications worked with parents and teachers to implement consistent behavior therapy techniques at home and school taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills and functional living skills developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems interacted with clinical staff and external resources such as school or community personnel collaborated closely with treatment team to appropriately coordinate client care services conducted outreach advocacy and rehabilitative services for regular cases and crisis intervention documented all patient information including service plans treatment reports and progress notes efficiently gathered information from families and social services agencies to inform development of treatment plans conducted comprehensive initial inhome psychosocial assessments prior to first wraparound meetings quickly responded to crisis situations when severe mental health and behavioral issues arose effectively managed time and caseloads based on   sessions per week checked facility for open windows locked doors malfunctioning smoke detectors and other safety hazards charted and recorded information in client files june to march company name city state cps specialist iii august to may company name city state therapist effectively managed time and caseloads based on   sessions per week charted and recorded information in client files tracked client movement on and off the unit by documenting times and destinations of clients quickly responded to crisis situations when severe mental health and behavioral issues arose conducted comprehensive initial inhome psychosocial assessments prior to first wraparound meetings efficiently gathered information from families and social services agencies to inform development of treatment plans documented all patient information including service plans treatment reports and progress notes conducted outreach advocacy and rehabilitative services for regular cases and crisis intervention collaborated closely with treatment team to appropriately coordinate client care services interacted with clinical staff and external resources such as school or community personnel developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems taught clients anger management techniques relaxation skills impulse control social skills emotional coping skills and functional living skills worked with parents and teachers to implement consistent behavior therapy techniques at home and school consulted with psychiatrists about client medication changes issues with medicine compliance and efficacy of medications organized treatment projects that focused on problem solving skills and creative thinking referred clients to other programs and community agencies to enhance treatment processes created and reviewed master treatment and discharge plans for each client guided clients in understanding illnesses and treatment plans developed appropriate policies for the identification of medicallyrelated social and emotional needs of clients assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities evaluated patients for psychiatric services and psychotropic medications monitored patients prescribed psychotropic medications to assess the medications effectiveness and side effects evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities administered medication to patients presenting serious risk of danger to themselves and others conducted psychiatric evaluations and executed medication management for both inpatient and outpatient facilities led patients in individual family group and marital therapy sessions developed comprehensive treatment plans for patients diagnosed with opioid addiction executed appropriate riskassessment and mitigation strategies diagnosed mental health emotional and substance abuse disorders education and training northcentral university city state usa phd education specialization in special education colorado technical university city state usa master of science homeland security specialization in emergency management and public health  public health and disaster medicine coursework  university of southern california city state usa master of arts teaching specialization in multiple subject education coursework in english as a second language elementary and special education university of pennsylvania city state usa masters of social work specializations in developmental disabilities macro and school social practice with  coursework in psychology social work counseling human services  marriage and family therapy and child development rutgers university city state usa bachelor of arts urban studies specializations in voluntary action civic and nonprofit leadership  minor in art history recipient of james m gaffney award member of student government association national coalitions building institute campus affiliate and the rotoract  club accomplishments effectively managed caseloads of more than   clients at any given time member of the national association of social workers nasw since won the rutgers university faculty urban studies research  award  awards james m gaffney award dissertation dissertation examines the different approaches to mat thesis saxon math examines the different approaches as to whether a standards based math curriculum is written to met the needs of all students  undergraduate thesis developing the youth of northern ireland examines the ways in which youth are actively engaged in civil society in northern ireland and the european union publications technical reports oster kw saxon mathematics and its effects on learning mat dissertation rossier school of education university of southern california oster kw developing the youth of londonderry  undergraduate dissertation college of arts and sciences rutgers university skills public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html healthcare intravenous therapy medisoft computerized charting std counseling breastfeeding educator people skills great bedside manner enthusiastic people person advanced problemsolving great organizational skills

hr volunteer asst manager professional summary i am dedicated to every project i have worked on with strong undergraduate and graduate credentials including five years experience in assisting management of human resources i look to expand my knowledge increasing chances of future career opportunities by completing a doctorate in business program educating myself as a full time student puts me in the position to operate in industries such as manufacturing government and healthcare those industries alone would increase my earning potential being educated in these aspects of business will help me operate any organization as needed with my masters degree in business administration along with being able to comprehend what is needed for the organization to succeed my aspiration while completing this mba program is helping me allow myself to work in top management positions along with allowing me to show the skills gained through education skills human resource management product design and development strategic warehouse management this is where i added to my knowledge of how to run an organization in an ethical manor making sure all aspects of being true to an organization and making sure all policies and regulations are met within a timely manner making sure the organization does not have to suffer by paying unwanted fees taking them from the organizations cash flow knowing how to get any product or service to receiving location on time is another aspect of the key points learned during my undergrad education learning about entrepreneurship master of business administration grand canyon university dates from current expected graduation date key points of education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment and analysis risk management processes and analysis project management strong verbal communication budgeting and finance team liaison human resource management product design and development strategic warehouse management this is where i added to my knowledge of how to run an organization in an ethical manor making sure all aspects of being true to an organization and making sure all policies and regulations are met within a timely manner making sure the organization does not have to suffer by paying unwanted fees taking them from the organizations cash flow knowing how to get any product or service to receiving location on time is another aspect of the key points learned during my undergrad education learning about entrepreneurship master of business administration grand canyon university dates from current expected graduation date key points of education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment and analysis risk management processes and analysis project management strong verbal communication budgeting and finance team liaison work history hr volunteer asst manager company name city state january volunteer assistant human resource manager company name city state august to september assist in handling common workplace disputes assist in maintaining employment policies and inform staff assist in hiring firing and disciplining staff assist in handling compensation and benefits assist in creating new benefits assist in setting salaries for certain positions and organize benefits like healthcare and pensions volunteer assistant human resource manager january assist in handling common workplace disputes assist in maintaining employment policies and inform staff assist in hiring firing and disciplining staff assist in handling compensation and benefits assist in creating new benefits assist in setting salaries for certain positions and organize benefits like healthcare and pensions skills advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design and development profit receiving scheduling strategic strategic management advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design and development profit receiving scheduling strategic strategic management education ba entrepreneurship specializing in logistics ashford universitydates from to key points of education advertising new business strategy organizational management organizational dynamics mba business administration grand canyon university city state

supervisory logistics management specialist summary a target focused highly motivated and competent logistics manager with a long track record of utilizing people personnel and financial budgets to obtain positive results comprehensive understanding of logistics methodology aviation maintenance management inventory control as well as demonstrating high standards of work practices with a safety conscious attitude highlights data collection and analysis exceptional organizational skills analytical thinker creative problem solver public speaking inventory tracking budget management staffing and recruiting professional works well independently decisive resultsoriented strategic planner works well independently flexible accomplishments leadership supervised marines and civilians in the issuing to the department of defense and nato units pieces of ground support equipment gse and aviation weapon support equipment awse research conducted research which led to the development of contingency program for tracking all maintenance actions performed people management responsible for the training recertification of personnel while utilizing a training budget of dollars financial management directly responsible for a fiscal year budget of dollars maintained accountability of a large section of equipment worth over million dollars steered daily operations in support of million in equipment and supplies with no deficiencies losses or damages competitive analysis performed maintenance analysis recommendations to increase maintenance output production numbers while decreasing costs experience october to current company name city state supervisory logistics management specialist managing a team of employees in a busy work environment establish and implement departmental policies goals objectives and procedures creating managing and analyzing performance data and other information ensuring that all appropriate documentation is kept on file and available for inspection at all times ability to establish a rapport with people from all social backgrounds ensuring compliance to all environmental health safety goals and objectives encouragingidentifying and developing best practice strategy ensuring that each stage of distribution and maintenance process is on time on budget and to the right quality standards august to august company name city state quality assurance chief reviewed and edited correspondence prior to release and submission for signature performed of a variety of assignments directed toward ensuring acceptability of products or acceptable levels of quality in the operations involved ensure compliance of all local state and federal laws regarding the ordering use and disposal of hazardous material ensure compliance of comnavairforinst local maintenance instruction manuals and publications provide liaison between the qulaity assurance department and the maintenance departments conduct audits to identify trend analysis and the correction of defects deficiencies november to july company name city state advanced communication navigation supervisor coordinated work schedules for electronics technicians creating balanced shifts in the work center and better meeting the needs of customers • monitored equipment usage and adjusted work priorities resulting in a more flexible and productive work center • calculated costs of equipment and repairs vice replacement costs reducing the repair costs and hours worked by technicians january to july company name city state aviation maintenance management instructor aviation maintenance administration management training instructor course coordinator for nalcomis ima power plants documentation procedures nalcomis ima work center management documentation procedures nalcomis ima production successfully graduated over department of the navy students in the proper documentation of aviation maintenance management in accordance of comnavinst education university of phoenix mba business gpa member of delta mu delta international honor society in business coursework in business and management coursework in business management and communications managerial statistics and management communication coursework operations and quality management coursework advanced coursework in business administration and public policy coursework in marketing and communications coursework in law and political science university of phoenix bachelor of science business gpa coursework in business management and communications coursework in business communications and management information systems coursework in business communications and management information systems operations and quality management coursework managerial statistics and management communication coursework skills ability to lead motivate and build successful teams understand all legal regulatory information security and compliance requirements proven influencer negotiator achieving targets in a dynamic and complex business environment team leading people development skills able to manage and develop a diverse group of highly skilled people a pragmatic approach to getting the required results ability to manage operations within budgetary constraints

material logistics specialist career overview vacancy identification number vin claims assistant intake specialist gs05over years of administration and logistics specialist experience comprehensive knowledge and handson experience in all aspects of supply shippingreceiving customer service and safety management specialized in organizing supplies records and accountabilityinventory forms skilled in logistics automation systems and data entry created and presented administrative documents using microsoft power point excel and word professional experience material logistics specialist april to current american airlines s phil simpson hanger 21st street p may contact dfw intl airport texas hrsw yr duties responsible for receiving requisitioning shipping warehousing storing dispersing and recording parts equipment and supplies experience in inventory records keeping and machinery equipment operations stores a wide variety of tools jigs fixtures equipment and materials and issues them upon request to authorized personnel upon receipt of replacement items or return of issued items checks against appropriate requisition form for discrepancies by such operations as counting items examining items visually and manually for defects or wear corrects routine errors in forms and refers others to supervisor bins items in serviceable condition sorts nonserviceable items into salvage or scrap bins according to their condition makes minor repairs maintains inventory within established specifications and in serviceable condition by following the appropriate procedure to exchange a broken tool to request repairs or to requisition additional supplies reports overdue items and shortages to supervisor equipment supply supervisor june to april company name 33rd street p may contact dallas texas hrsw yr duties responsible for all aspects of airport catering functions to include assisting in the selection and professional development of new management and nonmanagement employees develop and coordinate all work schedules for approximately one hundred employee work groups and directed work through three duty managers monitors the accuracy of delivery of all scheduled flight meals fedex ground march to june company name village creek road p may contact fort worth texas hrsw yr duties responsible for the courteous and efficient pickup and delivery of customer mail and packages maintain in a friendly efficient and reliable manner with all customers develop proper use of the handheld scanningpackage tracking devices ensured all customer information was entered into fedex systems accurately manage and react to daytoday operational requirements in a professional and timely manner establish goals and achieve departmental results holding self and others accountable for those results business administrator july to september company name hrsw yr coordinated daily administrative activities and directly supervised to clerical personnel trained and evaluated the job performance of all personnel assigned within this department established work standards assigned and scheduled workflow delegated work to subordinate managers and supervisors and reviewed work completion conducted monthly individual and group counseling session with involuntary and resistant clients provided client counseling evaluations to upper management trained employees on software programs word perfect microsoft word excel power point and sabre system education and training certificate of achievement business administration ctu santa ana ca certificate of achievement operations management ctu santa ana ca bachelor of science business administration california coast university － city state business administration high school diploma lake providence high school － city state personal information citizenship us veterans preference vra skills administrative business administration clerical ca counseling client clients delivery forms inventory machinery materials excel exchange mail power point microsoft word monitors operations management personnel pick receiving recording repairs sabre scanning shipping supervisor warehousing word perfect workflow additional information citizenship us veterans preference vra honors awards veterans preference awards expeditionary medal national defense service medal navy achievement medalsother informationi certify that i can type words per minute and that the information within this resume is accurate

sr business systems analyst career overview motivated and customeroriented systems analyst with strong analytical and technical skills qualifications strong analytical skills project management strong collaborative skills document management problem analysis and resolution test planning and execution requirements gathering systems development systems implementation systems integration technical skills peoplesoft hcm portal peopletools peoplesoft query sql oracle microsoft sql server sharepoint windows nt windows terminal server ms office excel word powerpoint project publisher visio and access rational tool sdt rqm clear case document management systemspdm documentum kronos workforce central wfc kronos connect adp work experience sr business systems analyst to current company name city state working with several large applications like peoplesoft and versions kronos adp pcpw v and v nextrak working with several relational database applications providing support to specified customer base for hr is applications in a timely courteous and professional manner interacting with interfacing applications for adp and peoplesoft working with business owners to elicit define and maintain business requirements and transforming them into technical solutions responsible for developing and execution of test plans to ensure customer requirements are being met facilitating the resolution of large complex production system problems by performing initial triage for severity and business impact of application failures acting as a liaison for hris application ownerscenters of excellence and vendor managing these applications responsible for coordinating and overseeing implementation of various solutions for system change requests and defects in accordance to the vendor change request process partnered and consulted with hr coes and bpo to complete the change control process and presented business requirements for approval also reviewed technical specifications to ensure all requirements submitted were being met ensuring that slas and quality compliance across all applicable applications responsible for identifying and review of downstream impacts across ongoing bsc initiatives supporting security processes and policies for bsc ie data privacy sox audit etc acting as an internal liaison for interfacing applications leading department small to medium projects in accordance to the guidelines of the global system methodologygsm standards prepared and presented project status updates to various stake holder including core team members and project leadership or sponsors communicates user requirements to development teams data analysis and reporting hris lead for several acquisition project including requirements gathering and integration into core hris systems in addition provided support to interfacing application to ensure their integration was successful too partnered with is and hr to develop and enhance tools that are being leveraged in future acquisitions mentoringcoaching other analysts to enhance team performance and ensure success in projects and areas of support business systems analyst iii to company name city state lead ba for the adp kronos and nextrak applications provided technical support for several decentralized adp applications and databases responsible for level i and ii technical issues responsible for escalation and issue management with the adp and payroll vendors tracked and monitored problems to insure a timely resolution prepared and maintained documentation pertaining to systems operation and user documentation identifies researches and resolves areas of improvement by working with the users operations and development team involved in various projects of application development and events from kickoff to product going live hris customer service specialist hris specialist to company name city state responsible for the delivery of technical and functional hr payroll and intranet applications support and services to the bsc internal customers ie peoplesoft adp webhire kronos etc tracked and monitored problems to the support center to insure a timely resolution prepared and maintained documentation pertaining to systems operation and user documentation identified researched and resolved areas of improvement by working with the users operations and development team involved in various projects of application development and events from kickoff to product going live edi coordinator to company name city state established and furthered trading partner relationships with customers third party networks and other business units by working with them to implement and expand edi identified and resolved daytoday systeminterface issues which impacted customer satisfaction performed edi project management identified and implemented process improvement efforts within the edi structure and customer order management including system interface and process improvements provided technical and procedure resources developing new edi transactions customer reporting and performance measurements responsible for the review and analysis of the implementation guides both from boston scientific and the customers prepared documentation to support trading partner mapping implementation and audit purposes responsible for the research and maintenance of the database structure common business practices and operational procedures to identify areas of potential edi system incompatibility customer service representative to company name city state interfaced with customers company sales staff and via telephone and electronic media to process customer orders and handled a variety of presales or post sales service functions responded to requests for company product information and refered sales leads to sales staff resolved customer problems and answered inquiries by calling within the organization to related departments responsible for setting up orders for special product lines for customers and sales groups trained and coached new hires in the customer service department call receivercustomer service to company name city state handled emergency road service requests courteously and completely complying with aaas five diamond service standards resolved and handled problem calls using aaas five diamond advanced plus service standards assisted members with after hour trip route requests and travel information recommended additional aaa products and services with increased sales to the southern new england area operate computer to enter customer inquiries and correct data when needed using windows assist the supervisor with training new employees in customer service department education and training bachelor of science management information systems northeastern university city state usa associate of science computer scientific quincy college city state

engineering consultant professional summary to deliver value in a professional position in the oil and gas industry that utilizes my attributes and unique skillset long standing track record of outperforming managements goals and milestones while reducing time costs and minimizing nonproductive time incorporate both analytical and creative skills to visualize ideas and find solutions and proactively avoid problems in depth understanding of how mechanics and tools can be utilized for optimized functionality economics and safety from experience on marginally productive plays where lowered and predictable costs were a key driver meticulous with invoices to ensure costs are accurate and what was agreed upon developed indepth analytical and mechanical problem solving skills through years of field experience comprehensive discussions with vendors and learninglistening to those with more experience wealth of knowledge about timelines workflows costs effective troubleshooting and seamlessly integrating field and office personnel into a unified team from righand experience and field engineering experience continuously consider hse and regulatory facets and how to implement them without unduly disturbing operations when possible accomplishments developed units drilling program in this area o to date drilled units longest lateral fastest gw well days spud to td and only lateral cleveland play o developed units drilling program in this area sohot play grady county ok o developed units drilling program in this area o drilled units fastest medrano well to date days spud to td regularly put in charge of developing the drilling programs in units new core plays and drilling oneoff and twooff wells proficient in wellview reporting software directed increased expectations and new standardization for reporting requirements in the field and office across drilling completions and production groups worked closely with the wellview master user to make appropriate changes field engineer and continued drilling and completions engineer unit corporation tulsa ok sep mar units field representative completionfrac consultant to prepare for frac jobs flowback and putting on pipeline to handover to the production group relief pumped a route in western oklahoma for eight months drilling consultant rotation for twelve months on the same rig i performed drilling engineer duties for safely and efficiently pad wells over including one in the middle literally of the washita river encompassing all regulatory requirements bidding and awarding work overseeing operations sellingtransferringdisposing of reclaimed tubulars and surface equipment location reclamation and making good on surface owner relationships worked with surface owners to access property to stake wells resolve row concerns and settle surface damages liaison between surface owners and units landmen designed bid and awarded dirt work and confirmed final location was built as expected and suitable for the drilling rig drilling and completions engineer unit corporation tulsa ok june sep designed completion procedures for the wells i drilled perf intervals acidizing frac job etc work closely with production foreman to ensure optimal communication between field and office communicate closely with drilling consultants to confirm office and field are on the same page when problems occur drove to rig site to be units onsite representative worked with team to confirm well was drilled and completed in a manner that maximized benefits to long term project goals intern unit corporation tulsa ok sep june handled all regulatory paperwork and ensured compliance for the drilling and completion engineers helped gather preliminary offset data for drilling engineers through a variety of software packages and resources preparedrequested bids for mud programs cement program directional etc confirmed accuracy before passing along to engineers heavily involved in implementing wellview software across units drilling department field and office and setting up custom reports to match units reporting requirements wrote training manual for drilling consultants trained completion and production engineers as requested derrickhand nabors drilling co dec apr calculatedmeasured mud properties and adjusted chemical additives accordingly repaired maintained and supervised mud pumps and other solids control equipment operational status assisted driller and tool pusher in daily operations of drilling rig helped coordinate work efforts of three subordinate employees experience engineering consultant july to current company name － city state fulfilling a variety of engineering needs for clients reservoir engineering acquisitions divestitures companyprospect valuations production engineering drilling engineering data compiling and cleanup services etc o using a diverse assortment of software packages aries powertools petra his enerdeq drilling info wellview etc staff production engineer february to july company name － city state worked with an older permian well set riddled with inefficiency issues in the midland basin cleaned up the billing structure and obscure routing issues and identifyingaddressed many hse issues experience with production explorer ihs phd win and drilling info software packages to complete work took up an initiative which was unsuccessfully addressed in previous years to get the field staff up to date with technology and digital record keeping and made significant progress in jumping some of the hurdles to work together senior drilling engineer march to february company name － city state marmaton play o drilled units longest lateral and fastest well days spud to td to date o over the first months reduced average spud to rr from days to days dhc from 1mm to 37mm and reduced outliers by o dramatically outperformed offset operators in all metrics spud to td days dhc and outliers education bachelors mechanical engineering university of tulsa mechanical engineering publications horizontal marmaton wells in beaver co ok drilling improvements and lessons learned aade national technology conference and exhibition cox convention center oklahoma city ok feb lecture while unsuccessfully seeking leads on a prospective drilling improvement system two companies very shortly thereafter implementing the exact idea described with one filing a patent and pursuing commercial development training landmark aries fundamentals dustin simmons advanced sucker rod lifting for gas well deliquidification norman w hein jr marginal well commission open hole log interpretation gary w batcheller petroskills gas well deliquidification dr james f lea oil well blowout prevention systems school ou iadc wellcap glen wanzer leadership essentials kurt webber halliburton drill bits services drill bit technology seminar multiple lecturers km technology extended reach eng design and implementation course multiple lecturers blade energy partners principles of tubular design stan mason pttc completion stimulations of horiz wells in tight and unconv res larry k britt society of petroleum engineers drillstring design frank j schuh baker hughes drill bit technology seminar multiple lecturers baroid drilling fluids technology multiple lecturers murchinson drilling school operational drilling technology course bill murchinson skills acquisitions billing clients explorer win phd progress record keeping routing

customer relations specialist summary to obtain a position with a company that offers the chance for me to utilize my call center and customer service skills to the best of my ability as well as an opportunity for advancement and a competitive salary i am a highly personable call center representative with experience in customer service collections and call center operations accomplishments reached monthly sales goals on several occasions experience customer relations specialist january to current company name － city state provide honda clients a resource to register concerns complaints and request for assistance as outlined in the owners manual ensure best possible outcome respond to client questions and concerns and provide solutions whenever possible in a professional helpful knowledgeable and timely manner accurately capture and document client information to support voice of the client for executive reporting and program improvement customer service representative i april to october company name － city state this customer service position receives and processes calls from customers serves as the endtoend point of contact for customers and resolves customer issues collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations customer service representative august to january company name － city state received and made outbound calls regarding title loans assisted customers with making payments provided payoff quotes granted extensions and due date changes explained the loan contract and how simple interest loans work to customers provided excellent customer service call center representative may to august company name － city state responded to high volume of inboundoutbound calls while providing customers with accurate account information process payments transfer calls to the proper department document each account accurately and in a timely matter provided excellent customer service customer service representative december to march company name － city state received inbound calls from customers with directv satellite service and assist them with setting up orders to move their service to a new locationaddress assisted customers with paying their bills account changes tech support billing questions and provide general information about directv upsold products and services to customers that were eligible to upgrade dispatcher march to december company name － city state dispatched service calls to internalexternal service contractors for starbucks coffee company in regards to servicing there coffee machines when they break down or are not operational answered incoming calls from technicians checking them inout on service calls approving site limit increases and following up with starbucks store managers to verify if the work has been completed and the issue is resolved other duties include customer service and data entry customer care rep february to january company name － city state received a high volume of incoming phone calls and responded to inquiries in a manner which meets high quality productivity and other performance standards sell and upgrade company core products in accordance with company requirements and customer needs save customers from disconnecting services whenever possible provided information regarding products and services billing repair collections and respond to other types of inquiries respond to customer complaints in a professional manner attempt to resolve complaints successfully in accordance with established guidelines informed supervisionmanagement of all unresolved complaints attempt to troubleshoot customers service problems and schedule field service calls when necessary schedule customer appointments in accordance with established procedures and document customer transactions accurately in acsr teller april to february company name － city state under direct supervision processes customer transactions within established guidelines identifies and makes sales referrals recommends alternate channels crosssells bank services and products for wells fargo partners provides excellent customer service other duties may have included safe deposit merchantvault atm processing bonds and coupons foreign currency and night drop service specialist august to march company name － city state i was responsible for assisting stranded motorist in need of roadside assistance in a fast paced call center environment responding to calls on an average daily bases talk time was not to last any longer than minutes also responding to incoming member requests for emergency road service which includes accurately recording of the event effectively resolving member concerns and appropriately setting member expectations in accordance with their membership benefits other duties included selling memberships to new members skills type wpm ms word dispatching data entry customer service cashiering sales call center and excel education high school diploma general studies crenshaw high school － city state general studies

engineering manager profile dedicated engineering manager with excellent technical analytical and communication skills demonstrated by over years of experience skills windows xp professional word excel and outlook and internet project management process improvement accomplishments testing evaluation and analysis   tested equipment to ensure compliance analyzed data and provided recommendations which resulted in adoption of new costsaving equipment project management   supervised project production efforts to ensure projects were completed to company standards on time and within budget constraints professional experience engineering manager to company name city state directed the installation testing operation maintenance and repairs of equipment trained mechanics on standard operating procedures and coordinate preventive maintenance programs responsible for remodeling projects making detailed plans to accomplish goals and direct the integration of technical activities worked closely with management front desk food beverage security and housekeeping staff in regards to room and common areas activities and issues responsible for safety health fire and emergency systems to comply with municipal and federal regulations managed numerous projects simultaneously within budgetary restrictions prepared accurate specifications for purchase of materials and equipment for purchasing department collaborated with the director of engineering regarding design parameters for projects resolved part and assembly discrepancies assistant superintendent to company name city state responsible for the maintenance and repairs of residential units assisted the superintendent in maintaining the physical integrity of the building involved in ensuring a safe secure and comfortable living environment for residents handled the daily building inspections for damages and cleanliness performed electrical and plumbing work as needed conducted preventive maintenance of lowpressure oil boiler and ancillary equipment supervised a staff of nine doormen and porters in the evenings repaired or replaced defective equipment components or wiring of window air conditioning units and tons systems prepared estimates for work orders and request material required to complete jobs ensured that adequate supplies are in stock for emergency repairs and preventive maintenance completed daily reports of work performed problems unusual occurrences materials expended for billing and recordkeeping purposes suite attendant to company name city state served eightynine luxury suites during knicks rangers concerts circus and private events acted as the liaison between madison square garden club suites service department and guests assisted in the coordination of corporate parties assistant superintendent to company name city state assisted in the maintenance of residential units repaired all physical damages to apartments responsible for conducting all plumbing and electrical wiring education and training type your own trade school coursework in course name languages fluent in spanish skills billing blueprints carpentry detailoriented electrical wiring engineer hvac materials excel outlook window windows xp word oil painting plumbing read repairs safety soldering fluent in spanish welding wiring

s engineering instructor summary seeking an internshipcoop in the field of electricalinstrumentation control engineering for spring summer highlights matlab simulink siemens psse power world etap labview multisim rtlab c ms office certificate in industrial automation control from apollo knowledge institute july sept skills acquired in plc programming allen bradley siemens plc hmi scada servo drives vfd hydraulic pneumatic control system experience engineering instructor company name jun to jul instruct and supervise high school students to build engineering projects list of projects graduate teaching assistant city state company name jun to current assist professor in teaching courses control system electrical electronic circuits computer based industrial power system protection introduction to c programming instrumentation control engineer city company name oct to dec execution experience with dcs honeywell experion pks c300 controller esd systems supervised all electrical instrumentation installation commissioning activities including control motor loop check panel testing field instrument control valve testing of shah gas development project abu dhabi uae prepared all engineering documents such as instrument index instrument control valve datasheets cause and effect drawings hook up drawing mto material requisition vendor offer evaluation technical write up preparation of control system philosophy fat procedure etc ieee api isa iec nec standards intern city state company name dec to dec interacted worked with plant operator and chief engineer on scada hmi plc control panel wiring flow pressure level transmitter control valves research project research on dynamic stability of gridmicrogrid interconnection system using fuzzy logic controller to design a fuzzy logic controller to limit the switching transients and enable a smooth transition of microgrid from islanded mode to gridconnected mode matlabsimulinksimpower system and opalrt for simulationproject on close loop traffic control system using plc programmable logic controller to control the time period of traffic lights based on density of traffic using plc used lg plc for simulation education master of science electrical engineering university of houston may city state electrical engineering digital control system linear multivariable control system smart grid technology convex optimization unit commitment economic dispatch industrial power system protection power system analysis bachelor of technology instrumentation control engineering nirma university may city india instrumentation control engineering analog digital systems control system design power electronics instrumentation system certifications certificate in spi intools from smart brains engineering pvt ltd april may skills acquired in spi intools autocad professional affiliations ieee april present skills api apollo autocad automation c c programming com controller electronics engineer engineering projects fat drawing http isa labview logic matlab ms office nec optimization philosophy plc programming plc research scada siemens siemens plc simulation system design system analysis teaching wiring additional information awards achievements publication 12th annual graduate research conference grc uh fuzzy controlled vsc of battery storage system for seamless transition of microgrid between gridtied and islanded mode runners up in robocon india international level robotics event organized by asia pacific broadcasting uniongraduate tuition fellowship university of houston

storekeeper ii professional summary the purpose of this document is to secure a responsible career position that fully utilizes educational knowledge and experience while contributing to the goals and values of this organization having a friendly attitude and worm personality is an appreciated strong point as it aided in building positive relationships with customers as a result repeat and satisfied customers were well known during career at pioneer packaging as well as while working for city of peoria helping people is one of my best characteristics obtaining several years experience contacting vendors answering phones and face to face contact with the public and governmental personnel has honed my customer service abilities problem solving skills and a positive work ethic makes communication easier i am devoted and dedicated to serving in any way possible and strive to accomplish assigned tasks quickly and efficiently exceptional people skills allow the ability to manage personnel and take care of conflicts disputes and other personal needs of employees procurement and purchasing over years processing purchase orders primary vendor contact for inventory control and fleet parts room purchases highly proficient utilizing inventory procurement practices and procedures skills work history storekeeper ii january january maintaining and reconciling inventory through clerical support using peoplesoft to procure and receive shipments obtained by purchase order create excel spread sheets for reports manage inventory files and research inventory problems conduct inventory cycle counts coordinate stock and document transactions csr provide customer service to departmental and fleet maintenance personnel process work orders and fill fleet purchase requisitions contact vendors to procure fuel parts and other automobile and truck supplies for fleet services trainer forklift operator safety company name shipping fulfill orders with use of infrared scanning system ifr forklift operator fourstage electronic single person picker for order pulling and staging word processing input shipping orders for usps ups fedex and other common carriers prepare overseas containers for shipment verify quantities shipment labels and paperwork company name warehouse floor supervisor january january performance areas include interviewing prospective employees for higher providing daily instruction to warehouse personnel and dispatching drivers for deliveries and pickups routine cycle counts of inventory insure and verify proper placement of inventory receive all incoming shipments and verify counts create stock locations maintain inventory and quality control procedures accomplishments personal due to specialized training and procurement practices the city of peoria had an annual savings of annually on costs of goods acquired by purchase order during career by developing a spreadsheet to record material requisitions and receiving logs our department was able to stop purchasing preprinted forms from local vendor as a result monthly operational cost were reduced man hours during cycle counts and order pulling were also reduced through consolidating bulk inventory into more manageable amounts with the use of polybags rather than just dumping items into bin boxes note the points mentioned above are a small portion of the ideas introduced during career at city of peoria company name aviation structural mechanic city state line division supervisor assistant plain captain while in line division worked as an aircraft hydraulic and structural systems mechanic as a member of naval aircraft squadron vs received general under honorable conditions discharge njrotc navy junior recruit officer training corps education bachelors degree business management administration grand canyon university city state business management administration associate degree national education center city state graduate naval aviation a school city state certified trainer forklift truck operator safetyautocad certificate in architectural draftingllewellyn technology certificate electro mechanical systems repair city state training also includes repair of signode banding and tie wrapping machines synergy minipacpoly shrink film packaging systems remove and replace damaged parts and components and mechanical devices skills architectural drafting autocad clerical customer service data entry dispatching drivers film forklift forklift operator forms instruction inventory mechanical mechanic excel microsoft office powerpoint windows word navy naval packaging peoplesoft peoplesoft personnel presentations procurement purchasing quality control receiving reconciling research safety scanning shipping spreadsheets spread sheets spreadsheet supervisor trainer word processing word perfect

healthcare effectiveness and information set coordinator hedis summary to obtain a position which utilizes and enhances my education and work experience with the potential for career advancement recognized for long hours commitment to customers attention to detail and follow up work well as a team member or independently and under pressure demonstrates ability to meet the needs of patrons dependable hardworking and punctual excellent basic clerical and computer skill including knowledge of microsoft office excellent interpersonal listening and communication both written and spoken skills sound ability to keep sensitive information confidential sound organization skills goal oriented proactive and excellent at reporting highlights proficient with healthcare effectiveness data and information set hedis proficient with georgias medical management information system mmis proficient with georgia registry of immunization transactions and services grits excellent communication skills advanced clerical knowledge filing and data archiving medical billing accomplishments provided award winning customer service to consumer cellular as well as aarp members with ordering easy to use cell phones experience healthcare effectiveness and information set coordinator hedis to current company name city state handle inboundoutbound member calls and assist them in obtaining service appointment scheduling arranging transportation and initiating reminder calls emails and or faxes educate and inform members about current and past due clinical services which improves member health outcomes and increases health plan hedis rates conduct hedis provider chart request calls to support medical record capture for hedis supplemental data review and abstraction record and document all member and provider outreach activity using microsoft office suite applications and webbased technology review member plan eligibility using georgias medical management information system mmis review member claims data to determine need for services using the health plan proprietary information system or georgia registry of immunization transactions and services grits identify and refer members to internal programs and services ie case management and disease management maintain strict confidentially and compliance with health insurance portability and accountability act during outreach activities data entryfile clerk receptionist customer service rep to company name city state entered information from lease into the system pulled filed and organized resident leases in numeric and alphabetic order worked the front window and signed in assisted walkin clients answered incoming calls provided information about properties that are movein ready and contact leasing agents for information that assist with with more information the property and transferred all other calls to the appropriate department customer service pharmacy technician to company name city state provided customer service to patients who wanted or needed to save money on name brand prescription drugs activateddeactivated rx discount cards for qualifying and nonqualifying patients assisted pharmacist and pharmacy technicians with proper steps on how to bill the rx discount cards verified card benefits provided override codes when needed and reversed paid claims upon request passport ii specialist to company name city state provide general information for customers who need assistance with obtaining a us passport educate customers about personal account information and their minors passport customer service inbound sales rep to company name city state provided award winning customer service to consumer cellular as well as aarp members with ordering easy to use cell phones took bill payments as well as made payment arrangements on account balances customer service inbound sales rep to company name city state assisted with ordering large appliances over the phone for customers provided online assistance when needed and education about appliances assisted with setting up appointments for cleaning repair and delivery customer service sales rep to company name city state provided award winning customer service to sprintnextel and satisfy customers on every call assisted customers with paying their bills as well as reading bills sold phones and accessories ported customers to sprintnextel handled account modifications and all account needs assisted with technical support for the peek device activated and deactivated services when needed or upon request debt collector to company name city state assisted with every day transactions as instructed attended owens community college after work hours file clerk and backup receptionist to company name city state alpha and numerical medical record filing for the claims department sales associate to company name city state performed all duties as instructed education hs diploma humanities and science institute ici city state skills customer service delivery faxes filing insurance microsoft office suite management information system reading scheduling technical support technician phones transportation

senior hr manager hr business partner summary a highly dedicated and accomplished human resources manager with a record of proficiency in employee relations training and development programs recruitment and on boarding payroll management benefits administration hrms database administration job description development wagesalary reviews record keeping and compliance a proven leader in championing company values vision and expectations through effective communication and facilitation aligns hr strategy with business objectives assesses and anticipates hrrelated needs communicates proactively within global hr teams and management and seeks to develop highly effective integrated hr solutions experience senior hr manager hr business partner january to january company name － city state hr manager january to january quality service manager hr manager january to january company name － city state transferred from peo model to full service payroll and benefits set up including rfp for various payroll and benefits vendors interviewing for best fit completing implementation phase and working through follow up issues such as workers comp placement tax set up in states and five localities setting up fsa and commuter benefits plans ensuring smooth transition of background check and drug testing and facilitating smooth payroll transition built and managed hr function across us and canadian locations including full cycle biweekly payroll policy creation and development training and development programs developing employee handbook safetycompliance training employee inductionorientation programs and employee appraisalreview processes oversaw life cycle benefits renewal process including meeting with various insurance brokers on plan variations presenting findings to senior management coordinating open enrollment info sessions and answering questions processed all newhire benefits leave termination and payroll paperwork ensuring compliance with various laws and regulatory mandates and serving as primary contact person answering managementstaff questions provided guidance and input on us and canadian workforce planning succession planning compensation and benchmarking while maximizing central areas of excellence to build pipeline of readily available top talent drove performance management talent review succession planning and training and development partnered with business unit directors to roll out all key people processes such as performance management compensation benefits and development programs as well as identifying training needs for business units and individual executive coaching needs prepared monthly lunch and learns on manager specific topics via inperson training andbusiness skype sessions established implemented and maintained policies and practices for assisting employees and families relocating by managing visa process for all expats transferring from global sites including coordination of visa documentation coordination control of relocation costs and minimization of work disruption for employee and organization achieved benefits cost reduction of due to move from peo to full service benefits managed retender process of canadian benefits to see cost savings annually forged global partnership across hr function to deliver value added service to management and employees reflecting business objectives of organization earned individual award for global excellence assistant property manager january to january company name oversaw fire life safety program including all building financialoperational components interaction with all tenants new construction and renovations permitting and code compliance and numerous other contracted vendors available for emergency recovery coordinated all engineer safety training with each assistant chief engineer each month for required osha safety training including administering training tracking attendance and ensuring compliance supervised recruitment and management of service coordinator staff including orientation training and development employee issues performance reviews and work delegation completed green initiatives including assisting in leed certification process energy star applications for two office buildings recycling program implementation submitting campus for boma designation and all tenant events promoting campus as green campus education mba human resource management university of houston human resource management bba management management bba marketing marketing affiliations society of human resource managementnew york city society of human resource management skills benchmarking benefits bi cost reduction documentation engineer executive coaching senior management financial fsa hr insurance managing office new construction payroll performance reviews performance management permitting policies presenting processes program implementation recruitment renovations rfp safety tax

equipment engineering technician professional summary skilled maintenance mechanic technician with superb problem solving and multitasking skills selfdirected and motivated worker to obtain a position where teamwork integrity and proffesionalism are a high standard in the companys mission statement all while engaing in new challenges and learning experiences skills ·   years of material management experience  with state and federal government · years of law enforcement experience with the united states marine corps and army national guard · knowledge of mechanical test equipment · work from writtenverbal instructions schematics rough sketches troubleshooting diagrams layouts and plans interpretation and application of technical knowledge and understanding of mechanical theory and principles · proficient in the use of pcs ms  office 10key by touch and customer service skills · forklift and crane certified · self motivated to lead and achieve company goals with excellence integrity and efficiency · ndt level ii  · knowledge on mechanical pneumatic and hydraulic theory and principles   work history equipment engineering technician to current company name – city state responsibility for designingselecting robotic systems run simulation implementation commission and programming support and assist maintenance team in troubleshooting difficult breakdowns and chronic equipment failures conduct the installation of factory automation and electrical control systems for manufacturing equipment provide troubleshooting of electrical systems in plant manufacturing equipment provide effective direction coaching and ojt to fellow employees on shift to boost their skill sets and help production achieve their goals plan and organize between shift and weekend work including verification for smooth operations assist the supervisor in developing pms and procedures for maintaining all of the equipment in the shop provide shift toshift communication in order to keep all associates up to speed and working toward the same goals set an example and ensure that all associates comply with safety regulations and the plants safety program work with engineers and fellow technicians to resolve technical problems assist in candidate selection as requested maintain departmental records maintain spare parts inventory identify and order needed parts maintain tracking system perform other duties as assigned by the supervisor and manager mechanical technician to company name – city state implement repair services on all production equipment auxiliary equipment and building equipment using hand tools testing tools manual drawings computer and any other tools necessary to accomplish the task provide reliable high quality customer support through onsite inspecting installing repairing andor replacing fire alarm equipment as well as conducting preventive maintenance services pertaining to many different manufacturers equipment ensure conveyor belts working effectively operating engineer test technician to company name – city state operates repair and maintain facilityplant machinery test equipment lubrication and cooling systems and high pressure systems for nasa unitary wind tunnels constructs modifies maintains and services wind and propulsion tunnel research facilities used to test models of aircraft components utilizing knowledge of engineering test methods and procedures installs and aligns mechanical hydraulic and pneumatic test equipment and models on support structures installs instrumentation thermocouples and pressure taps on model and test equipment inspects test setup and operates equipment to detect and correct malfunctions maintains instrumentation equipment and accessories for pressure valves icing indicators drive units spray units and pumps confers with engineering and other personnel during testing and modifies model test support structure or test equipment as directed inspect test and install fire sprinkler systems standpipe systems fire pumps and clean agent systems at various industrial commercial and institutional facilities in accordance with various codes perform inspections test and repairreplace fire hoses and fire hydrants generate reports based on inspection findings logistics coordinator sr lab technician to company name – city state coordinates all incoming and outgoing shipments of solar arrays panels shipping containers and ground support equipment interfaces with metrology personnel to ensure calibrated equipment needs are prioritized and maintains inventory of the sections calibrated equipment supports work in progress troubleshoots manufacturing problems caused by test equipment coordinates proof loading and nondestructive testing of lifting fixtures and handling equipment maintains inventory of industrial supplies disposes of hazardous materials and coordinates area compliance understands and follows the elements of iso production control analyst to company name – city state expedites materials through production processes coordinates actions with other departments verifies kit hardware completeness and configuration requests drawings and materials to be issued from stores resolves aging work orders generates nonconforming material reports ncmrs interfaces with process engineers manufacturing operators and supervisors to control and analyze the movement of production resolves complex constraints for any wip that may cause schedule delays problem solve all audit issue on work centers perform internal and external expediting of critical parts and initiate and process scrap tags and process miscellaneous issue requests extensive use of the promis software trains new hires in class clean room protocol and enforces violations procurement of all clean room articles and consumables with outside vendors supervises courier team of to ensure proper transport of company assets from site to site materialproduction planner to company name – city state expedites materials through production processes coordinates actions with other departments verifies kit hardware completeness and configuration requests drawings and materials to be issued from stores resolves aging work orders generates nonconforming material reports ncmrs and generates shipping packing lists and invoice documents responsible for scheduling releasing updating and closing work orders in a timely manner reports oral and written status of work progress to internal customers interfaces with all operations functions education general courses monterey peninsula college city state technical diploma san francisco police academy city state accomplishments writes dsns for over shipment wrong parts and or no certification completes memo receivers for parts with no po reference or those returned for repair coordinates efficient flow of materials and analyzes required capacity in processes with involved departments to ensure a smooth and timely operation extensive use in all microsoft office applications and the following software wds lss cavs ii skills automation closing coaching oral hardware customer support designing direction hand tools inventory iso machinery materials mechanical personnel processes procurement programming progress quality quality control receiving repairs repairing research robotic systems safety scheduling shipping simulation supervisor test equipment troubleshooting written articles

aviation safety assistant summary i have years of customer service experience as a administrative assistant with the federal aviation administration throughout my career i have earned several awards and recognitions for my commitment to people team player award and administrative employee of the year several times i have also received several awards for arranging organizing and preparing meals for myself for to people for charity lunches that take place weekly ever year from oct 1st to december 15th i have been doing this since in addition to keeping up with my other responsibilities although i have not worked in a restaurant since a teenager i believe my desire to work and my exemplary costumer service skills would serve me and the company well in this position highlights reliable and punctual cash handling reliable team worker neat clean and professional appearance comfortable standing for long time periods comfortable standing for long time periods delivers exceptional customer service engaging personality excellent multitasker accomplishments recognized by peers and management for going above and beyond normal job functions • administrative employee of the year award • administrative employee of the year award • commitment to quality service productivity • commitment to people group award • commitment to people group award • administrative employee of the year award • administrative employee of the year award • greater boston federal executive support personnel award • greater boston federal executive support personnel award experience aviation safety assistant january to october company name city state in my position as the aviation safety assistant for operations i perform administrative tasks such as preparing travel arrangements and assisting with investigations by gathering information and drafting correspondence and reports for enforcements accidents incidents and complaint investigations i maintain and coordinate the calendars and schedules for my unit and maintaining l confidential files the facility emergency security plan and the telephone availability list to insure daily office coveraged i enter payroll data assist with the labor distribution reports and insure accuracy on all operations correspondence before they leave the office additionally i provide daily customer service and have been awarded customer service awards and recognitions along with administrative employee of the year awards utilizing my programming web designing and software education i have created and maintained several useful sharepoint databases and forms in order to maintain the reliability of the sharepoint i perform weekly backups manage users and continuously add new features and information as needed while providing training to all employees on the workings of sharepoint i have received time off awards and other recognitions on three separation occasions for my accomplishments in significantly reducing the workload associated with former tedious reporting processes i have also trained and assisted five other office employees on the building of their sharepoint databases and on setting up user permissions education computer learning center business school graduatebasic accounting webpage design microsoft office typing networking hardware and software installations honors graduate business computer learning center business course city state usa honors graduate networking webpage design basic accounting microsoft office graphic design database management personal information my years as an administrative employee has also provided me with the essential knowledge of and clear understandings of office practices and procedures related to my position whether i am entering time and attendance information sending out a letter of investigation or tending to a stakeholders requests i have been successful in utilized this knowledge to correctly complete the tasks at hand i have had the opportunity to serve as a lead coordinator on several committees such as the combined federal campaign where i have successfully organized and promoted the campaign for over years planning organizing preparing and serving food weekly to to employees in which the proceeds went to charities under the combined federal campaign other committees include the occupational safety and health administration osha additional information other completed courses work place safety orientation compliance philosophy briefing fy15 information security privacy awareness training course osh responsibilities i am a volunteer at a day care center and have completed courses in safe serving when preparing and serving food certificates achieved records management annual ethics training employee and labor relations behavioral and disciplinary issues and resolution introduction to safety security and privacy awareness training workplace security awareness being an effective team member office safety administrative professionals putting your best foot forward administrative professionals interacting with others safety and health in the workplace skills customer service administrative skills highly motivated

customer service advocate professional summary talented customer service manager skilled at balancing customer needs and company demands effectively builds loyalty and longterm relationships with customers while achieving all individual sales goals a sales manager skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer serviceenergetic and reliable retail sales manager skilled in highend merchandise environments core qualifications superb sales professional store planning and design strong communication skills detailoriented personnel training and development time management proficient in ms office strong organizational skills active listening skills seasoned in conflict resolution telephone inquiries specialist experience customer service advocate march to current company name city state collected customer feedback and made process changes to exceed customer satisfaction goalsaddressed customer service inquiries in a timely and accurate fashionprovided accurate and appropriate information in response to customer inquiries sales manager october to february company name city state delivered excellent customer service by greeting and assisting each customeraddressed customer inquiries and resolved complaintsdesign and implemented customer satisfaction metricscompleted weekly schedules according to payroll policiestrained all new managers on store procedures and policiestrained staff to deliver outstanding customer servicecontributed to merchandising ideas at team sale meetingsreorganized the sales floor to meet company demandsstocked and restocked inventory when shipments were receivedreceived and processed cash and credit payments for instore purchasesopened and closed the store including counting cash opening and closing cash registers and creating staff assignmentsworked as a team member to provide the highest level of service to customersmaintained friendly and professional customer interactionsverified that all merchandising standards were maintained on a daily basisdemonstrated that customers come first by serving them with a sense of urgencyshared product knowledge with customers while making personal recommendationsrecommended and helped customers select merchandise based on their needs resolved customer complaints by exchanging merchandise refunding money and adjusting bills served as liaison between customers store personnel and various store departmentsinformed customers about sales and promotions in a friendly and engaging mannertrained new employees on company customer service policies and service level standardsmanaged wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently hired and trained all sales staff for new store location trained in negotiations and time management determined staff promotions and demotions and terminated employees when necessary addressed and corrected sales staff communication issues in a tactful and effective manner directed and supervised employees engaged in sales inventory taking and reconciling cash receipts worked closely with the district manager to formulate and build the store brand helped determine movementplacement of incoming merchandise designed displays to make the store experience interactive and engaging displayed the appropriate signage for products and sales promotions arranged items in favorable positions and areas of the store for optimal sales established and maintained proper high traffic displays resulting in increased sales conducted staff meetings with sales personnel to introduce new merchandise researched current and past business performance using online systems and available reports effectively communicated and coordinated execution of the planogram with store management sales manager october to july company name city state managed a monthly sales portfolioserved as liaison between customers store personnel and various store departments answered customers questions and addressed problems and complaints in person and via phone exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction maintained friendly and professional customer interactions trained new employees on company customer service policies and service level standards managed sales staff of members delivered excellent customer service by greeting and assisting each customer contributed to merchandising ideas at team sale meetings directed and supervised employees engaged in sales inventorytaking and reconciling cash receipts determined staff promotions and demotions and terminated employees when necessary designed displays to make the store experience interactive and engaging displayed the appropriate signage for products and sales promotions effectively communicated and coordinated execution of the planogram with store management data entry operator september to june company name city state verified and logged in deadlines for responding to daily inquiriesassisted with payroll preparation and entered data into cumulative payroll documentverified that information in the computer system was uptodate and accurate promoted positive customer and associate relations through courtesy service and professional appearance loan servicing representative august to august company name city state collected customer feedback and made process changes to exceed customer satisfaction goalsprovided accurate and appropriate information in response to customer inquiriesprovided accurate and appropriate information in response to customer inquiriesaddressed customer service inquiries in a timely and accurate fashionassisted with the development of the call centers operations quality and training processesled a team of customer service representatives to increase service center profitability accomplishments awarded annual merit increases during the first years of employment consistently exceeded daily sales targets with an average of in sales each day managed a successful sales team of members who consistently exceeded sales goals by each month successfully managed million in merchandise per day fulfilled all supervisory duties when store manager was on vacation interviewed applicants and successfully staffed any vacancies throughout store focusing primarily on assigned areas routinely helped as many as customers each day in a highvolume retail outlet promoted to call center lead within months of employment education high school diploma generalbusiness communications william penn votech harrisburg state usa generalbusiness communications morgan state university city state usa skills computer literate telephone skills creative problem solving resolving cash receipt discrepancies strong communication skills careful and active listener customer satisfaction training excellent customer service skills with monthly training and development on coaching to achieve higher levels of sales detailoriented merchandising seminars in fashion inventory ms office proficient microsoft word microsoft outlook writing letters and memos personnel training on policies and processes time management involving scheduling and payroll professional and friendly

vice presidentowner summary a selfmotivated professional highly proficient in developing creative solutions and implementing objective decision making maintains positive attitude and works hard to build team relationships senior loan officer offering collections debt consolidation and customer service experience computersavvy professional and detailorientedorganized senior loan officer who effectively identifies and resolves complex financial issuesthrives in fastpaced and everchanging business environments highlights customer servicefocused sales expertise collections proficiency debt and credit management excellent time management energetic safe act of certification financial planning expert steward of institutional regulatory compliance knowledge of va fha conventional and usda loan processes reliable excellent communicator accomplishments received usda million dollar producer for the east tennessee region for several years my company also provided home ownership guidance on site for local factories to help their employees understand the homeownership basics and to get them motivated toward homeownership experience vice presidentowner september company name city state license no responsibilities included but were not limited to meeting with clients loan applications reviewing loan applications to see if they met the criteria for approval determining the best loan product for the customer preparing all loan documents for customers signature processing the customers loan file verifications of employment and verifications of deposit getting file ready for closing all aspects of loan processing bookkeeping filing answering multiple phone lines payroll pre and postclosing audits hiring and training of employees post closing loan follow up to ensure customer satisfaction with our products and services adhered to all federal and state compliance guidelines relative to mortgage lending determined appropriate rate locks issuance of disclosures overage and underage waivers and fee waivers educated customers on the variety of loan products and available credit options such as va fha conventional or usda executed the loan origination process including ordering credit reports appraisals and preliminary title reports built knowledge about latest banking products and services through continuing education every year legal secretary february to september company name city state mailed and arranged for delivery of legal correspondence to clients witnesses and court officials organized and maintained law libraries documents and case files photocopied all correspondence documents and other printed materials received and disbursed all incoming mail composed and revised legal documents including letters depositions and court documents legal secretary august to june company name city state mailed and arranged for delivery of legal correspondence to clients witnesses and court officials processed and distributed invoices to bill clients maintained the schedule for client appointments and court appearances composed and revised legal documents including letters depositions and court documents maintained office supplies by checking stocks and placing orders coordinated and scheduled meetings and telephone conferences photocopied all correspondence documents and other printed materials organized and maintained law libraries documents and case files human resourcesoffice manager may to august company name city state managed all aspects of production payroll for all employees all clerical duties such as but not limited to filing typing answering all phone lines handling employee disputes shipping receiving and accounts payable managed and filed any unemployment claims for all employees education certificate mortgage loan originator capstone institute city state usa i have had training for several years in the mortgage industry i have attended several workshops and conferences offered by our lenders to introduce their new products and keep us informed about any upcoming changes i also attend continuing education every year offered by the tennessee national association of mortgage professionals since additional information i have successively owned and managed my company for years this filled a need in my community as this was the only mortgage company there i am very proud to have been such a big part of our community skills calyx point los also trained on encompass los software efficient in microsoft word powerpoint and publisher client bookkeeping software

sous chef summary reliable highperforming individual with yrs providing excellent service in the restaurant and cooking industry seeking new opportunities within the industry to expand my knowledge provide challenges and include room to grow over a year of experience baking unique and delicious pastries cakes and pies capable of adapting to regional tastes and various diets continuing education includes a range of certifications for handling food catering style slope work and food plating admirable experience in preparation and presentation of cold foods exemplary knowledge of food hygiene in concordance with proper food handling regulations skilled in knife techniques including but not limited to chopping dicing cutting and carving able to evaluate and comprehend cooking documents including manuals and recipes  excellent teambuilding and conflict resolution skills experience company name city state sous chef to current works with the executive chef to produce diversified menus in accordance with the restaurants policy and vision produces high quality dishes that follow up the established menu and clients requirements helps plan the food design in order to create a perfect match between the dishs aspect and its taste helps train the auxiliary kitchen staff in order to provide best results in minimum time and using at the maximum the available resources maintains order and discipline in the kitchen during working hours ensures the hygiene and food safety standards are met in all stages of food preparation company name city state garm chef to current prepare cold food items for a kitchen such as salads sandwiches amuse soups cheese plates charcuterie and desserts follow day to day recipes of new and existing dishes while finding ways to help improve day to day operation of the position maintain a clean and organized work environment company name city state lead cook to exhibited thorough knowledge of foods beverages and supervisory duties as lead cook while directing operations in kitchen responsible for associate cooks during shift performed kitchen walkthrough to gauge preparedness freshness of food and cleanliness of work areas  oversaw the preparation and service of all food including but not limited to storage of kitchen equipment maintaining kitchen sanitation and safety standards company name city state front desk to greeted guests in a timely manner managed registration process by checking identification and ensured accuracy of provided credentials handled checkins and checkouts operated hotel switchboard took calls and provided information answered inquiries regarding the hotel services charges and dining facilities balanced cash at the end of each shift and generated accounting reports education culinary arts expect to pursue graphic design university of alaska anchorage city state united states completed one year of general requirement classes before deciding to pursue other ventures hs diploma seward high school city state united states skills excellent leadership qualities passion for culinary arts excellent customer service skills enthusiastic people person selfdriven dedicated

construction equipment repairer shop foreman squad leader summary maurice madison a united states army veteran offers expertise in property accountability logistics and configuration management highly motivated with technical and mechanical engineering support professional strong verbal listening and writing skills comfortable in interacting with all levels of the organization and public able to negotiate and problem solve quickly accurately and efficiently adept at multitasking to achieve individual and team goals diverse background includes customer service and supervision committed to quality and excellence works well with others and with minimum supervision computer literate with strong electronic electrical and mechanical skills customer oriented problem solver with an ability to adapt to new situations a quick learner with a desire for continuous personal growth highlights athletic training budget planning marketing public relations presentations resource management communications windows proficiency facilities mgmt mac proficiency office experience planning computer knowledge logistics case management research microsoft word writing microsoft excel bookkeeping microsoft powerpoint effective team leader hazmat handling trained in emergency response cpr certified expertise in hydraulic and pneumatic systems repair equipment maintenance small arms weapons specialist valid michigan drivers license fluent in troubleshooting time combat veteran accomplishments united states army basic training united states army ordinance school advanced individual training graduate united states army airborne school graduate army hazardous waste management certified awarded the army achievement medal received global war on terrorism service medal personally responsible for over million of command equipment with no deficiencies losses or damages maintained accountability of a large section of equipment worth over million during multiple overseas deployments expanded multilateral relations with iraq and afghanistan to strengthen security and partnership experience construction equipment repairer shop foreman squad leader august to march company name city state serves as a heavy construction vehicle repairer mechanic and assisted in the professional development discipline and training of soldiers and peers oversaw and performed maintenance on construction equipment used for earth moving grading compaction loading quarrying mixing surfacing pumping and powered bridging squad leader to first line supervisordirectly supervised trained and evaluated personnel supporting over troops in four countries with an inventory list of line items and material assets valued at 65m including large vehicles areas of expertise included personnel management logistics and operations senior management level gained considerable responsibility for strategic planning and tactical application effective decisionmaker in highpressure environments maintained complete accountability during redeployment of all sensitive items and communication equipment cashier october to may company name city state customer service applying basic computer skills greet customers account for purchases and accuracy of customer orders handle money assist in food preparation additional job duties include answering questions about menu items and reviewing restaurant policies and services with customers training new employees with handson computer instruction and audiovisual orientation with a hiring manager education high school diploma miami northwestern senior high city state additional information accomplishments recipient of multiple awards and accommodations to include meritorious service medal army commendation medal army achievement medal army meritorious unit commendation army superior unit award army good conduct medal national defense service medal armed forces expeditionary medal kosovo campaign medal afghanistan campaign medal iraq campaign medal global war on terrorism expeditionary medal global war on terrorism service medal army service ribbon skills audio bookkeeping budget planning case management basic computer skills computer knowledge conflict resolution counseling customer service data entry detail oriented senior management first aid hiring instruction inventory leadership skills logistics mac mgmt marketing mechanic microsoft excel money office microsoft powerpoint windows microsoft word organizing personnel personnel management policies presentations problem solver problem solving public relations quality control research strategic planning stress management supervisor teaching teamwork time management trouble shooting

dance instructor summary enthusiastic dance instructor with superb leadership and communication skills easily cultivates trusting and productive relationships with students parents teachers and administrationalso dedicated to being committed to creating a classroom atmosphere that is stimulating encouraging and supportive for all students experience to current dance instructor company name － city state providing quality instruction for various dance styles such as ballet pointe jazz contemporarytap modern and musical theatre to current company member company name － city state to apprentice company member company name － city state education bachelor of arts early childhood education florida international university － city state esol endorsed state street ballet － city state professional summer training program from rockette summer experience － city state summer intensive ballet atlanta ballet － city state professional training program summer of ballet university of north carolina school of the arts － city state high school program from ballet american ballet theatre － city state summer intensive ballet orlando ballet － city state summer intensive ballet joffrey ballet school － city state summer intensive ballet joffrey ballet school － city state summer intensive ballet boston ballet school － city state summers and skills ballet pointe contemporary modern jazz tap musical theatre

preschool teacher summary short term to utilize skills as in the costumer service industry to prepare for my career in the future long term to become an rn in pediatrics and prenatal care  c ostumer service rep  committed to addressing customer concerns with speed accuracy and professionalism i  am currently a preschool teacher at  parkway children school may to current teaching between ages   months experience student practionerclinical externship college america phoenix may hours clinical provided a helping hand at a clinic facility accomplishments managed call flow with up to  calls in  minutes ​ worked with special needs children including those with learning disabilities mental challenges and physical impairments ​ solved severe child behavioral issues in positive and constructive ways experience may to current company name city state preschool teacher offered detailed daily reports that outlined each childs activities maintained daily records of activities behaviors meals and naps carefully monitored childrens play activities created and implemented a developmentally appropriate curriculum january to may company name city state warehouse unloaded picked staged and loaded products for shipping worked at a rapid pace to meet tight deadlines november to january company name city state customer service inbond calls addressed customer service inquiries in a timely and accurate fashion ​ education college america city state united states associate medical medical specalties gpa gpa certifications first aid cprfinger print clearance card skills microsoft excel experienced wpm

health information specialist summary highly efficient detail oriented him specialist with extensive experience in all types of request relating to release of information and medical record management dedicated professional skilled in technical and clerical support with strong ability to clearly and professionally communicate with providers patients attorneys and insurance companies over years health information experienceskill profileenhanced knowledge of hipaa and hitech compliance state and federal laws governing release of protected health information in both paper and electronic formtechnologically advanced in utilizing release of information database with advanced proficiency in various emr database such as epic meditech medilink centricity docuware 3m encoder and medisoft various ms applicationsreliable analyst to ensuring medical record readiness and completeness through management of icr feature and audit solid leadership in customer service excellent interpersonal relations and problem solving and can effectively coordinate amongst diverse range of clients hence promoting optimal outcome experience january to current company name city state health information specialist process release of protected health information to other health care facilities and providers for continuation of care insurance carriers attorneys dds copy service organizations employers educational institutions as well as for patients personal use in accordance with federal and state law as well slri policy and procedure validates and releases protected health information for legal proceedings including subpoenas and court orders and also for the purpose of audits regulatory requirements research and reviews assembles and ensures patient chart completeness through icr management performs most favorable guest relations interaction with diverse clients that reflects slri values and principles april to january company name city state health information specialist collaboratedcoordinated with physicians and various codinginsurance companies to clarify queries regarding medical procedures medical diagnosis codes and patient chart documentation to meet appropriate billing process key team member to ensuring adequate patient chart documentation and accurate medical diagnosis coding that meets billing requirement that then resulted to precise and timely reimbursement for the organization and physicians ensured timely completionsubmission of billing resolved issues with billing delays analyzed underpaymentnonpayment managed process to ensure that billing errors rate of resolutions remained under days supported the revenue cycle process by reducing outstanding billing of 800k to under 400k coordinated with department of labor and industries for patient paperwork completion and for proper reimbursement oriented and mentored new physicians to understanding procedures and essentials of proper patient chart documentation september to march company name city state healthcare recordpayroll coordinator managed healthcare records and billing for home health care facilities audited files for quality accuracy and completeness with focus on achieving high quality metrics and released all types or roi request maintained compliance with city state and federal guidelinesregulations by promoting policies to ensure staff adherence to documentation handlingcompleteness guidelines as well as document confidentiality and security practices monitored and ensured physician license status is active and current audited poc and physician orders accuracy recognized and awarded for timelyaccurate payroll processing for employees and billing process july to october company name city state medical records lead initiated and led as roi specialist managing all aspects of medical records storage and audits for three clinics representing 3k active charts performed quality assurance audit to promote accurate records maintenance and consistently verified adherence to statefederal patient privacy laws hipaa compliance and government regulations held direct accountability for active charts streamlined document availability through improved medical record organization identified medical record inefficiency and resolved issues to eradicate future discrepancies which resulted to optimal audit readiness education and training spokane community college city state associate of arts degree health information technology health information technology health records clerk certificationrhit pending skills billing charts clarify clients dds diagnosis documentation focus government regulations rhit home health insurance law legal managing patient privacy payroll processing policies coding protected health information quality quality assurance requirement research

senior student finance specialist summary a dedicated and focused business professional with years of extensive experience in analyzing and researching data to find solutions to issues an expert in investigation and critical thinking a very well detail oriented individual who is adaptive to change and building relationships with teams and managers i am currently seeking for a career where my skills and abilities can be useful to the company as well as to challenge my growth experience senior student finance specialist january to current company name － city state summary i am a dedicated and focused business professional with years of extensive experience in analyzing and researching data to find solutions to issues i am an expert in investigation and critical thinking a very well detail oriented individual who is adaptive to change and building relationships with teams and managers i am currently seeking for a career where my skills and abilities can be useful to the company as well as to challenge my growth evaluates students financial aids compliance with schools regulations and control assessments include isir and ccode evaluation loans and grants eligibility grades and attendance reviews and qa on other miscellaneous documents such as proof of hs graduation responsible for performing daily title iv and tuition refund calculations maintains the students general ledger by assuring all the academic years are balanced main adviser of students credit balances assisting other teams and departments processes national student loan database nslds student status confirmation reports sscr and submit accurate reports on time thus keeping them in compliance emphasis on time management to meet month end and quarter end deadlines supports interdepartmental teams regarding any issues with out of school students ample use of microsoft excel vlookups pivottables formulas creating simple macros etc promoted from student accounts processor in which responsibilities included all postings to the ledger financial aid funding credit card refunds and ach returns and reapplications of payments in campusvue reviewed agency sponsors and sent out wires to higher one takes on projects when needed as well as works on weekends during monthquarter end invoicing associate january to january company name － city state researched and assigned the correct identifiers for each customers based on their regions performed updates and movements of customers based on their regions utilized independent decision making skills on each assignment with the use of diverse software and computer applications ie tcam execustar sam saart web ciam and q messenger resolved issues concerning accounts that are in the wrong channels for the sales operation lead retained database by determining customers legal corporate structures and hierarchies created procedures for tcam usage for new hires and for future references adjustments associate january to january company name － city state investigated and adjusted item processing centers bank teller errors based on their regions processed requests on items posting twice missing items source of receipt listed not enclosed photo and original items encoding errors and missing cash letter items validated all of bank of americas adjustments to banco popular by debiting or crediting appropriate accounts performed debits from accounts that engaged in fraudulent cashing of social security checks and created protest letters for the customers attended telephone inquiries on pending credits and cases from both internal and external customers along with correspondent banks processed several chargeoff items that are past due deadlines in order to accurately debit or credit affiliated banks january to january company name － city state proof processor promoted to teller processed customers transactions performed bank by mail and night drop deposits balanced the atm coin vault cash vault and other monetary instruments travelers checks money order and official checks daily answered to customers inquiries or questions and attended telephone calls from customer services for further assistance reviewed teller transactions corrected the errors and balanced the accounts in question entered checks and corrected rejected items from the proof processing machine and manually looking up the check in question and typing its amount performed the entire end of the night duties such as balancing accounts and adding the totals for other affiliated banks to be mailed out to la salle or federal banks assigned the role to audit coworkers and assume supervisory position on weekend because of a proven track record of dependability created training procedures for the item processing department for first american bank and other banks that were also processed by fab education bachelors degree business administration december university of illinois at chicago － city state business administration masters degree business administration accounting april american intercontinental university online － city state business administration accounting skills academic photo agency atm c computer applications credit critical thinking customer services database debit decision making detail oriented financial general ledger grants ledger legal letters macros microsoft excel mail money works processes qa researching sales supervisory telephone time management typing

fine apparel department manager summary results driven general manager with strong interpersonal skills with extensive luxury retail sales experience focused on client development and retention success has no excuses accomplishments increased gross revenues at max mara northbrook by promoted to store manager after months in the assistant manager position promoted to assistant manager after months in the stylist position profitably sold sans pareil inc turned a investment into million dollar business within years of inception experience to current fine apparel department manager company name － city state manage drive a high volume multi vendor business to achieve goals strategically plan business to meet sales goals talent development provide leadership team building to store sales staff in driving sales service profitability provide team with tools training of company values core focus of brand imaging retain motivate coach train an elite sales team in the art of clientèle motivate lead by example in the standards of excellence work in tandem with buying office to meet business needs maximize opportunities in market develop maintain strong vendor relations to drive sales and meet sales goals oversee merchandise opportunities set merchandise standards evaluate merchandise performance adjust to meet business needs oversee the selling process providing leadership motivation to store team achieving sales volume goals establish maintain high performance service standards to enhance customer experience actively seek input from customers to ensure consistent adherence to service standards actively train develop coach the team to achieve goals while modeling sales focused behaviors skills development that utilizes the available tools proactive in managing performance ensuring that the store team clearly understand their roles are focused on achieving goals oversee stylists development empower the sales force to achieve selling goals through product knowledge coaching performance feedback attract retain key associates by becomingmaintaining the employer of choice in local market in constant pursuit of top talent in surrounding market to optimize staffing opportunities to general manager company name － city state consecutively increased business by year one and year two by training developing sales staff in the art of client outreach and retainment   developed implemented a standardized process for client development performance growth and increasing client retention established maintain strong rapport with community to increase brand awareness train maintain the standards of excellence set by brand provide leadership team building to the store associates driving sales high caliber service profitability provide store team with tools coaching required to meet brand filter service standards focus on sales profitability establish maintain customer focused standards set work pace deliver store goals provide vision motivation to achieve goal groom for succession empower to excel create maintain high performance team and environment attract retain key associates in local market to assistant manager company name － city state in partnership with management increase ytd sales by managed and successfully groomed all stylist in the art of client outreach resulting in double digit growth oversee the selling process providing leadership and motivation to store management team associates in achieving sales and volume goals establish maintains high performance service standards to enhance the customer experience actively seek input from customers to ensure consistent adherence to service standards actively train develop coaches the team to achieve goals while modeling sales focused behaviors skills development that utilizes the available tools manage evaluate performance ensuring that the store team clearly understand their roles are focused on achieving goals develop retain direct reports ensuring their readiness for increased responsibility and providing a bench of internal talent to fill open positions oversee stylist development empower the sales force to achieve selling goals through product knowledge coaching performance feedback maintain knowledge of top talent in the market place proactive recruitment to fill open positions to stylist company name － city state developed and a maintained a strong client book which increased store revenue by in months ydt maintained developed loyal clients exponentially increased client spend developed maintained a strong relationship with management team members demonstrated strong operational skills managing stock rotations transfers and inventory top sales person in maxmara northbrook promoted to key holder in months to owner designer wholesaler high end childrens apparel company name － city state turned a investment into a million dollar business within years of inception concurrently operated retail locations manufacturing facility successfully maintained developed a loyal client following with exponential growth designed produced wholesaled a private label collection with margins of and higher managed a staff of hired trained staff to meet the business needs developed and maintained strong vendor relations recognized introduced new designers into the market recruited and maintained a loyal and highly motivated staff with a turnover of or less developed maintained strong ties in the community by partnering in charity activities sold business profitably in education bachelor of arts graphic arts business loyola university － city state minor businessjewelry design fluent in english and spanish skills microsoft excel word power point trend analysis ability to quickly adapt to changing markets established track record of customer focused sales growth ability to deliver results against goals build effective motivated teams foster teamwork and demonstrate sound business judgment years related management experience business acumen building effective teams customer focus developing direct reports and others drive for results interpersonal savvy managing and measuring work managing vision and purpose motivating others problem solving ability to asses people consistently striving for excellence

media activities specialist summary multitasking media relations resultsoriented strategic initiatives event planning writer editor managersupervisor flexibility adaptable highlights greatly improved media coverage of press conferences and other events on campus increased the frequency of newspaper radio and television interviews featuring chattanooga state administrators faculty and staff hosted popular television show that focused on campus and community events commissioned by local state representative to produce a historical documentary on african american in the tennessee legislature from reconstruction to modern times created onsite spanish language classes for emergency room personnel in local hospitals when spanish speaking population began to expand in the area accomplishments led chattanooga state to receive national awards the bronze paragon award in from the national council for marketing and public relations ncmpr for degrees that work in the radioadvertisementpsa series category silver paragon award in from ncmpr for the power of achievement in the electronic viewbook category wrote and produced ncmpr district level winners online orientation in the online services category won the gold medallion the early college video in thecollege promotional video category won the silver medallion the five commercial series thanks won the bronze medallion in the video advertisementpsa series category experience to current media activities specialist company name － city state organize major campus events by overseeing security media services food services and marketing notable speakers in the past have included neil de grasse tyson host of cosmos a spacetime odyssey and theoretical physicist drmichio kaku assisting academic departments with minor events such as conferences and speakers that require smaller venues create videos for various departments on campus for academic and recruitment purposes to marketing coordinator engaged in strategic planning with deans and department heads to increase enrollment and public awareness of new academic programs utilized focus groups surveys and other market research and analysis tools to develop strategy supported branding via press releases copy for radio and tv ads extensive website content and print ads brochures fliers posters and billboards managed advertising budget for print and electronic media up to proofed and edited materials for publication supervised staff of seven comprised of three graphic artists three web designers and the office manager recruited and mentored students who represented the college at special events wrote scripts and recruited talent for the colleges radio and television commercials worked with local production companies to create commercials for tv and radio developed scripts for recruitment and instructional videos for various academic departments produced a series of how to videos to guide students through the registration process for the student services department commissioned by local state representative to produce a historical documentary on african americans in the tennessee legislature increased media presence at press conferences and other campus events hosted television show that focused on campus and community events on cable channel dedicated to education increased the frequency of newspaper radio and television interviews featuring administrators faculty and staff members designated as the contact for area journalists and served as spokesperson when needed to continuing education coordinator created personal interest classes that appealed to and met the needs of the community recruited instructors organized schedule and marketed courses organized first spanish language classes for er personnel in local hospitals skills academic ads advertising banners brochures budget conferences special events market research marketing materials newspaper office manager personnel press press releases publication radio recruitment scripts strategy strategic planning television website content professional affiliations national council for marketing and public relations ncmpr tennessee college public relations association tcpra lookout chapter of the public relations society of america american prsa advertising federation chattanooga ad fed tennessee screenwriters association education master of arts radio television motion pictures university of north carolina － city state radio television motion pictures writers guild of america internship star trek deep space paramount pictures los angeles california summer bachelor of arts human services university of tennessee － city state human services m ortar board senior citation academic achievement award academic council aaslf outstanding senior award cheerleader campus entertainment board experiment in international living trip to italy summer of operation crossroads to africa travel to six west african nations during the summer of resident assistant interests writers guild board of directors sanctified sisters performing ministry executive director and founder howard high school class of president and reunion chairperson murray hills neighborhood association board hillcrest elementary school pta president moccasin bend council of the girl scouts of america leader brownie troop

software engineering manager summary experienced software engineer and handson engineering manager with years of product development experience in broadcast media and years of experience in leading development teams engineers hiring offers interviews hr personnel procedures performance reviews and project transitions experience to current software engineering manager company name － city state visual c windows stl oop mfc threads file maps atl ipc ftp tcp http xml json services web services rest api soa media formats and standards codec sdk and integration mpegdash api design and documentation bcd spinoff as imagine in nexio video servers and applications facilitate collaborative workflow in nexio lan with video servers services and applications running in various nodes media comes from proprietary san or generic storage off nas development and team management nexio servers applications playout business unit relocated from il to ca took on larger role and video server applications as well led team of from burbank team of from naperville and team of indirect report from beijing introduced peer reviews repurposed components and all teams collaborated as one large team adopted scrum since scrummaster team of to from burbank naperville office closed in team migrated source revision control to mercurial jenkins products recipient of reuse innovation award for ip reuse major factor to server business unit turnaround released deliverables for nexio software suite global proxy suite initiated architected and executed soa from concept to completion to facilitate decoupled ui clients web services and services and selected handson projects include hercules web service for web player solution based off mpegdash created c engine to process uri handle sessions and deliver segmented mp4 atoms h aac provides dynamic html5 player page javascript source based off dash js supports multiple raster sizes and bit rates ready to go and just in time sessions team helped with providing c web service framework cli bridge layer and device testing published functional rest api and uri specification document json services on tcp stack using c as part of soa created api framework classes multithreaded server side socket classes created header only json parser on top of open source rapid json for sax style reader developed new services content manager helper picon and requestor evolved as services encoder gprx helios mb scavenger and transcoder guided gprx helper and requestor to completion published json protocol api documents for 3rd party and inhouse use content manager service for primarybackup workflows multithreaded rules based engine to manage media contents between two domains architected and developed new umid based solution gen for new workflow needs and scalability scavenger transcoder for lowres proxy management needed solution to improve legacy products required regular hand holding remained escalated proposed new approach teamed up and successfully wrote two new products mediabase dll desktop explorer for assets c mfc guided to optimize original implementation for 200k ids to meet storage scalability needs achieved constant ui performance under few milliseconds regardless of user operation proposed to introduce dtahandler architecture in ftpserver approach helped to consolidate all media formats as one product build and scalability team added one converter dll per media container format for import and export to software engineering manager company name － city state development and team management nexio editing applications led team of from naperville and team of indirect report from beijing hired mentored and built core editing team to size of and collaborated with expanded team in beijing established development process document for consistent procedures and peer code review guidelines team established crash dump analysis procedures to help troubleshoot hard to repeat issues released deliverables for video editing suite proposed architecture and teamed up to develop server integration modules for video broadcast workflows to principal software engineer company name － city state harris corporation acquired leitch architected designed and implemented fundamental dll components for evolution of video editing product and major projects include c win32 threads gui interactive playback architecture media file reader and writer components scalable decoder and encoder architectures video and audio rendering engines hardware integration modules critical part of business success in postproduction space interactive picon and waveform drawing components bit and unicode migration of all modules with over million lines of code to software engineer company name － city state dps acquired star media leitch acquired dps in star media technology startup created video editing software velocity for postproduction space and developed projects include project media management tools render bank and video effects education ms computer science illinois institute of technology － city state computer science be electronics and communication engineering national institute of technology － city india electronics and communication engineering products skills api approach atl audio backup broadcast c cli com ca hardware concept content clients documentation dynamic html5 editing xml ftp functional drawing gui http ids innovation explorer ip javascript json lan mb c mfc office win windows migration nas oop page proxy rendering san scrum servers specification team management threads troubleshoot video video editing visual c workflow writer

corporate administrator summary successful administrative professional with years of experience skills organized detail oriented efficient prioritize multiple deadlines work well independently collaborate with others software microsoft word excel powerpoint outlook adobe acrobat multiple project software websites general clerical type wpm multiline phones experience corporate administrator january to january company name － city state light accountingbookkeepingtravel arrangementsmeeting agendas and minuteseditingproofreadingmeticulously proofreadensure consistency in content structurerevise for clarityreview style formatbidding administrationprepare frontend docsfamiliar with various loaning agency requirementsknow and able to carry out bid process from start to finishconstruction administration assist approximately engineers in our waterwastewater department working on multimillion dollar projects requires great attention to detail while meeting multiple deadlines simultaneously specific duties include document processing proofread revise format pdf and produce master plans planning studies specifications and plans technical memos letters meeting minutes and om manuals for municipalities and cities bidding administration distribute plans and specifications maintain planholders lists issue and confirm receipt of addenda and complete bid tabulations construction administration prepare contract documents receive and return submittals and rfis maintain logs assisted approximately engineers in the waterwastewater department working on multimillion dollar projects required great attention to detail while meeting multiple deadlines simultaneously coordinated with clients contractors subconsultants and internal drafters to help keep projects running smoothly specific duties includeddocument processing proofread edited formatted pdfd and produced master plans predesign reports specifications technical memos letters meeting minutes and om manuals for municipalities and cities bidding administration handled bidding phase from start to finish submitted public notice to newspaper for publishing assisted in preparing then produced and distributed plans and specifications maintained planholders list prepared issued and confirmed receipt of addenda and completed bid tabulation construction administration prepared and reviewed contract documents received and returned submittals and rfis maintained logs before shifting my focus solely on projectrelated tasks for our waterwastewater department i previously also provided general support to our firm additional tasks completed during this time included making travel arrangements coordinating lunch and learns and conference and workshop registration and tracking also responsible for the following tasks make travel arrangements and assign company vehicles download and log digital photos coordinate lunch and learns register engineers for conferences workshops and webinars as part of the master specificationsstandards committee create monthly meeting agendas and minutes log track and implement master specification change requests answer and route phone calls distribute incoming mail prepare outgoing mail and ups packages run company errands customer service representative january to january company name － city state provided full account servicing for the sears credit cards portfolio via incoming calls including billing and payment inquiries and disputes account maintenance and loststolen cards consistently met and exceeded quality and sales goals administrative assistantbookkeeper addus healthcare january to january city state completed monthly billing reports and branch managers report billed over monthly to contracting state agencies and clients reconciled billing posted payments to clients accounts and prepared deposits prepared and approved accounts payable bills created documents spreadsheets and monthly newsletters included developing new spreadsheets for ar and ap purposes completed several processes of payroll assisted in planning company functions provided support to the area manager branch manager and other branches throughout washington and oregon supervised parttime assistant education and training completed credits in various courses including logic ethics philosophy of science precalculus and c programming boise state university － city state high school diploma kuna high school － city state graduated with highest honors received ambassador award in business professionals of america skills accounting accounts payable adobe acrobat ap agency attention to detail billing bookkeeping c programming clerical conferences content prepare contract credit clients detail oriented editing focus letters logic excel mail outlook powerpoint microsoft word newsletters newspaper payroll pdf philosophy processes proofreading quality sales specification spreadsheets phones phone make travel arrangements travel arrangements making travel arrangements type websites workshops

fitness instructor summary seeking a career as a real estate professional acutely focused on customer service and network building promptly develops vital relationships needed to operate as an effective real estate salesperson highlights excellent communicator highly professional proficient in microsoft office skilled mediator clean driving record negotiations expert experience company name city state fitness instructor to current to sign clients in and to be sure they are registered for class to lead instruct and teach choreographed group fitness classes that thrive on motivation and proper queing with an emphasis on active listening to demonstrate proper form and safety techniques in an effort to achieve and receive the best results company name city state office assistantserver to current perform basic office duties being proficient mac and pc answer phones emailing clients scheduling events around seasonal calendar to make and reserve reservations for an even flow to create an inviting environment that delivers quick and efficient service to serve customers in a fastpaced environment while being able to multitask effectively with a pleasant demeanor and heart company name city state wellness coordinatorgroup instructor to to open wellness center answering phones scheduling appointments creating monthly newsletters calendar of events for internal staff to communicate via intranet for va employees to send reminders for scheduled events to develop and maintain existing excel spreadsheets in an effort to track progress of trained staff members and new members education associate of arts management mesa community college city state usa bachelor of science nutrition kaplan university city state usa certifications pure barre certified instructorafaa certified group fitness instructorcpraed certified skills appointment setter multitasker adaptable microsoft word microsoft excel outlook onedrive excellent phone skills able to work in fastpace high volume environment flexible productive and efficient

lead administrator career overview personable detailoriented proactive teamplayer eager to bring strong administrative skills and dedicated work ethic to a growing company in need of toplevel support  skill highlights macintosh and pc microsoft word microsoft power point microsoft excel google drive word press godaddy website builder data entry multitasking calm conflict resolution working under pressure clear written and spoken communication research networking promoting professional experience company name november to current lead administrator city state compose distribute and file contracts design and create operations manuals to guide participants through app use and follow up with contributing artists or curators through email to ensure that information is clearly understood build contact profiles and update contact list information in salesforce to support organization email lists reconfiguredrestructuredredesigned the filing system for streamlined use making projects easier to both archive and find anticipate and resolve questions through regular and clear communication with artists and curators about their projects researching solutions for answers that are otherwise not readily available initiate and facilitate the timely payment of artists verify with executive director that they receive their payment and update relevant financial records company name march to june chaplain intern city state assessed spiritual emotional physical needs of people going through crisis within a hospital setting to provide emotional and spiritual support through active listening advocacy empathy or prayer based on the needs of the individual company name january to june festival coordinator city state enhanced the schools annual weeklong arts festival by integrating it with the annual all nations banquet rebranding the all nations banquet as the all nations food and art festival advocating for the inclusion of the artistic masters thesis capstone cohort coordinating student group involvement and safeguarding event cohesion through brainstorming and development of a festival theme supported efforts for contracting poet scott cairns for a reading by recruiting academically informed panelists for discussion planning a book signing and coordinating a book sales table with artists book publisher and a local book store conceptualized creative problem solving to cut expenses secured department financial support targeted allocation of funds recruited volunteers and tracked receipts in order to stay under budget and resolve all expenses at the conclusion of the festival company name september to june masters thesis art project city state originated concept then recruited and collaborated with fifteen volunteer artists of varying genres to produce a highquality multimedia artistic project utilized correspondence and verbal conversations with volunteers to develop clear project expectations scheduled and confirmed meetings via google calendar uploaded artistic media to google drive and transferred information within agreed upon deadlines hospitality through provision of refreshments and expressed appreciation to ensure artist volunteers felt valued secured lastminute travel arrangements for an artist traveling from out of town when her own travel plans fell through company name june to june cochair of fuller arts collective fac city state established two fac events every ten weeks through calendar event planning coordinating space catering and advertising to provide student empowerment through connection and performance opportunities composed group news emails and scheduled social media posts to create a strong brand presence for fac company name september to june worship arts intern city state expanded the role of the worship arts department in engaging with various genres of art designed an online form to streamline registration for a yearly artist showcase and created a semipermanent gallery initiated team meetings to ensure sensitivity and respect to church tradition in potentially controversial exploration of art and liturgy networked with and coordinated volunteer artists in curating their works for various art exhibits within the church mediated between the worship arts department and various church departments to ensure a clear communication of ideas and to provide professionalism regarding church engagement with artists company name august to september barista city state served as integral member of a team that produced highquality products under tight time constraints with a focus on customer satisfaction trained new team members to ensure they can perform necessary tasks at expected standards of service inventoried and organized raw materials education vanguard university bachelor of arts theatre arts city state gpa summa cum laude member of sigma theta delta english honors society minored in english and religion fuller theological seminary masters of divinity worship theology and the arts city state brehm scholar the brehm center scholars show exceptional promise to be leaders in church academic missions or arts related vocations  skills active learner creative problem solving  customer service  organizational skills

digital merchandising analyst summary bring six years of experience across marketing merchandising finance and retail to help build strong crossfunctional working relationships in order to enhance the profit and reach of digital marketing and social media to consumers experience digital merchandising analyst to current company name city state report on sales trends and observations to influence merchandising decisions apply search term reporting and seo ranking results to improve overall website experience through navigation category levels and product detail pages pdps manage seasonal campaigns and ensure they are executed across email social affiliate indirect retailers and verabradleycom executes all omnichannel promotions on verabradleycom manages the digital product content coordinator to oversee all onsite search seo execution navigation product attributes and search reporting digital merchandising coordinator to company name city state managed data spreadsheets for product pricing product and sku level dataattributes and taxonomy coordinated product descriptions and photography requests for each seasons launch supported affiliate channels email marketing and creative team on product recommendations and photography merchandised and analyzed web product performance and identified action items  payroll coordinator to company name city state managed time keeping system worked directly with all managers on system or timecard issues assisted and processed biweekly payrolls for various pay cycles trained people on time keeping system and implementation of new modules implemented different systems for conversion upgrading and improvement led training of managers and employees on new systems requirements and capabilities education and training mba marketing and management march indiana tech city state gpa bachelor of science business management accounting may huntington university city state gpa skills vendor relations invodo product videos bloomreach merchandising analytics loopcommerce gift now olapic ugc certona suggested selling tool amazon amazon a pages website platforms ocp site manager atg oracle endeca professional skills email marketing merchandising retail marketing product analysis social media marketing management digital marketing styling excel project management campaign management ​

accountant iii summary energetic mother of with years experience in highlevel support roles i am organized professional and detailoriented as well as a dedicated and focused individual who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals in a timely manner effective analytical approach to identifying and solving complex problems selfmotivated with a strong work ethic with extensive bookkeeping accounting and clerical knowledge experienced in ap processes managing vendor relations and great problem resolution capabilities highlights strong organizational skills sharp problem solver courteous demeanor energetic work attitude meticulous attention to detail resultsoriented selfdirected time management education computer science mountain state university － city state usa ged ravenswood annex － city state usa business education business garnet career center － city state usa microsoft office specialist word microsoft office specialist excel perfect attendance a honor roll b honor roll general studies ravenswood high school － city state usa accomplishments customer service   assisted directed all associate staff at wv department of education concerning vendor registration to ensure that all information needed was completed properly and in accordance with state laws customer service accountability   helped create an online reservation system for thewv department of education fleet state owned cars to ensure information such as user mileage maintenance and other pertinent information was compiled into a database for other state agencies to use for accountability purposes previous to this the process was facetoface phone or email requests research   investigated any necessary information for proper billing concerning large bills after meetings occurred it would entail using several sources such as meeting registration check in lodging bill and personal knowledge of meeting specifics to ensure that we were paying a true correct bill multitasking   demonstrated proficiencies in facetoface telephone email fax and frontdesk reception within a highvolume environment administration   performed administration tasks such as filing developing spreadsheets faxing reports emailing copying and scanning documents for interdepartmental use successfully planned and executed meetings lunches and special events for groups of attendees promoted to accountant iii after showing my hardwork determination and ability certifications microsoft office specialist word microsoft office specialist excel certificate of accomplishment typing institute of america skills microsoft office advanced knowledge and skill typing speed of wpm with accuracy professional experience to accountant iii company name － city state division of student services internal operations kanawha boulevard east building room charleston wv 2686p 2790f phil uy assistant director fiscal office extension verified that information in the fims computer system was uptodate and accurate organized billing and invoice data and prepared accounts receivable paid invoices once making sure the information was correct and complete identified and resolved system and account issues checked online car reservation system and made sure educator received the state car binder to secretary ii company name － city state division of student support services child nutrition kanawha boulevard east building room charleston wv 2708p 1149f richard goff executive director i worked in the office of child nutrition and was assigned to work for coordinators gloria cunningham gus nelson lynn nehoda bekki leigh as well as assisting others in the office as needed made travel arrangementsdrafted meeting agendas supplied advance materials and executed followup for meetings and conferences responded to telephone and inperson requests for information to secretary ii company name － city state division of teaching and learning special programs reading first k anawha boulevard east building room charleston wv 2696p 3741f jacqueline veres secretary iiia i worked for the reading first program assisting coordinators on a daily basis to ensure that they had the necessary tools to teach educators complete school assessments regular routine office tasks to fulfill the federal rf grant requirements and anything in between daily office needs such as answering the phones routing calls taking messages corresponding via emails filing out travel reimbursement forms planned and executed meeting for the reading first program this entailed mail out letter inviting educators thruought the state of wv make a database to keep up with individual attendees for room reservation purposes and name tags assist in making the packetsbinderfolders with information for the attendees set up a block of room at various local hotels for participants which required me to make a contract with the hotels search for a meeting location that was able to meet all needs of the meeting such as enough room for the amount of attendees the right equipment for the type of meeting it was the amount of rooms needed for the attendees ect a contract would then be made and i would work with the hotel to ensure that every thing necessary for the meeting was taken care of from room setup such as soundaudio needs to the number of tableschairs to the type of food that was to be served

finance manager operations manager career overview to obtain a full time position in management information systems with emphasis on business analysis where i can demonstrate excellent leadership business and team work skills to produce effective results qualifications technical help desk experience strong analytical skills strong collaborative skills document management excellent problem solving skills strong communication skills customer needs assessment requirements analysis requirements gathering c java cics windows networks wlan technical support switches bridges software development life cycle systems applications systems development systems implementation systems integration pc dos personal computers problem analysis and resolution process improvements product life cycle management product management product research project quality control qa quality and productivity improvement technical skills skills experience total years last used accomplishments it training   successfully trained employees to use new operating system network security   planned installed maintained and optimized documentation of all lanwanvpn network hardware and software security systems and communication links managed all clients network lanwan hardware including routers switches load balancers and wireless networking equipment network support   acted as first point of contact for all major technical issues including power outages system failures and disaster recovery oversaw infrastructure of three offices and acted as support for helpdesk technicians and it department work experience finance manager operations manager july to current company name － city state oversees all aspects of the organizations quality or business improvement efforts such as developing and administrating the program training and coaching employees and facilitating change throughout the organization responsible for establishing strategic plans policies and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers needs and expectations implemented a new salestracking pos system to replace a manual form writing process to increase efficiency provided employee training for pos system recruited hired trained developed and directed retail sales teams for two retail wireless nation dealer stores oversaw client relations new account development and customer service supervised administrative functions inventory cash flow merchandising and operations generated monthly and annual sales reports conducted ongoing staff development and personal growth planning for employees doubled annual sales by developing innovative and effective marketing programs created a team spirit within the stores that resulted in increased sales longterm employees and customer satisfaction achieved of quota and grew number of customers by within the first year as sales manager led sales calls with team members to establish sales and customer retention goals determined merchandise price schedules and discount rates monitored customer preferences to determine focus of sales efforts shared product knowledge with customers while making personal recommendationsmaintained friendly and professional customer interactions negotiated and closed contracts with fortune companies including sprint wireless tmobile and att computer information systems specialist ii september to july company name － city state administered the installation configuration and continued maintenance of network equipment including servers storage devices routers hubs switches and printers troubleshoots and resolves network connectivity and network related hardwaresoftware problems processed an average of inbound and outbound technical support calls reviews new hardware and software specifications and recommends products for procurement install configure and optimize network communication hardware and client software referred difficult issues to upper management while maintaining positive rapport with customer create users assigns privileges and provides ongoing user support researched issues on various computer systems and databases to resolve complaints and answer inquiries respond to connectivity related help desk requests maintained composure and patience in face of difficult customer situations runs backup and recovery operations provides support and assistance to staff resolved customer complaints and concerns with strong verbal and negotiation skills displayed courtesy and strong interpersonal skills with all customer interactions completes archiving of network data and completes appropriate documentation collaborates with teachers and coordinators to assess and evaluate educational software to project future needs built and maintained successful relationships with service providers dealers and consumers education and training masterof science information systems bowie state university － city state gpa bachelor of science information systems university of maryland university college － city state coursework in software engineering and hardware systems coursework in distributed computing networks and databases skills administrative backup cash flow coaching hardware client client relations customer satisfaction customer service documentation help desk hubs inventory marketing merchandising network policies pos printers procurement quality quality improvement retail retail sales routers sales servers staff development strategic plans switches user support employee training

instructional designer professional summary an instructional design position working in a medium to large company focused on developing and conducting quality programs for customer training or internal operations requiring an analytical and thorough person with the ability to to contribute to developing and implementing training programs and materials for customers and employees to improve their efficiency while enhancing the companys image and building the companys growth instructional design program development program evaluation needs assessment storyboarding learning analysis writing objectives lcm mapping management supervision administration budgeting training presentation development public speaking customer service familiarization with scorm addie interned at general dynamics information technology skills budgeting and finance project management strong verbal communication conflict resolution extremely organized team leadership data management process implementation client assessment and analysis staff development work history instructional designer to current company name – city state key accomplishments successfully designed wbt course rating veterans service representative rvsr for the veterans benefit administration vba successfully designed wbt course basic acquisition for the defense acquisition university dau food beverage director to company name – city state key accomplishments created jobs aids successfully trained all staff in compliance with state food code successfully trained all staff in compliance with food vendor requirements successfully monitored and maintained federal and state lunch program requirements food beverage manager to company name – city state key accomplishments successfully trained all staff in compliance with state food code design planned and implemented soft skill training programs manager to company name – city state key accomplishments partnered with rosen college to host internships from the college successfully developed managed and implemented catered and special events food beverage manager to company name – city state key accomplishments assisted in designing and implementing a comprehensive training program that increase positive guest comments by over successfully integrated and managed other leaders in training of staff successfully implemented on boarding touch points for new hires reduced turnover by designed and implemented on boarding and mentoring program for transitional employees tutored employees in utilizing their individual development plan as a tool for professional development facilitated trained and certified both exempt and nonexempt personnel in servsafe organize updated and maintain files and records of training programs analyze summarize and submitted reports with results of the training programs conducted perform reviews and appraisals for the trainees as the result of their trainings training educational consultant to company name – city state key accomplishments coproject manager for keewee family entertainment center concentrating on service training dining room design food and labor costing and interviewingand sourcing employees assisted in implementing time lines and checklist help reduced redundancy cost by developed and implemented training manuals and establishing sops sales support manager to company name – city state key accomplishments facilitated guest service skill training which included conflict resolution non verbal communication etc by facilitating multi day experiences for sales support staff improved guest satisfaction scores by designed and put into action job descriptions for sales support staff facilitated food handler certification classes for fb staff mandated by the state of florida achieved successful completion rate coordinated with subject matter experts and senior leadership and put into action english as a second language classes improved communication with both internal and external guests instructormanager to company name – city state key accomplishments successfully capitalized the le cordon bleu brand and marketed the student operated restaurant and increase revenue by by utilizing radio and print media facilitated assessed coached developed planned and implemented learning programs for students transitioning to the food service industry learning included wine service guest recovery different styles of service pos handling of difficult guest etc graduation rate exceed utilized the total facility to maximized blended learning techniques such as instructorled learning professional symposiums field and selfstudy and workshops independent consultant to volcano coffee shops facilitated classes on customer service learning included the financial impact of service customer expectations attitude personality styles listening skills etc positive guest comments increased by successfully utilized joomla lms in curriculum aided in graduation rate of successfully installed open table program resulted in an increase of guest penetration to restaurant successfully developed and started a catering club for the students interested in that industry resulted in over of the students elected to enter that industry as their internship elective revenue operations manager to company name – city state successfully administered the start up the café at the orlando culinary academy this included menu design and costing creating and implementing standard operating procedures vendor negotiations etc recognized as a strong communicator and leader and was bestowed with the corporate customer service award implemented quickcounter service to the curriculum this included learning on pos cash handling listening and non verbal communication skills upselling etc graduation rate exceed created and put into practice training manuals for the learners which included opening and closing procedures operating and cleaning of equipment etc collaborated with other educational institutions in formulating a business plan similar to the oca cafe model ie installing student operated food venues on their campuses utilized various media tools to market the café such as print and the emedia increase penetration by intern company name – city state key accomplishments selected to decision review officer drocurriculum development team completed learning analysis report for the dro project successfully reviewed veterans benefit administration vba training and performance support system tpss storyboards and vbas lms learning management system functionality and identify any discrepancies and functions that would initiate actionable items that needed to be addressed successfully evaluated technical competences by mapping the competences to the vba provided task analysis reports effectively revised life cycle maintenance lcm for assorted vba training courses based on section requirements successfully rewrote vbas assessments in six courses based on section requirements for the vba created matrices for three vba webbased courses loan technician loan specialist public contact representative mapping how task for each course link to knowledge skills aptitude and competencies effectively reviewed storyboards for construction errors and ensured storyboards meet designed conventions for projects eg prompts bullet points and links collaborated with smes to develop course curriculum for the dro project effectively collaborated with hpt s and smes to develop the dro curriculum analysis and design activities include creating design task flow charts narratives and sme interview questions education bachelor of science florida international university city state masters of instructional system design ucf city state system design affiliations member of astdmember of ispimember of nea skills administrative adobe adobe acrobat photo photo shop basic business plan cash handling charts closing communication skills conflict resolution consultant curriculum development customer service designing english special events financial instructor instructional design leadership listening managing market mentoring microsoft excel microsoft power point windows microsoft word negotiations communicator personnel pos print media quick radio selling sales support sop task analysis technician training manuals training programs vba verbal communication skills verbal communication video workshops

inside sales representative experience company name march to current inside sales representative city state currently selling the suite of opentable products to an assigned territory with a concentration in chicago minneapolis and milwaukee utilize a consultative approach to communicate the features and benefits of opentable products and services effectively meet sales results by various means such as coldcalling presenting at company sponsored seminars following up on company provided leads meeting in person with restaurant owners and networking with field representatives along with leveraging customer service into upselling opportunities solid understanding of opentable electronic reservation book and its competitive advantages met or exceeded monthly quarterly and yearly quota for calendar year and proficient understanding of salesforcecom crm application and pipeline management promoted to sales representative from sales coordinator within first months of employment company name august to february asset manager city state managed a 50m portfolio of real estate properties represented investors developers and business owners in leasing residential and commercial space increased company profile with existing client base while networking extensively to forge new alliances to provide multifaceted real estate services financial reporting and owner summaries for units of mixed multifamily and commercial properties developed and negotiated specific project plans for new builds and remodels weekly property evaluations including special project coordination managed and trained a team of sales maintenance and housekeeping personnel organized hosted and led company sponsored events company name february to may property manager city state represented preferred developers and multiunit operators including the university of canterbury new zealand directed and managed a portfolio of units of university housing residential lease negotiations rent collection and financial reporting to operators updated new and expired documentation as needed company name august to february business banking specialist city state responsible for managing and retaining existing relationships and generating new business in the business banking market segment crosssold bank products executed strategies with calls and site visits provided needs assessment customer qualification and meeting followup to maintain enhance and expand customer relationships serviced the credit and noncredit financial needs of existing clients personally interviewed applicants and closed various types of sba loans managed all aspects of location and cultivation of new deposits and loans analyzed call logs and sales numbers in compliance with targeted sales quotas education colorado state university may ba business administration management city state business administration management skills approach banking benefits book coldcalling competitive credit client clients customer service documentation features financial financial reporting managing market needs assessment negotiations networking personnel presenting project coordination project plans real estate selling sales salesforcecom crm seminars

executive chef professional summary a dynamic and accomplished catering and food service professional with prior work in social and corporate markets notable successes in large scale event planning food production food preparation and menu development currently seeking a management position in food service skills conflict resolution leadership skills staff training premier ordering fmsfood management systems hospitality suite payroll and scheduling servsafe certification high energy vendor relations syscous foods performance assessments menu planning problemsolving strong work ethic work history executive chef to current company name – city state inventoried food ingredient and supply stock to prepare and plan vendor orders hired trained and managed all kitchen staff including employee development issuing disciplinary action and conducting performance reviews incorporated customer feedback in the experimentation and creation of new signature dishes monitored linework processes to ensure consistency in quality quantity and presentation generated employee schedules work assignments and determined appropriate compensation rates ensured personnel safety kitchen sanitation and proper food handling or storage planned promotional menu additions based on seasonal pricing and product availability executive chef to company name – city state consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly actively participated in staff meetings and operated as an effective management team leader identified opportunities to increase revenue decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction worked with nutritionist and doctors to develop proper meals for patients with special needs responsible for weekly cleaning schedule and submitting cleaning reports to management ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving executive chef to company name – city state collaborated closely with the food and beverage director to conduct staff meetings and resolve service product and personnel issues consistently kept a clean and safe environment by adhering to all federal state and local sanitation and safety requirements established and maintained open collaborative relationships with the kitchen team conducted daily inspections and maintained food sanitation and kitchen equipment safety reports enforced appropriate workflow and quality controls for food quality and temperature consistently tasted smelled and observed all dishes to ensure they were visually appealing and prepared correctly responsible for managing food production for a high volume million account sous chefinterim executive chef to company name – city state inspected dining and serving area to ensure cleanliness and proper set up instructed cooks and other staff in the preparation cooking garnishing and presentation of food responsible for managing food production for a high volume million account responsible for managing employees in the boh and the foh daily experience managing branded retail locations responsible for keeping up with inventory levels ordering products in compliance assisted with training other accounts in the area with the new fms system developed menus pricing and special food offerings to increase revenue and customer satisfaction effectively managed a kitchen staff for banquets catered events kitchen supervisor to company name – city state delivered quality service by providing a warm and welcoming environment maintained clean dining room lobby and service areas at all times ensured compliance with relevant regulatory employment rules and standards updated daily logs computer tracking systems and other relevant documentation operated all kitchen equipment adeptly followed proper standards for product freshness food safety weights and measures refrigeration and sanitation kitchen manager to company name – city state responsible for the ordering of food and service products created and implemented a haccap program for food safety created and implemented an inventory program to assist restaurant with ordering organization managed food production and managed kitchen staff trained staff on proper cooking procedures as well as safety regulations and productivity strategies security policee4 senior airman to company name – city state commanded operations post including personnel weapons and equipment coordinated training schedules and filed crucial administrative paperwork led military police teams in support of battlefield operations certifications servesafe certified focus on portion and cost control knowledge of food service management focused and disciplined conflict resolution techniques knowledge in premier ordering assisted with training roll out of fms featured in entertaining with sodexo mediterranean culinary creations kitchen staff training education associate of arts culinary arts savannah technical university city state majored in culinary arts minored in sanitation graduated with gpa graduated in top of class food preparation kitchen management patisserie and confectionery international cuisine united states air force city state security policeculinary course work in leadership skills emphasis training with military police skills administrative premier conflict resolution cooking cost control customer satisfaction staff training focus food safety inventory inventory levels leadership leadership skills team leader director managing market meetings weapons personnel police pricing producing purchasing quality receiving retail safety workflow additional information accomplishments contest winner in the entertaining mediterranean with sodexo new recipes contest catered the kentucky derby two time legendary service award winner first to receive a double gold score on national food service audits for two years straight

home healthcare technician summary certified nursing assistant with years work in fastpaced environment handling confidential paperwork administering medication and providing quality patient carehardworking skilled at wound care mobility assistance and charting highly flexible and willing to work all shifts e xperience serving chronically ill patients including assisting with daily living activities and household tasks patient and highly compassionate  home health care and hospice care settings established record of reliability and creating positive rapport with patients family and staff  currently certified with  national health association   six years experience with physically disabled client monitored vital signs assisted with feeding bathinggrooming positioning and range of motion exercises looking for a permant  care position with a health care facility that i can stay with and give my time and skills to  skills clinical training strong medical ethic enthusiastic caregiver extensive medical terminology knowledge practiced inpatient and outpatient caregiver patientfamilyfocused blood withdrawal certification abides by infection control standards flow sheet charting skillfulness cprbls certified talent in obtainingcharting vital signs patient positioning understanding qualified in specimen collectionprocessing abides by infection control standards aed certification problem resolution ability medical assisting specialist quality control procedures strong organizational skills active listening skills courteous demeanor​ energetic work attitude ​ inventory control familiarity adaptive team player resultsoriented selfdirected excellent communication skills computersavvy strong problem solver resourceful hipaa compliance trained in grooming and bathing assistance valid al drivers license medical terminology knowledge calm and levelheaded under duress accomplishments clinical skills monitored patients respiration activity blood pressure and blood glucose levels in response to medical administration properly bathing dressing and assisting patients with their daily living routines i get alone with people very well in all kinds of situations i keep very good notes of things i have done and what the out come is and if any concerns the patient might have that i need to get answers for experience september company name city state home healthcare technician i am currently working full  time as a home health patient care technician i am looking for a position in amedical center or office setting they currently do not offer benefits and no paid holidays and no paid vacation i would like a full time position with benefits package april to may company name professional experience certified nursing assistant with home health care and hospice care experience proven record ofreliabitity and strong ability to establish rapport with patients family and staff also certified inphlebotomy ekg and cpr march to july company name city state admitting clerk i emergency room clerk i loved my job at carraway because people needed someone who understood the problems they werehaving and not judge them i interacted with not only the patient but the nurses and doctors also thefamilies of the patients some of these families were recieving the worst news of their lives some weregetting wonderful news so i was there to celebrate and to morn or just for them to lean on for a moment february to march company name city state certified nursing assistant i cared for residents of all ages helping with their daily activities such as bathing dressing oral careexcerise i cleaned the room changed the bed linens dusted put things away for them i would read tothem help them with anything they needed help with education and training jeremiahs hope academy city state united states patient care tech ekg tech phlebotomy tech this program taught me patient care technician with phlebotomy ekg and bls cpr i did very well inall my classes and in my clinicals i also was taught extensive medical technology also teaching me that heathcare is very inportant in everyones daily lives wallace state community ccllege city state united states paralegalisum i did not graduate because my husband and i had parents that got very sick so i had to stop school and take care of our parents  while doing this i realized i wasnted to go back into the medical field so i could make a difference dora high school wallace community college city state united states ged general studies general studies i went to dora high school in but did not return i then took my ged and achieved that in skills patientfocused care  compassionate and trustworthy caregiver detailoriented   effectively interacts with patients and families charting and record keeping medical terminology time management wound care

intern professional profile as a results driven fitness trainer and coach with more than years of relevant experience in the fitness field i maintain a passion for developing programs that improve fitness improve stamina and develop healthy living styles my strong customer service skills written and oral communication abilities and organizational attributes will help me advance in a fitness and wellness based career qualifications proficiency in microsoft word excel and powerpoint quick learner training and development resultsoriented clientfocused ​customer service sales relevant experience corporate wellness  assisted completing assessments for corporate wellness companies in the denver area documentation wrote and edited documents to keep team informed on policies and procedures marketingsales implemented online marketing strategies which resulted in growth of customer base experience january to april company name city state intern shadowed personal training sessions group fitness classes corporate wellness clients and new client testing designed daily workouts to be stored in the inward fitness library to be given out to clients created and executed a day fitness challenge for clients of the gym proposed outside educational events to do a sports clinic at planned and executed a fitness presentation to the staff september to january company name city state fitness coach worked oneonone with online clients personal training clients and coached both small and large group fitness classes designed and implemented training and nutrition schedules based on clients fitness assessments in order to achieve their fitness goals and optimal results energetically guided clients in solo and group exercise activities taking into account individualized physical limitations assisted the owner with facility marketing membership sales and member engagement was highly involved in the social media aspect of the facility which included facebook and instagram september to june company name city state group fitness instructor demonstrated leadership capabilities at the front of a class while making it a safe and enjoyable fitness experience while ensuring member retention met participants before and after class to answer questions and maintain a positive exercise experience established organizational skills in creating and preparing combinations to be taught within the parameters of the format represented a high degree of energy and endurance to complete each fitness class in its entirety september to june company name city state group fitness instructor developed organized and taught group workouts for members that included various aerobic and weight training routines prepared teaching area for each class and organized all equipment at the end of each class guided beginner intermediate and advanced fitness classes demonstrated a solid knowledge of workout routines based on appropriate skill levels july to current company name city state technical specialist ii ensure accurate and timely reconciliation of client accounts in order to provide clients and branches with all of the reporting information for their investments provide superior customer service to our clients to support the firms objectives contribute to an inclusive team oriented work environment to maximize team productivity continuously seek and determine ways to identify opportunities to improve processes for internal oracle reports march to august company name city state customer service manager exercised general supervision of the staff to ensure all functions are performed in accordance with established guidelines and procedures was a member of the elite training program which involved the training motivation and monitoring of direct reports performed monthly quarterly and yearly audits of the branch in order to stay in compliance diligently stressed quality customer service and sales quotas to each associate education missouri baptist university city state exercise science bachelor of science missouri baptist university city state exercise science master of science master certificate in exercise science st louis community college city state business administration associate of arts affiliations member united way of st louis edward jones division  certifications certified afaa group fitness instructor certified afaa mat pilates instructor        certified spin instructor cpr and first aid certification skills exercise science online coaching good teaching and instructional abilities cpr and first aid macro counting corporate wellness assessments ability to motivate others and desire to promote all aspects of health and wellness other skills microsoft word excel powerpoint oracle sales customer service investments organizational skills process improvement enthusiasm and energy and excellent interpersonal skills

engineering intern personal summary age years   permanenet residency of australia and new zealand citizen ​currently living in sydney australia knowledge base cpython r stk catia ansys latex solidworks microsoft office microsoft project academic background high school diploma mathematicsphysicschemistryengineering nortmead high school － city state australia ranked 1st place in unit mathematics physics chemistry and engineering studies ranked 3rd place inextension mathematics and english advanced received 2nd highest atar in school bachelor of science be bachelor of engineering honours aerospace university of new south wales unsw － city state australia maintained distinction wam of infinal years of university obtained high distinction anddistinction results in some of the most advanced 3rd and 4th year subjects inthe engineering faculty such as  dynamics of aerospacevehiclesavionics finite element methods aerodynamics professionalengineering and communication and thesis using matlab programming certifications and credentials scrumfundamentals certified datascience fundamentals certified oraclesql developer advancedsql sql expert under progress experience engineering intern feb to apr company name － city state achievements collaborated with a team of engineers of different fields with the goal of creating technical solutions for product concerns raised by customers and produced test record documentation containing solutions for customers contacted customers directly to verbally convey test result and explain solution procedure along with the written documentation successfully independently scoped business opportunities through technically analysing possible options and presented information to the company director independently and autonomously researched far regulations to successfully create test record sheets containing correct load values and test methodology for structural load testing on seats in aeromedical transport vehicles quickly learned about production article conformity procedures taught by casa regulatory authorities and applied knowledge and techniques to autonomously measure articles with appropriate measuring equipment and tools in strict timeframes reported nonconformities and provided recommendations for modifications directly to the design engineer built tested and verified products through performing functional and qualitative inspections to discover faults and issues in production articles deduced failure modes in items that undergo structural load testing using problem solving skills and analytical skills using finite element ansys software independently created equipment supports that are integrated on safety barriers through analytical and cadassisted design and through construction using mechanical engineering methods tools and equipment desoldered and soldered electronic components onto circuit boards to rapidly create multiple fully functioning led lights used in electronic medical equipment sales representative may to jan company name － city efficiently recorded sales orders and purchase orders of fire and warning systems down lights electrical fittings and cameras displayed excellent customer service skills and interpersonal skills through communicating with australian and international customers over the phone to provide information on products and maintaining regular email and phone contact with customers collaborated with the sales manager to provide updates on progress of accounts prepared and followed up on customer quotes turned leads into appointments provided training for customers to ensure they efficiently clean correctly use and maintain the companys product and applied a regular followup process maximizing every sales enquiry through upselling to new customers and identifying sales opportunities from basic repairs and maintenance to existing customers and ensuring all email and telephone enquiries are answered within minutes displayed ability to focus in high pressure environments from calmly handling customer complaints showed flexibility through collaborating with the administration team at demanding times to complete administrative tasks and update records demonstrated attention to detail through utilizing time management skills from setting goals prioritizing tasks and creating schedules to work to strict deadlines tutor feb to may company name － city state tutored students in oneonone classes and in group classes using effective teaching techniques to help students ranging from year with their difficulties in science mathematics physics chemistry and english provided assistance to students ranging from year in fastpaced homework help classes mechanical design engineer aug to jul company name － city state shared the responsibility of designing a cubesat as the leader of the mechanical design team for entry into the canadian satellite design challenge csdc in solidworks which was structurally tested in ansys and 3d printed upon completion of design communicated with teams of other fields using jira involved in constructing a mars rover for entry into the european rover challenge erc led the mechanical team in designing a gimbal gyroscopic testbed for a reaction wheel system in solidworks that was displayed to future students in the form of a 3d printed model trained new members of the mechanical team on using solidworks and taught thermal electrical and structural concepts memberships bluesat basic low earth orbit unsw experimental satellite group engineers australia achievements sharedthe responsibility of designing a cubesat as the leader of the mechanicaldesign team for entry into the canadian satellite design challenge csdc insolidworks which was structurally tested in ansys and 3d printed uponcompletion of design communicated with teams of other fields using jira involvedin constructing a mars rover for entry into the european rover challenge erc ledthe mechanical team in designing a gimbal gyroscopic testbed for a reactionwheel system in solidworks that was displayed to future students in the form ofa 3d printed modeltrained new members of the mechanicalteam on using solidworks and taught thermal electrical and structural concepts community services social support and youth services volunteer at karabi community development services wentworthville sydney australia october and ongoing achievements displayed passion for social service and support through teaching facilitating and setting up activities and events for the elderly people with disabilities and children provided assistance in administration and creative work in office facilitating and supervising youth in school holiday programs personal interests and hobbies traveling tennis hiking statistics cad 3d drawing aircraft spacecraft astronomy

chef owner executive profile a combination of specialized training and professional experience results in excellent qualifications as an executive chef sous chef and chef highly skilled in a variety of cuisines including italian peruvian mexican and fusion possess outstanding interpersonal communication and training skills excel in creating quality cuisine within budgetary cost controls flexible with the ability to achieve in both firstclass fine dining and high volume operations develop and motive a highly productive team received professional training from five certified master skill highlights small business development leadershipcommunication skills product development business operations organization budgeting expertise negotiations expert employee relations selfmotivated customeroriented fluent in spanishcommunicates effectively event planning listening skills exceptional multitasker hospitality expertise core accomplishments reduced number of guest complaints by percent successfully managed a kitchen staff of employees during high volume dinner services for more than diners each nightexpanded menu items line to includeincreased sales by by rolling out a revamped social media marketing initiative which nearly doubled sales in one year professional experience company name － city state chef owner management of all financial and personnel records recruit interview and train staff while ensuring health and safety standards development of marketing strategy responsible for doubling the sales in one year received over outstanding reviews on yelpcom company name － city state director of culinary arts train and manage kitchen personnel supervisecoordinate all related culinary activities estimate consumption and requisition or purchase food select and develop recipes standardize production recipes to ensure consistent quality establish presentation technique and quality standards plan and price menus ensure proper equipment operationmaintenance and ensure proper safety and sanitation in kitchen oversee special catering events and offer culinary instruction andor demonstrate culinary techniques responsibility for hiring discipline performance reviews and initiating pay increases company name － city state execute sous chef oversaw all aspects relating to culinary operations including kitchen supply and inventory maintaining government regulations and monitoring customer satisfaction menu development as well as food preparation food and nutrition department oversaw all procedures and development with executive chef menus and recipes including special vip events oversees meals at day full service cafeteria and all catering events company name － city state food service director conducted daily preshift and weekly departmental meetings to ensure organizational efficiencyscheduled and directed staff in daily work assignments to maximize productivityefficiently resolved problems or concerns to the satisfaction of all involved partiescontinually monitored facility and took appropriate action to ensure food quality and service standards were consistently met education los angeles culinary instituted － city state usa associate of arts culinary arts courses in hospitality and restaurant management additional information open to negotiation

engineering assistant summary knowledgeable engineering superintendent wellversed in supporting projects and managing related documentation firstrate multitasker problemsolver and organizer with methodical and thorough approach proficient in power points and word documents skills administrative support ap critical thinking doors engineer senior management forms functional leadership machinery navy oil organizational pearl personnel personnel management pick problem solving progress project management proposals quality assurance repairs reporting requirement switches time management troubles technical review blueprint understanding project support document control engineering operational functions sharepoint manufacturing systems integration team management experience to current engineering assistant company name － city state annual salary usd hours per week series pay grade e im currently an engineering professional with years of experience in the department of navy continually providing technical expertise to twelve ships stationed throughout the waterfront i also provide technical expertise to visiting ships i have trained and assisted well over junior and senior enlisted and commissioned officers in problem solving management and equipment repairs throughout the water front i primarily responsible for maintenance and training for the homeported surface ships in joint base pearl harbor hickam jbphh hawaii operational area no ship has ever missed a mission requirement while im serving in this position and preparing the multiple ships for forward deployed fleet operations also providing administrative support to the family members of our sailors that fall under our command i am an electrical superintendent and responsible for operating repairs and performing organizational and intermediate maintenance on electrical components of integrated bridge control systems gas turbine engines main propulsion machinery auxiliary equipments prolusion control systems assigned electrical and electronic circuitry up to the printed circuit and alarm and warning circuitry adjust indicating micro switches determines fuel tank level dispose of hazardous material hazmat document meter readings inspects fluid samples inspect hazmat storage areas maintain air compressors air systems alarm and indicating systems alarm and monitoring systems ams automatic control valves automatic electronic controls auxiliary control console acc bell and data logger blowin doors bus transfer switches cannon plugs console cooling fan components console filters damage control console dcc demister pads detector components electrically operated valves electric plant control console epcc electrical controllers electrical motors electrical relays fuel oil coalesces fuel oil systems halon systems hydraulic systems indicating relays intake louver hatches lever control components light emitting diode led circuits and local operating panel lop maintains gas turbine gt compressor sections engine components fuel system components fuel systems generators generators assembly components inlet and exhaust systems components lube oil systems module components power turbine components and water wash systems operates gas turbine gt engines and generator sets remotely and locally operates lube oil systems jacking gears local operating panels lop lube oil service systems seawater cooling pumps main switchboards waste oil systems and ships control console scc perform gas turbine gt engine components functional checks preoperational and engine support systems alignment checks and generator sets preoperational and support system alignment checks replaces automatic control valves and frequency regulator components and tests electrical transformers equipment vibration sensors and ships service air systems adjusts auxiliary control console acc frequency regulators fuel systems control console fscc and voltage regulators approves repair and quality assurance forms maintains controllable pitch propeller cpp controllable reversible pitch crp systems converter and inverter components electronic enclosures fuel systems control console fscc indicating micro switches prewired board and print circuit board components salinity cells and torsion meters operates and maintains propulsion and auxiliary control console pacc and propulsion control console pcc prepare equipment calibrations schedules and repair quality assurance forms review automated alarm data logs engineering and equipment degradations repair quality assurance forms and shiptoshore maintenance progress reports test and troubleshoot auxiliary control console acc converter and inverter components and indicating micro switches test frequency regulators hydraulic system components and voltage regulators update engineers bell logs reviews engineering and equipment degradations provides technical administration leadership project management and communications to gas turbine systems technicians i support twelve different federal assets throughout the waterfront to effectively manage assets and personnel located throughout the waterfront i used my highly developed critical thinking skills personnel management skills and efficient time management skills i have successfully deployed those skills which has aided in my ability to deliver uninterrupted services from the multiple assets allowing the department of the navy to utilize each asset at their discretion without delay i routinely seek out professional development to continue to hone these skills i am proficient at selecting the appropriate means methods funding source and personnel to maintain all assets and early detection of any and all faults that would delay any mission requirements i can appropriately pick the correct funding vehicle for future maintenance actions which includes major projects modernization projects sustainment projects and recurring maintenance assignments most of my current work assignments are highly time sensitive due to the continuous operational requirements i am fully capable of meeting deadlines working within rigid timeframes gauging progress by using quantifiable measures and milestones fully capable of reporting progress to all senior management i have been tasked with being the subject matter expert when developing modernization projects scope of work i am also the subject matter expert for sustainment projects and have assisted in the development of those requests for proposals to electrical superintendent company name － city state uss john paul jones ddg unit box fpo ap joint base pearl harbor hickam hawaii united states annual salary usd hours per week series pay grade e oversaw master project scheduling as well as plans for specific materials and work assignments required to complete each job performed with efficiency and quality while installing and repairing electrical projects provided empowering leadership to ensure positive production outcomes and consistent team morale checked compliance and quality of all work performed kept team members and worksites in compliance with safety standards developed improved training protocols in alignment with company goals monitored compliance with local and state codes and job specifications to deliver superior quality resolved production challenge including supply shortages and inclement weather delays initiated updated drawing package to increase manufacturing productivity supported advised and mentored all levels of personnel followed electrical code manuals to install and repair electrical systems provided technical supervision and support to instrumentation and electrical ie supervisors instrument and electrical planners and contract personnel took ownership of electrical crew schedule developing short and longterm lookahead schedules to align with execution plans to engineering assistant company name － city state annual salary usd hours per year series pay grade e through e uss port royal cg fpo ap joint base pearl harbor hickam hawaii united states supported advised and mentored all levels of personnel enforced safety regulations and penalized workers for not following work safety agreements reviewed and monitored cost and manhour budget for installation process to develop staff facilities equipment and tool requirement plan functioned as crew leader overseeing work of lowerlevel licensed electricians and trade helpers followed electrical code manuals to install and repair electrical systems obtained proper permits to carry out electrical work on facility and construction projects generated highly productive cycle times for labor equipment and materials identifying and evaluating job cost reduction strategies provided technical supervision and support to instrumentation and electrical ie supervisors instrument and electrical planners and contract personnel took ownership of electrical crew schedule developing short and longterm lookahead schedules to align with execution plans meticulously tested installations to check continuity of circuits and compatibility and safety of components using test equipment such as ohmmeter amp meter voltmeter and oscilloscope delivered positive reinforcement and constructive criticism for employee work efforts investigated accidents and injuries preparing reports on findings coordinated efficient maintenance schedules to keep systems running at peak levels researched and provided timely resolution to service discrepancies eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel established and enforced clear safety policies to protect workers from injury monitored employee work levels and optimized performance with strategic approaches determined schedules sequences and assignments for work activities based on priority quantity of equipment and personnel skill to electrical apprentice company name － city state annual salary usd hours per week series pay grade e through e listened to directives of senior electrical professionals to complete efficient tasks completed semiskilled and skilled work under supervision of fully qualified supervisors maintained organization cleanliness and safety in all work areas gathered required tools and equipment for each task to increase efficiency promoted workplace safety and reported any potential hazards quickly to work center supervisor utilized knowledge and equipment to test wiring and other system parts for electrical flow and function reviewed blueprints and electrical schematics to perform tasks to specifications put in new new electrical components fixtures and motors operated hand and power tools and diagnostic equipment to complete various aspects of jobs inspected existing wiring to identify problems such as short circuits examined and tested electrical systems to locate loose connections or other faults and make proactive repairs followed all relevant electrical and building codes for each job set up equipment and configured settings for optimal performance demonstrated strong foundation of safety knowledge and implemented industry best practices built controllers and panels to complete system installations education and training ged state of ohio － city military training identify basic engineering navy course a engineering common core － city nv basic propulsion equipment navy course a engineering mechanical － city navy course a gas turbine mechanicalelectrical a school navy course a gas turbine mechanical － city nv navy course a navy course a engineering electrical － city a shipbd gage cal navy training history course a navy course a shipbd gage cal － city navy course a shipboard firefighting navy course a shipboard firefighting － city navy course a waste heat boilers navy course a wh bwfw tt cert － city navy course a class facilitator instructional delivery continuum － city navy course g machinery control system navy course g machinery control system － city navy course j marine maintenance and ship repair m system coordinatorinspector － city

professional healthcare representative career focus experienced healthcare representative seeking pharmaceutical sales opportunityan experienced sales representative with a unique compliment of business to business sales experience and customer development with proven ability to drive revenues innovative thinker with excellent communication and interpersonal skills a demonstrated leader with a record of overcoming challenges to positively impact revenues in a competitive marketplace a team player with impeccable individual work ethic committed to success professional experience professional healthcare representative january to current company name － city state utilized understanding of necessary disease states to deliver strong technical and scientific presentations to influence customers the st louis market to increase prescriptions for products such as toviaz viagra chantix spiriva lipitor caduet exubera pristiq and premarin vaginal cream maintained knowledge of current trends in industry including meaningful use aco and pcmhs met established call averages and expectations to achieve sales performance expectations executed targeted territory analysis of highest prescribing physicians to increase nrx and achieve second place finish in little blue pill big green contest established partnershiprelationships with critical customer groups for a current place rank with viagra in maximized resource utilization customer focus and strong technical knowledge to pull through key brand viagra to achieve a exit share in and demonstrated tremendous business acumen leadership and strong technical selling skills as viagra field faculty member in to ensure cluster 1colleagues successful promotion of viagra evaluated participants on sales call evaluations participated in virtual classroom training as a guest trainer to provide leadership and best practices contributed to team success by collaborating with other teams within the region to maximize field time impact and thus lead to a attainment with viagra in executed total office call in limited access offices to meet regional reach and frequency resulting in a finish in recipient of the regional performance discretionary fund that was established to allow state and regional managers to award top performers who have consistently demonstrated their commitment to excellence analyzed data and managed territory to effectively target high prescribing physicians achieving the highest trx volume growth for chantix and toviaz to secure the first place finish in the regional cluster a home run derby contest in winner of the march madness district contest in for outstanding sales performance of lipitor and chantix achieved the greatest trx volume for lipitor and toviaz in the forward motion regional contest time quarterly award winner with sales goals to finish in top of the company in vice president january to january company name － city state core focus was analyzing customer needs to effectively establish and develop customer base leading to an increase in revenues by in in and in marketed courier solutions to the st louis metro area and managed the entire sales cycle including key presentations to senior level management working directly with clients to establish and sustain competitive pricing and closing sales gained invaluable experience developing a small business from conceptlearning to overcome challenges unique to creating market presence with no recognition and quickly developing client trust launched a corporate presence within new sectors and established major clients including ssm cardinal glennon childrens hospital washington university st louis university mccarthy building company and colliers turley martin tucker clayco construction tenure exemplified by the ability to quickly learn and incorporate new concepts and technology based on customer needs managed lowcost marketing campaigns building strong awareness despite limited budget formed a strategic alliance with the st louis minority business council to achieve local awareness and network with hard to see clients researched market trends to assess the need for ecommerce capability and initiated changes to incorporate an online order system creating a competitive advantage reducing operating costs and improving customer service of customers switched to the system within years initiated creative sales strategies to lead to a increase in revenues after years managed daily routes and schedules for a team of delivery drivers conducted various hr functions including interviewing and maintaining appropriate paperwork for independent contractors and employees education master of business administration human resource development and management webster university － city state gpa gpa recipient of the anthony and kim thompson outstanding student award human resource development and management gpa recipient of the anthony and kim thompson outstanding student award bachelor of science psychology communications southwest missouri state university － city state psychology communications skills budget closing competitive concept council client clients customer service delivery drivers ecommerce focus hr leadership marketing market access office network presentations pricing promotion selling sales scientific strategic trainer unique

placement agent dorado beach resort accomplishments gpa ncaa ita varsity scholarathlete award winner yale university varsity tennis team division ncaa recipient of stuart b ludlum award skills licenses proficient in dbc finance municipal bonds argus real estate snl financial bloomberg capital iq thomson one banker factset and all microsoft office products expert in excel finra series license athletics interests marathon running tennis ny yankees ny giants military history politics and traveling professional experience may to current company name － city state organized and structured the platinum banking team of firstbank puerto rico nyse fbp led the development of a private banking group dedicated strictly to act and act tax exemption laws of clients that moved to puerto rico led a team of experienced and motivated private banking professionals dedicated to serving act clients on all suitable financial needs provide a broad range of services including business and individual deposit accounts commercial loans cash management services highyield accounts credit cards mortgages leasing oreos and other resources available at the bank placement agent dorado beach resort january to january company name － city state representative highlights ◦ achieved market share with over clients in less than year aggregate deposits of over mm ◦ achieved highest rank among officers in deposits accounts and cash management sales platinum and business banking ubs financial services incorporated of puerto rico investment banking corporate and public finance group san juan pr associate director director created dynamic financial models including dcf tax credit analysis investment return analysis capitalization ratebased and multiplebased valuations for sellside and buyside advisory transactions analyzed aficas new money and refunding debt as well as equity offerings for issuers including hotel and real estate developments financial institutions general industrials the government of puerto rico and several of its authorities assisted ubs asset managers of pr in the financial analysis for the issuance of structured products and mutual funds executed as lead underwriter advisor or placement agent over bn bn and mm in municipal corporate and mutual fund closedend or openend transactions respectively totaling bn municipal debt ◦ joint lead underwriter pr sales tax financing corporation series 2008a 2009b totaling bn municipal debt ◦ joint bookrunner popular preferred stock series b tender exchange to common totaling bn corporate equity ◦ joint lead underwriter triples gts ipo of mm corporate equity notes totaling mm corporate debt ◦ sole underwriter pr aaa bond fund ii and pr fixed income fund vi ipos totaling mm closedend funds aerostar transition director arranged the transition and closing of the yr private concession of luis muñoz marin international airport in san juan pr to aerostar for mm ubs acted as sole advisor and colead arranger summer analyst analyst january to january company name － city state advised technology media and telecom clients on a wide range of potential transactions including mergers acquisitions private equity investments leveraged buyouts and capital raising created dynamic financial models including standalone financing and operating models leveraged buyouts dcf and multiplebased valuations investment return analysis merger and credit models involved in all aspects of deal generation and implementation including coordination of business development execution of financial and strategic analysis and delivery of solutions in partnership with product groups executed as lead underwriter advisor or placement agent over bn in corporate transactions representative transactions ◦ joint lead arranger to target company general atlantic acquisition of network solutions for mm ma ◦ sole financial advisor to target company comcast acquisition of fandango for mm ma ◦ sole bookrunner churchill ventures chv ipo totaling mm corporate equity ◦ joint lead arranger and joint bookrunner intelsat senior unsecured term loan of bn corporate debt education ba economics and latin american studies yale university new haven － city state us yale university new haven ct ba double major economics and latin american studies gpa ncaa ita varsity scholarathlete award winner english spanish academia del perpetuo socorro high school － city state us academia del perpetuo socorro high school san juan pr languages english spanish native and intermediate brazilian portuguese certifications banker factset and all microsoft office products expert in excel finra series license languages languages english spanish native and intermediate skills clients credit investment banking cash cash management forecasting municipal sales accounts and associate credit analysis financial analysis financial services its management sales market share mutual fund mutual funds real estate award ipo business development corporate transactions ma solutions telecom commercial loans leasing loans middle market closing exchange fixed income sales tax argus excel finance microsoft office ms office series series

graduate research assistant summary dedicated professional with excellent technical analytical and communication skills demonstrated in ten years of experience in the agricultural sector specifically in the research and development division with an extensive knowledge of biological control and identification of insect in the field of entomology highlights background in biological control using member from the coleopteran family of insect area wide surveys and data collection for research team player expert in data analysis data presentation experimental designimplementation accomplishments successfully determine the biology reproduction and the effect of chemicals on the thalassa montezumae a predatory beetle of the new invasive scale insect phalacrococcus howertoni in south florida integrated pest management workshop identification of scales mealybugs and natural enemies identification of mites of economic importance to the caribbean and their natural enemies training seminar on management of protected cultivation insect identification of nematodes for professional consultants green house training course experience company name city state graduate research assistant to assist with various research project in the center of biological control lab developing a potential biological control for croton scales phalacrococcus howertoni maintain culture of croton scales and thalassa montezumae under green house and laboratory conditions company name city state plant protection officer entomology to rear parasitoids wasp anagyrus kamali and release in areas affected by the pink hibiscus mealy bug maconellicoccus hirsutus with success rate and determined parasitism levels at each site record and analyze data maintain cultures of pink hibiscus mealybug and anangyrus kamali at rearing facility develop solutions for pest problems in yam dioscorea spp in jamaica establish and conduct field evaluations with treatments against yam nematodes develop citrus greening management programme in jamaica in collaboration with food and agriculture organization and government of jamaica components assist in the island wide survey for incidence of citrus greening and parasitism levels of tamarixia radiate assist the monitoring programme for the areawide integrated management systems aims for citrus greening in citrus orchards developed management program for the beet army worm spodoptera exigua and monitoring of farms in affected parishes establish maintain beet army worm culture in the laboratory conduct insecticide efficacy trial implement integrated pest management of major pests of crops under protective cultivation in jamaica data generated on temperature humidity and pest status in greenhouse crop company name city state field and lab research assistant to received diagnostic samples from extension officers and farmers prepared samples for diagnostics identification of insect specimen in the plant clinic reared and preserved specimens as necessary established experimental plots visited field for prescribed observations and data collection as was set out in proposals monitored on and off station experimental plots for infestations maintained inventory list materials and lab space worked on all research projects in the unit assisted in crop and plant protection unit integrated pest management systems developing on several crops threshold base pesticides population dynamic study on red palm mites and broad mites education master of science entomology qualifying florida agricultural mechanical university city state united states bachelor of science environmental science knox community college city jamaica associate of science general agriculture college of agriculture science education city jamaica affiliations entomological society of america esa florida entomological society florida agricultural mechanical university esa debate team minorities in agriculture natural resources and related sciences mannrs awards publications reuben capelouto foundation and william lpeters memorial scholarship awardee monsanto student leadership event participant stlouis missouri mentoring at purdue summer scholarship program participant west lafayette indiana esaentomological society of america annual meeting portland oregon developing a biological control measure for the management of an invasive scale insect phalacrococcus howertoni hemipteracoccidae in south florida published abstract esa entomological society of america annual meeting portland oregon what is the single best tool to reduce malaria cases throughout the world published article skills data collection maintain inventory statistical analysis prepare samples microsoft office statistical analysis software sas

social media agent summary college prepared student with over three years of front line customer service experience excellent communication skills with strong work ethic looking for opportunities in corporate america to develop as a career professional where training coaching and mentoring opportunities are available teachable and quick to learn taking on new roles and responsibilities with flexible schedule detail and deadline orientedcritical thinkingsuperior writing skills highlights microsoft office suiteavaya phone systemvery accurate and rapid keyboardersprout social media management experience to current social media agent company name － city state trained and work directly with metropcs hq build social media posts advertising and promotions across social media platforms engage in customer service via facebook facebook latino twitter and instagram monitor online public relations and continuously send in hot topics to create new content online sponsorship coordinator escalate customer concerns directly to metropcs markets nationwide to customer appreciation team agent company name － city state retention department for metro pcs cell phone company inbound and outbound calls answered customer service calls and escalatedsupervisor calls floor walker in a call center environment to assist training agents worked with upper management to ensure appropriate changes were made to improve customer satisfaction made reasonable procedure exceptions to accommodate unusual customer requests to floor associate company name － city state executed store initiative related to sales service and customer experience met and exceed assigned customer experience and reputation and productivity targets resolved or escalated any customer service issues responsible for display maintenance shelf maintenance and store housekeeping to front desk customer service company name － city state facetoface customer service general office duties inbound and outbound calls customer account relations customer enrollments and sales accurately and efficiently completed all sales transactions education richland college winfreee academy charter school berkner high school languages bilingual spoken and written form english and spanish skills advertising avaya call center cashier content customer satisfaction customer service english general office duties microsoft office suite phone system public relations sales social media platforms spanish supervisor phone written

administrative assistant professional summary highly motivated and enthusiastic individual with multiple years experience in both fastpaced office settings and onsite construction settings resourceful professional hardworking team player offering expertise in various fields such as customer service sales clerical support office management data entry project management inventory allocation general construction labor painting residential cleaning general landscaping customer relations communications and technical support selfmotivated work ethic with the ability to perform effectively in independent or team environments responsible punctual and productive professional with high attention to detail and strong organizational skills ability to handle multiple projects simultaneously with a high degree of accuracy as well as anticipate professional needs and proactively identify and resolve problems while boosting operational efficiency attentive and personable worker eager to learn and take on new challenges while maintaining efficient and accurate operations skills spreadsheet management program files maintenance advanced ms office suite knowledge customer client relations multiline telephone systems office team management avimark veterinary software knowledge autocad software knowledge foxitpdf software knowledge sales marketing file conversion sharing expense reporting invoice processing transcription dictation wpm typing speed residential painting preparation heavy equipment operations flooring removal installation data entry telemarketing billing collections cloud database management cash register operations inventory management support contract negotiations project management business correspondence contract preparation recordkeeping purchase order preparation conference planning work history administrative assistant to company name – city state supported efficient zoom conference call meetings by organizing materials documenting discussions and distributing meeting notes developed and updated spreadsheets and databases to track analyze and report on performance sales and project data using ms excel managed company cloud and zoho databases for both international and domestic office locations converting complex data into easytointerpret data sorted and distributed office mail and recorded incoming shipments for corporate records processed invoices and expenses using ms excel and foxitpdf software to facilitate ontime payment developed and updated record filing system on office servers to improve document organization and management performed general office duties including but not limited to handling interoffice and customer emails sending and receiving faxes answering multiline phone system routing calls delivering messages to staff maintaining office petty cash and recording transactions managing payments and orders of all office bills and supplies creating and updating physical records and digital files on office servers maintained staff and customer directories and company policy handbook for human resources department using ms publisher ms word prepared and edited bid requests proposals purchase orders project specs transmittals rfis extra work orders and new work orders for organizational and clerical support using ms office programs composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors successfully orchestrated and coordinated annual nisd conference meetings including such responsibilities as booking conference location and facilities arranging travel and hotel accommodations for all speakers and attendees assisting with development and production of conference agenda schedule presentations itinerary id badges and conference welcome packages for all attendants responded to emails and other correspondence acting as liaison between overseas offices and subcontractors to facilitate communication and enhance business processes downloaded and distributed project and bid project files via ftp sites and box file sharing assisted with prospecting and securing new customers and projects assisted with managing accounts payable and receivable as well as creating detailed expense reports for accounting department cashier to company name – city state processed pos transactions including checks cash ebt cards and credit purchases or refunds received processed and accurately prepared all food orders placed by customers operated cash register for cash check and credit card transactions with over accuracy counted balanced and accurately reported all cash and electronic transactions accounting for errors and resolving discrepancies at beginning and end of each shift replenished sales floor merchandise and organized shelves racks and bins for optimal appearance checked identification for proofofage and refusing alcohol and tobacco sales to underage customers served needs of sometimes more than one dozen customers in busy fastpaced environment promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance checked bills with counterfeit pens and examined coins to spot and refuse foreign currency assisted customers in store and on phone by answering questions and fulfilling requests processed packing slips and evaluated product inventory to check for quality and quantity issues returning unacceptable materials to vendors maintained wellorganized restocking areas removing all empty pallets boxes and debris to avoid blocking aisles or creating safety hazards unloaded arriving stock and prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes such as price or inventory control numbers helped customers locate desired items and transfer oversized items to vehicles performed inventory control such as counting and stocking merchandise behind counter in coolers and on sales floor worked additional shifts and night shifts at multiple store locations to support team members and inventory fulfillment goals maintained clean work environment and kitchen area by sweeping mopping wiping down counters washing used cookware emptying trash receptacles and sweeping parking lot at end of each shift maintained knowledge base of company pricing special promotional discounts products and services used downtimes to prepare ingredients workstations and restock supplies for expected busy periods managergeneral construction laborer to company name – city state worked with contractors and property owners to understand needs and provide excellent service assisted with site inspections and homeowner orientations for new projects as well as evaluation and calculations of project bids assisted with procurement of project materials following contractors specifications and provided punch lists efficiently prepared job sites by removing debris and setting up materials and tools prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles bricks and mortar interpreted job site supervisors orders and technical documentation to complete accurate work used required tools to complete jobs including but not limited to hammers saws drills grinders squares levels screwdrivers and sanders gained knowledge and experience in function and operation of both light and heavy machinery such as but not limited to bobcats air compressors generators floor sanders table saws and jackhammers to safely move debris or materials and efficiently complete projects responsible for prepping sanding priming and painting cabinets molding trim railings doors interior walls and ceilings for each project following requirements and guidelines provided by contractor assisted with installation of new appliances flooring cabinetry hardware faucets and fixtures as instructed by contractor worked with speed and accuracy to consistently meet production standards worked independently in fastpaced environment while meeting productivity and quality expectations worked closely with project supervisor to maintain optimum levels of communication to effectively and efficiently complete projects assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications closely followed instructions from contractors throughout duration of each project maintaining safety and high standards of home remodeling work assisted with company exposure and advertising by creating and maintaining social media accounts along with design and distribution of companys business cards owneroperator to company name – city state founded and managed cleaning business by applying marketing strategies to build company exposure creating company portfolio and building clientele meeting customer needs and expectations by providing exemplary services and offering competitive pricing managed daytoday business operations including finances and budgeting advertising and public relations prospecting for new clients project assessments and bids maintaining supply levels addressing customer questions and needs and project labor and completion boosted company exposure and sales through use of social media platforms and job search engines scheduled appointments and consultations for new and existing clients met with potential customers provided walkthru evaluations and project quotes created and applied contract templates for new project proposals and agreements to cater to each customers individual and unique needs provided additional deep cleaning services such as steam cleaning laundry services and pressure washing as needed upon customers requests maintained up to date records of customer contact information and contracts to improve operations and maintain efficiency implemented strong and timeefficient work ethic providing dependable and reputable services to customers education liberal arts and sciences jefferson state community college city state completed one year of studies maintaining gpa but did not obtain a degree standard diploma general studies springville high school city state

senior director of finance professional summary highperforming senior director of finance with management experience and exceptional people skills versed in strategic planning financial analysis and project management experience senior director of finance may to feb company name － city state manage a team that is responsible for timely and accurate reporting for commercial accounts 5bn and middle market 7bn monthly and quarterly production results including preparing sr leadership for investor days earnings releases and shareholder meetings lead a variety of projects including the coordination and consolidation of the annual plan the annual field compensation process as well as being the finance representative on a longterm strategic operating model project drive cfo and sr leadership directed projects in order to support evolving business needs including the development of an audit estimation process across middle market implemented a new profitability measure which allowed detailed segmentation of the middle market book of business and managed the realignment of the geographical footprint of our business over people across the country to better drive results and synergy across business units utilize exceptional analytical and communication skills across multiple levels of the organization with an ability to understand the details as well as find and summarize key findings director of strategic initiatives jun to may company name － city state developed strategy identified priorities and established business cases across and within the businesses to enable the successful delivery of strategic activities and investments projects included redesigning underwriting documentation across business insurance developing solutions to improve regulatory pricing documentation across business insurance and streamlining the staff and process for global underwriting business worked with leaders to develop solutions to change the business model and the operating model by determining ways to retool realign reorganize or create efficiencies in current activities provided continuous support to senior management on planning execution marketspecific needs and challenges by providing factbased decision support and clear and concise messaging through meetings and presentations process improvement engineer jul to jun company name － city state completed a liquid petroleum gas market study for national programs and identified new states in which they should expand their business equal to an estimated million dollars in premium conducted an account manager jobassessment for northland insurance with the end goal of establishing metrics to measure the performance of account managers on a monthly basis this study included interviewing studying workloads and process time and ultimately working with management to develop performance measure metrics assisted business areas with improving their operational performance by working through the process engineering methodology which consists of project planning core data collection process documentation preliminary data analysis the development of recommendations and final report presentation managed an architects engineers process improvement project focused on finding opportunities to simplify the a es work environment this was accomplished through a division of labor comparison between employees and another business unit an assessment of streamlining opportunities along with an identification of work that can be performed outside the office managed an employee relations process improvement project where i interviewed created process workflow documents and identified over process improvement opportunities that were built into their business plan 1st rotation home office assistant regional financial officer for domestic companies provided financial and strategic planning analytical support to the domestic financial officers in the domestic finance teams for travelers of florida travelers of new jersey and premier visited these field offices at least once a month and acted as the liaison between the domestic companies and the home office education bachelor of science economics and finance may bentley college gpa gpa gpa magna cum laude honors program presidents list deans list finance national honors society economics and finance gpa gpa magna cum laude honors program presidents list deans list finance national honors society mba university of connecticut graduate school gpa gpa gpa skills premier streamline book business plan communication skills concise data analysis data collection decision support delivery designing documentation employee relations senior management finance financial home office insurance investments leadership market meetings messaging access excel office power point presentations pricing process engineering process improvement project planning reporting strategy strategic strategic planning underwriting visio workbench workflow core qualifications excel power point access visio tm1 snl am best

process engineering technician iii accomplishments pharmacy exemptee certificate skill path mountain view ca yellow belt process excellence alza corp redwood city ca fundamentals of pharmaceutical cgmps alza corp mountain view ca hazmat industrial technician certificate alza corp palo alto ca first site supervisor skill path sunnyvale ca supervising for safety alza corp mountain view ca training the trainer alza corp mountain view ca how to be a better communicator skill path sunnyvale ca iso alza corp redwood city ca iso alza corp menlo park ca excelling at managing and supervising skill path san jose ca ert membership alza corp palo alto ca professional experience january to current company name responsible for an engineeringsupervisory position to accomodate technical support in a poltry production industry site management including staffing ordering equipment cost analysis budget estimation stablishment of computer based archive and lean production program process engineering technician iii january to january company name city state engineering technician in the processengineering arm of the oral products rd group at alza corporation handson experience in key pharmaceutical unit operations including milling blending fluid bed granulation aqueous and solventbased coating laser drilling and drying participated in product development activities including scaleup experiments and manufacturing of clinical and registration stability supplies participated in early formulation development studies as well as late stage large scale prevalidation lots participated in manufacturing clinical batches with strict cgmp compliance performed all related tasks including ordering materials settingup equipment preparing and completing documentation and training operators performed in process and other characterization testing with limited data analysis and presentation authored multiple technical protocols and reports completed experimental and clinical batches in the commercial manufacturing facility at vacaville as a part of the satellite rd group assignments involved direct communication and cooperation with quality assurance formulation analytical and pilot plant manufacturing groups process engineer and manufacturing staff january to january company name city state assisted in process development and commercial manufacturing of transdermal products utilized existing and modified equipment in mixing coating laminating and pouching revised manufacturing related documentation such as standard operational procedures sops and work instructions wi production lead process operator june to october supervised manufacturing group and operated various equipment for producing transdermal contraceptive products in compliance with cgmp regulations participated in process development and process excellence projects operated multicoaterdryer lamination machines with various line speed temperature and air flows tasks assigned included general trouble shooting training associates on equipment operation and proper documentation with strict adherence to cgmp compliance managed shift production planning and time management participated in process improvement and waste reduction projects resulting in increasing production up to for each production lot participated in deviation root cause analysis and technical support participated in process qualification pq and process validation pv following the related protocols participated in green belt projects including waste reduction reduction of production lot turnaround time and over time reduction oil and natural gas research institute worked on drilling and production platforms assignments included analyzing sedimentary layers by shallow coring and determination of geological and chemical structure of the layers providing technical reports on laboratory results worked on an exploratory drilling site located in mountainous region of northern anatolia analyzing wastewater and handling hazardous material providing graphs and related charts skills biology budget charts oral costanalysis data analysis documentation equipment operation experiments graphs laser materials natural gas oil pq process development processdevelopment processengineering process improvement product development producing protocols qualityassurance research staffing supervisory technical support technician time management trouble shooting validation waste reduction education and training bachelor of science petrochemical and natural gas engineering istanbul technical university turkey petrochemical and natural gas engineering off shore drilling and production submersible mobil platformsvarious courses in biology and medical science towards a degree in medicine bosforous university city turkey

management consultant summary human capital manager and operations strategist who works with crossfunctional teams to translate organizational values and objectives into actions that drive impacts in local and crosscultural contexts highlights training and development personnel records maintenance new hire orientation exceptional interpersonal skills innovative crosscultural mediation expertise consensus building techniques process improvement strategies multisite operations systems implementation flexible selfmotivated market research and analysis customeroriented strategic thinker schedule management problem resolution deadlineoriented interviewing expertise performance management strategies manager coaching and training event management strategic planning global and strategic sourcproject management leadershipcommunication skills product development business operations organization ing negotiationsprocedure development analytical team building cost reduction and containment staff motivation group behavior and dynamics outreach programming specialist exceptional problem solver articulate and wellspoken time management meticulous attention to detail works well under pressure accomplishments process improvement   oversaw implementation of new phone system which resulted in more costeffective service data organization   improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced microsoft excel functions training   successfully trained staff in all office systems and databases policies and procedures while focusing on minimizing errors and generating superior results project management   initiated project which resulted in positive outcome human resources   spearheaded new program program which increased retention operations management   managed operation handled all functions related to program staff development   launched wellreceived program of professional development courses for all staff mentored and coached employees resulting in a increase in productivity spearheaded an employee engagement program resulting in a decrease in annual employee turnoverstreamlined the branch operations resulting in a reduction in operating budgetboosted customer satisfaction ratings by in under months experience management consultant to company name city state developed growth plans by identifying key clients key targets and priority service linesgenerated business development awareness by implementing indepth sales and marketing training programsidentified key growth opportunities for the business through offered feedback to executivelevel management on the effectiveness of strategies selling programs and initiativesdirected strategic initiatives to achieve organizational objectivedeveloped organizational change management strategies identified process boundaries and determined opportunities to automate processes and functionsboosted company efficiency and customer satisfaction by streamlining processes deemed inefficientconducted activitybased analysis of business processes and made recommendations based on the findingsdocumented process flows and developed requirements for functional improvements and enhancementstracked analyzed and interpreted trends in datadeveloped metrics used to determine inefficiencies and areas for improvementdeveloped organizational change management strategies engagement and operations coordinator to current company name city state directly managed multimillion cooperative budgets supporting global gtm strategyidentified strategic partnerships and gathered market information to gain a competitive advantagegenerated over million per year in revenues resulting from largescale direct marketing campaignmanaged projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlinesidentified bottlenecks and implemented new and improved processes and policiesled crossfunctional teams to analyze and understand the operational impacts and opportunities of technology changesdeveloped metrics used to determine inefficiencies and areas for improvementtracked analyzed and interpreted trends in datadocumented process flows and developed requirements for functional improvements and enhancementsconducted activitybased analysis of business processes and made recommendations based on the findingsboosted company efficiency and customer satisfaction by streamlining processes deemed inefficientelicited stakeholder feedback and input through interviews and surveysdefined the scope and goal of new projects including coordinated all department functions for team of employeesmaintained detailed administrative and procedural processes to improve accuracy and efficiencyaccountable for business area including overall customer satisfactionmanaged team of number of professionalsspearheaded crossfunctional initiative to achieve objectivestrengthened companys business by leading implementation of projectcreated organizational flow charts and career path reports to evaluate employee compensation informationdesigned the employee performance evaluation process and merit programcreated and implemented the exit and interview program processcreated and modified job descriptions within all departmentsworked with seniorlevel management to create fair and consistent hr policies and proceduresmonitored project budgets each monitored project schedules for projects at a timedeveloped and shared best practices across the company including oversaw the development and launch of identified inefficiencies and made recommendations for process improvementsoptimized the overall customer experience through president current company name city state accountable for business area including overall customer satisfactioncaptured market share with new product quickly brought to marketmanaged team of number of professionalsspearheaded crossfunctional initiative to achieve objectivestrengthened companys business by leading implementation of projectbuilt innovative production processes from scratch for a cuttingedge productformulated a comprehensive business plan complete with clear and actionable sales goals and targetshired and trained new employees which increased the size of the staff by tracked and evaluated staff performance and handled all promotions and terminationsanalyzed client requirements created a business plan and drove strategy developmentidentified key growth opportunities for the business through managed the daytoday tactical and longterm strategic activities within the businesspresented company goals and objectives to new principalsestablished knowledgesharing processes for associates throughout the organizationcoached and mentored staff members by offering constructive feedback and taking interest in their longterm career growth resident advisor to company name city state facilitated a weekly discussion group about relationship issues for men and womenpursued ongoing education and training opportunities to further develop professional skillscultivated positive relationships with other mental health professionals programs and associationsplanned and ran an outreach event targeted at communicated with local agencies schools churches courts and employers regarding client involvement and attendance in programs education bachelor of arts psychology biola university city state united states of america minor in international development coursework in business management affiliations gates millennium scholarship alumni network biola provost advisory committee

designer stylist summary highachieving sales associate offering an extensive background in customer service sales client relations and merchandising selfdirected and selfmotivated team player who also works well independently highlights reliable and punctual cash handling accuracy organized time management detailoriented strong communication skills flexible schedule pos systems energetic selfstarter excellent communication skills experience to designer stylist company name － city state cut trimmed and shaped hair or hairpieces based on customers instructions hair type and facial features using clippers scissors trimmers and razors analyzed patrons hair and other physical features to determine and recommend beauty treatment or suggest hair styles scheduled client appointments eyelash extensions utilized bleach dye or tint hair using applicator or brush shampooed rinsed conditioned and dried hair according to state regulations demonstrate and sell hair care products and cosmetics used cash register in charge of daily total sales and answered phone helped customers select products that best fit their personal needs processed an average of transactions each day in a timely manner answered customers questions and addressed problems and complaints in person and via phone opened and closed the store which included counting cash drawers and making bank deposits helped customers select products that best fit their personal needs maintained visually appealing and effective displays for the entire store educated customers on product and service offeringsoffered exceptional customer service to differentiate and promote the company brandconsulted with customers on the latest styles and trendskept the showroom clean and maintained neat orderly product displaysbuilt customer confidence by actively listening to their concerns and giving appropriate feedback to stylist and receptionist company name － city state cut trimmed and shaped hair or hairpieces based on customers instructions hair type and facial features using clippers scissors trimmers and razors analyzed patrons hair and other physical features to determine and recommend beauty treatment or suggest hair styles scheduled client appointments eyelash extensions utilized bleach dye or tint hair using applicator or brush shampooed rinsed conditioned and dried hair according to state regulations demonstrate and sell hair care products and cosmetics used cash register in charge of daily total sales and answered phone computed sales prices total purchases and processed paymentsdescribed merchandise and explain operation of merchandise to customersoperated a cash register to process cash check and credit card transactionsadministered all point of sale opening and closing proceduresexplained information about the quality value and style of products to influence customer buying decisions to stylist company name － city state cut trimmed and shaped hair or hairpieces based on customers instructions hair type and facial features using clippers scissors trimmers and razors analyzed patrons hair and other physical features to determine and recommend beauty treatment or suggest hair styles scheduled client appointments mens haircut utilized bleach dye or tint hair using applicator or brush shampooed rinsed conditioned and dried hair according to state regulations demonstrate and sell hair care products and cosmetics administered all point of sale opening and closing proceduresguided customers in choosing items that reflected personal style and shape to student stylist company name － city state cut trimmed and shaped hair or hairpieces based on customers instructions hair type and facial features using clippers scissors trimmers and razors analyzed patrons hair and other physical features to determine and recommend beauty treatment or suggest hair styles scheduled client appointments utilized bleach dye or tint hair using applicator or brush shampooed rinsed conditioned and dried hair according to state regulations demonstrate and sell hair care products and cosmetics explained information about the quality value and style of products to influence customer buying decisionsguided customers in choosing items that reflected personal style and shape education cosmetology license licensed cosmetologist marinellos school of beauty － city state usa licensed cosmetologist glendale ca state of california barbering and cosmetology kk538342 high school diploma high school eleanor roosevelt high school － city state usa skills profound ability to address customer concerns demonstrating empathy while consistently moving the customer towards commitment proved ability to be persistence overcome obstacles and consistently strives to improve skills and achieve goals uncommon ability to organize and control job responsibilities particularly the accuracy and productivity related to work flow indepth ability to multitask and manage multiple projects in fast paced environment uncommon detail oriented with excellent problem solving and followup skills strong interpersonal skills remarkable ability to achieve results through team leadership excellent time management skill knowing how long a subject will take to be madeup and working quickly and accurately in timepressured conditions cash register pos system answering phone

manager field professional overview service focused and strong knowledge of healthcare management client services healthcare systems management social security dfcs and various other platforms and services core qualifications microsoft office suite excelword and powerpoint knowledgeable in various healthcare information systems to include meditech emr mckessonstars artiva onbase and host licensed navigator affordable care act certified knowledeable in cpt coding knowledgeable in icd education bs sociology june albany state college sociology experience manager field january to january company name － city state responsible for providing high quality client focused service and leadership direction to internal and external operations provided smooth and efficient operations of all facets of the hospitalpatientchange healthcare partnership in accordance with established policy and federalstate rules and regulations supervised employees and provided comprehensive and detailed training needed to complete assignments served as quality assurance specialist to ensure that each application completed was correct completed yearly performance evaluations monitored leave and punctuality for employees met all yearly goals at for district and exceeded in some areas by trustworthy and committed to superior customer service confident in interactions with individuals at all levels assisted with billed accounts and approval rate for revenue healthcare representative january to january company name － city state interviewed clients in a hospital settingor home visits to assist with obtaining maximum coverage for federal ssi ssa disability and state medicaid benefits traveled to several different hospitals throughout district in order to meet client needs acted as an advocate for patients and families in the capacity to federal and state agency worked effectively with all hospital staff to give exemplified customer service adhered to company and legal standards regarding protected health insurancephi personal identifiable informationpii and health insurance portability accountability act hippa maintained and documented status of applications and clients via hospital system and change healthcare met goals as assigned by change healthcare yearly case manager january to january company name － city state under general supervision provided the following determined eligibility and manageed ongoing cases intakes or renewals for eligibility programs processed applications andor reviews using appropriate criteria and policies consistently and according to established guidelines recorded and evaluated personal and financial data obtained from individuals keyed in a high volume of data using standard office hardware and software performed other professional responsibilities as assigned by supervisor exceeded met all performance goals monthly as well as yearly skills agency benefits hardware cpt coding client clients customer service direction financial icd information systems insurance leadership legal meditech excel microsoft office suite office powerpoint word navigator policies quality quality assurance ssi supervisor supervision

director of finance skills leadershipcommunication skills business operations organization budgeting expertise administrative skills account management project management product development client account management selfmotivated customeroriented work history company name company name experience director of finance jan to current company name － city state i am responsible for the direction of the finance division of hsc shared services i currently supervise a team of three supervisors and six accountants unit business manager intermediate oct to feb company name － city state responsible for managing the business operations of the department coordinating the flow of information within the office facility cores and throughout the membership acted as office manager coordinating the work of secretarial and clerical support staff and liaison with other university departments including personnel affirmative action payroll purchasing and physical plant maintained expenditures prepared financial records operating budgets and approved payments i interviewed hired trained and directed clerical support staff i worked directly in the development of grant and contract proposals unit business manager apr to sep company name － city state i processed payroll records maintained employee leave records entered purchase requisitions for equipment and supplies and reallocated procurement card expenditures i arranged travel itineraries for the center director as well as for guest speakers internal and external advisory board members and small grant awardees i prepared reimbursements and honorarium payments agendas and minutes for various center meetings provided tier one computer technology support maintained software and hardware records composed routine correspondence and formatted manuscripts and publications in accordance with the editors preferred style program assistant senior oct to apr company name － city state i assisted the center director by arranging meetings booking travel submitting travel reimbursements coordinating his calendar answering telephone calls composing routine correspondence and formatting manuscripts and publications in accordance with the editors preferred style i provided support to the center by processing hourly payroll records maintaining employee leave records entering purchase requisitions for equipment and supplies reallocating procurement card expenditures openingsorting mail copying materials answeringrouting telephone calls arranging travel itineraries for guest speakers preparing reimbursements and honorarium payments preparing agendas and minutes for various center meetings providing tier one computer technology support maintaining software and hardware records and other duties as required by the staff andor center members service delivery coordinator jan to jan company name － city state i was originally hired in the centralized order entry coe department entering new orders or changes to the existing business customers internetand telephone services i was also responsible for training new employees to that department when the company reorganized the coe department dissolved i transferred to the billing department in the billing department i worked directly with the customers to answer their questions andor to resolve their complaints teacherteachers aid jan to jan company name － city state telephone i taught microsoft office products such as excel word access outlook and windows wilton cake decorating and other adult education classes secretaryowner jan to jan company name － city state i was responsible for receiving and tracking all accounts receivable accounts payable all financial reports and taxes using quick books computer software i was also responsible for contracting for necessary services and repairs customer relations and all managerial paperwork aspects of this business owneroperator jan to jan company name － city state i was responsible for all aspects of the daily operations of this business i set up the computer system and maintained all records on quick books software i was also responsible for ordering maintaining and merchandising inventory deposits customer relations employee scheduling payroll all financial aspects including financial reports and taxes secretarystate network liaison jan to jan company name － city state i was responsible for secretarial duties including docketing court cases filing receiving telephone calls client correspondence and client relations i was appointed liaison for setting up the county wide computers for their new state wide computer system secretary jan to jan company name － city state i was responsible for ordering and maintaining all inventory supply levels tracking employee benefit time scheduling business appointments receiving telephone calls issuing personnel reports and general secretarial duties executive secretary jan to jan company name － city state i was responsible for all billing and tracking of accounts receivable scheduling business appointments setting up and maintaining all office computers all office correspondence designing and implementing all promotional materials microfilming and maintaining organization of all office documents payroll and accounts payable functions education and training basic business courses accounting i ii french i ii college prep english june liberty high school － city state computer technology and accounting september west virginia business college organizational leadership learning leadership organizational development may university of louisville organizational leadership learning leadership organizational development cum laude masters degree higher education administration university of louisville higher education administration skills accounting i accounting accounts payable accounts receivable basic billing budgets business operations clerical hardware copying client client relations customer relations designing direction english filing finance financial financial reports french i inventory director sorting mail managerial managing materials meetings merchandising access excel office microsoft office products outlook windows word office manager order entry payroll personnel procurement promotional materials proposals publications purchase requisitions purchasing quick books receiving repairs routing scheduling secretarial taxes telephone arranging travel

hr managergeneralist summary background of progressively responsible human resources experience in union and nonunion iso and fda regulated manufacturing environments knowledge of state and federal employment laws ability to work effectively with all levels of employees and management maintaining integrity professionalism and confidentiality ability to develop positive working relationships with tpas benefit service providers recruiting firms and vendors proficient in excel word powerpoint experience with ceridian hris paychex and adp payroll systems experience hr managergeneralist to current company name city state responsible for day to day hr functions for leading manufacturer of cryogenic reciprocating and centrifugal pumps and turboexpanders with approximately employees preparation of weekly payroll for submission to corporate payroll department implement successful recruiting efforts to support company growth in engineering and operations departments new hire orientation tracking and monitoring of temporary and contract to hire labor prepare and manage personnel transactions such as new hires terminations etc provide assistance to management in handling employee relations issues conduct wage surveys to determine competitive wage rates for recruiting write and update job descriptions update and maintain org charts monthly management reporting on hr metrics active member of safety committee implementing safety programs and facilitating training wellness program coordinator hr manager to company name city state responsible for all day to day hr functions for medical device manufacturer with approximately employees located at corporate headquarters in lake forest and service employees located in texas administer and manage the medical dental vision k flexible spending life ltd workers compensation and liability insurance plans coordinate renewals and open enrollments reconcile monthly billings gather and prepare information for annual benefit audits administer and manage all personnel transactions such as new hires promotions transfers fmlacfra leaves of absence time off performance reviews counseling coaching disciplinary actions and terminations process and manage byweekly payroll using paychex and adp payroll systems provide guidance and counsel to management in handling all employee relations issues including coaching and investigation communicate policies procedures and benefits to employees in effective and timely manner ensure company is in compliance with all federal and state labor laws chair safety committee implement safety programs and facilitate training develop and implement successful recruiting strategies to ensure optimal staffing to support the business post internet job openings work with recruiting firms conduct interviews and preemployment reference and background checks and employment verifications new hire orientation trackingmonitoring of temporary and contract to hire labor prepare and update policies and procedures necessary for compliance with all current labor law issues including employee forms and the employee handbook and safety manual conduct wage survey to determine competitive wage rates assist managers with preparation and review of annual performance evaluations write and update job descriptions sr hr representative to company name city state responsible for a wide variety of both day to day and projectoriented hr functions for a unionized power supply manufacturing company with an employee population that ranged from to over company experience cycles of tremendous growth and downsizing as well as the transition of all manufacturing operations out of state prepare annual salary proposal and administer the approved plan participate in salary surveys and use results to benchmark companys wages to the industry maintain job descriptions and organizational charts implement salary increases in compliance with approved salary plan and bargaining unit agreement administer employee benefit programs analyze current benefits programs and research and recommend alternativescommunicate program features coordinate open enrollment activity maintain records and billing track benefit costs administer and track cobra process requests for hourly and salaried and salaried retirement plans compute monthly benefit for union hourly retirement plan work with corporate pension office to coordinate benefits for salaried plan coordinate enrollment and participant payment for retiree medical plan prepare annual affirmative action plan and required eeo reports maintain employment job compensation benefit training and attendance records for all employees using ceridian payrollhris system participated in periodic payrollhr conversions develop and prepare monthly and annual manpower benefits turnover salary and other requested reports for management track hourly attendance for compliance to overtime attendance and awards programs implementation of corporate policy and adherence to bargaining unit contract participated in contract negotiations providing assistance to division management corporate hr and labor attorney loa and cobra management administration safety security workers compensation employee relations recruitment facility management education master of science degree industrial psychology continuing education and training on an ongoing basis in employment related subjects osha hour training wellness program coordination phr designation industrial psychology bachelor of arts degree psychology psychology skills adp payroll attorney benefits billing billings ceridian charts coaching competitive contract negotiations counseling employee relations features forms hris hr insurance law management reporting office organizational payroll performance reviews personnel policies power supply proposal recruiting recruitment research safety staffing vision

english language arts teacher summary experienced educator who over the past  years employed a broad range of techniques andteaching strategies to retain student interest differentiate instruction and maximize individuallearning by gaining immediate feedback through data analysis with use of instructional management systems and best practices  accomplishments rated as highly effective in the category of collegiality and professionalism in recognized by the florida department of education as a high impact teacher in received a student growth rating in awarded ocps foundation grant in selected to create mini benchmarks for the county ela department using unify summer chosen as a mentor for other teachers completed ocps clinical educator training assessed as highly effective with selected deliberate practice elements three of four yearsusing marzanos model of instructional methods selected to pilot the viewpath camera technologies and other evaluation tools using insightadvance to improve instructional practices  modeled instruction and hosted campus tours including ocpsleaders future of educational technology tours fetc and broad foundation scholarshipevaluation team   ​ skills proficient in moodle sphere video creation and google classroom implemented google docs and forms used turning point technologies rapid responders earned over hours of continuing education per calendar year familiar with concepts of instructional design trained on edgenuity program ​ familiar with canvas edmoto and blackboard incorporated imovie ibooks garageband ms office proficient utilized safari montage live analyzed data trends from assessments  worked collaboratively as member of professional learning community plc developed assessments to adhere to state testing format functionality and common core standards experience english language arts teacher to current company name city state english language arts teacher to company name city state behavior specialist consultant to company name city state developed individualized behavioral and developmental plans for children with autismspectrum disorders developed behavior modification plans for staff teachers parents andchildren supervised clinical team members with implementation of strategies for behavioralinterventions managed staff during home and school therapy sessions provided professional development supervision for support staff coordinated and collaborated with psychologists school officials insurance providersoccupational and speech therapists social studies teacher to company name city state education med technologies enhanced learning instructional design seton hill university city state bs elementary education west virginia university city state development and extra duties member of building wellness committee chairperson corporate 5k attendee professional learning communities conference plc and member building reading committee read and feed attendee international society for technology in education iste tutor duke tip prep program and fast after school program

finance controller summary established goals and objectives developed policies and procedures recruited and trained staff initiated and enhanced automated systems turned around problem areas ensures compliance with and knowledge of governmental regulations and requirements defined and closely monitored shortand longterm goals and objectives for all departments excels at interacting with broad populations including senior management staff patients and external auditors highly versatile quickly masters new roles responsibilities technologies and environments initiate and spearheaded a special project resulting in measurable revenue growth diffuses difficult situations with tact and ease skills leadershipcommunication skills product development budgeting expertise selfmotivated  project management small business development client account management customeroriented skills account reconciliation accounting administrative budget preparation budget closing commercial lending contract negotiations contracts credit client delivery department of health direction financing financial financial controls financial operation financial statements forecasting funds general ledger grants human resources hr director managing mental health office outlook organizational payroll pc personnel quality quality assurance quality control reporting research supervisor tax planning annual reports yearend education bachelor of science new york institute of technology city state usa mba finance new york institute of technology city state usa experience finance controller to company name city state    managed team professionals � oversees accounting and financial activities  � managed all general ledger activity reporting systems gaap standards�   m onitored timely and accurate monthly quarterly and yearend closing process � prepared company forecasts and budget � coordinated monitored and supported taxation requirements in compliance with and knowledge of governmental regulations and requirements � managed and tracked the revenue of invested assets to ensure compliance with company policies and investment guidelines administrator to company name city state manage the person corporate practice group which specializes in the taxation and tax planning for corporations and sole proprietorships wrote comprehensive practice manual for payroll taxation practice analyzes financial statements of major corporations large domestic and investment companies and brokerdealers to evaluate credit quality for commercial lending decisions prepare credit approval summaries on clients financial position in light of current economic conditions and future business outlook direct and implementation of financial operation budget preparation and administration audit taxation monthly closing of books of record account reconciliation and journal entry adjustments prepares monthly quarterly and annual reports summarizing and forecasting business activities and financial position on income and expenses develops financial statements analyzes business trends and daily operating costs manager of finance to company name city state improved collections through the development of receivables performance measurement system to which project supervisor are held accountable upgraded the accounting department including personnel job descriptions and financial controls to meet the requirements of a growing organization assisted external auditors in performing yearend audits monitored reviewed and evaluated budget projections grants budget vs actual daytoday expenses and provided advice on budgetary opportunities to address anticipated projected shortfalls on an ongoing basis provided quality assurance audits to maintain process quality control plans assisted management in the development of longterm strategies and organizational implementation plans acted as lead on monthly budget projections and related research activities researched developed and implemented budgetary strategies designed to effectively and efficiently accomplish the hospitals mission worked as hospital department liaison between the national institute of health nih new york state office of mental health nysomh new york city department of health and mental hygiene nycdmh and private funded research contracts training grants nih t32 research related specific purpose funds controller to company name city state established line of credit used in financing working capital requirements implemented departmental budget vs  actual reporting system consolidated branch accounting operations resulting in staff reduction improved pcbased general ledger and account payable software to improve reporting submitted monthly financial statements to board of director bod supervised four direct and fifteen indirect reports served as point of contact while managing key relationship with new york city department of health and mental hygiene nycdmh banks hospitals universities and other establishments to support service contract delivery and administration assumed additional responsibilities as needed including oversight of human resources hr front desk administrative staff and it functions presided over facility expansion and acquisition projects with direction of financial and budget forecasting and analysis cost approval contract negotiations and associated functions

sales summary general sales manager offering year background in sales and customer service as well as leading a cohesive team in consistently achieving aggressive sales goals highlights excellent communication skills established track record of exceptional sales results effective retail sales manager exceptional multitasker compelling leadership skills resolutionoriented energetic excellent time management experience april to current company name city state sales successfully assisted clients in choosing floor covering that was consistent with their preferences and budget described use and operation of merchandise to customers ensured that the project vision and design intent were reflected shared product knowledge with customers while making personal recommendations maintained friendly and professional customer interactions opened and closed the store including counting cash opening and closing cash registers and creating staff assignments wrote sales slips and sales contracts january to june company name city state general sales manager identify staff vacancies and recruit interview and select applicants determine staffing requirements and interview hire and train new employees or oversee those personnel processes plan and direct staffing training and performance evaluations to develop and control sales and service programs provide current and prospective employees with information about policies job duties working conditions wages opportunities for promotion and employee benefits plan and conduct new employee orientation to foster positive attitude toward organizational objectives perform difficult staffing duties including dealing with understaffing refereeing disputes firing employees and administering disciplinary procedures analyze training needs to design employee development language training and health and safety programs manage staff preparing work schedules and assigning specific duties serve as a link between management and employees by handling questions interpreting and administering contracts and helping resolve workrelated problems plan organize direct control or coordinate the personnel training or labor relations activities of an organization develop administer and evaluate applicant tests prepare personnel forecast to project employment needs represent organization at personnelrelated hearings and investigations plan and direct activities such as sales promotions coordinating with other department heads as required review operational records and reports to project sales and determine profitability resolve customer complaints regarding sales and service monitor customer preferences to determine focus of sales efforts advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business direct coordinate and review activities in sales and service accounting and recordkeeping and in receiving and shipping operations perform sales floor work such as greeting or assisting customers stocking shelves or taking inventory recommend locations for new facilities or oversee the remodeling or renovating of current facilities plan store layouts or design displays august to october company name city state store manager resolve customer complaints regarding sales and service plan and direct staffing training and performance evaluations to develop and control sales and service programs review operational records and reports to project sales and determine profitability monitor customer preferences to determine focus of sales efforts direct the hiring training or performance evaluations of marketing or sales staff and oversee their daily activities use sales forecasting or strategic planning to ensure the sale and profitability of products lines or services analyzing business developments and monitoring market trends consult with buying personnel to gain advice regarding the types of products or services expected to be in demand select products or accessories to be displayed at trade or special production shows serve as a link between management and employees by handling questions interpreting and administering contracts and helping resolve workrelated problems perform difficult staffing duties including dealing with understaffing refereeing disputes firing employees and administering disciplinary procedures plan and conduct new employee orientation to foster positive attitude toward organizational objectives identify staff vacancies and recruit interview and select applicants plan direct supervise and coordinate work activities of subordinates and staff relating to employment compensation labor relations and employee relations represent organization at personnelrelated hearings and investigations provide current and prospective employees with information about policies job duties working conditions wages opportunities for promotion and employee benefits analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organizations personnel policies and practices prepare and follow budgets for personnel operations prepare personnel forecast to project employment needs develop administer and evaluate applicant tests education louisiana tech university city state bachelor of science psychology skills accounting benefits budgets excellent communication contracts resolve customer complaints employee relations firing hiring inventory labor relations market trends marketing organizational personnel policies problem solver processes promotion receiving safety sales sales forecasting shipping staffing strategic planning time management employee development

consultant career overview a highly motivated technofunctional and business savvy professional desire to obtain a position as it manager it head with strong iso information security knowledge network administration which will best utilize my managerial experience while allowing challenges and growth i am looking for new position that will enhance my skill and give me an ample opportunity for growth over years rich experience and demonstrated expertise in a wide gamut of functions spanning infrastructure management it security technical support and system administration with major telecom organizations presently associate with jaiprakash associates limited jaypee group as consultant central data centre implemented iso standards and compliance a keen planner with abilities in managing it information security networking operations with focus on profitability and achieving companys mission strategic direction adept in planning design installation and configuration of it networks maintenance and troubleshooting network user management on multiple platforms governed by communication protocols comprehensive understanding of networking concepts pertaining to lan wan security it communication wan protocols networking devices administration and maintenance in multiplatform environments adept in analyzing information system needs evaluating enduser requirements custom designing solutions troubleshooting for complex information systems management core competencies it infrastructure development architect and deploy new it solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success maintenance of network security appliances load balancers enterprise servers and operating systems clusters file systems databases and applications and operations address performance bottlenecks and ensuring maximum system uptime manage all the technology related requirements including technical feasibility study budget selection procurement upgradation migration of hardware software database and applications designing the backup strategy for the sites and ensuring scheduledunscheduled backups as per backup plan and restoration details of information security projects done deployment implementation of clustering module of barracuda spam firewall deployment implementation of ssl vpn for corporate communication work experience consultant company name iso27001 information security implementation duration december continuing responsibility as an information security analyst jobs was related to finding gap analysis managing policy procedure os hardening information asset classification managing soa challenging security issues deployment implementation of symantec endpoint management suite deployment implementation of clustering module of juniper firewall deployment implementation of clustering module of radware link proof load balancer networking systems administration architectdesign network security layered for enterprise projects which involve firewall engineeringintrusion detection idsintrusion prevention ips managing barracuda spam firewall mail security solution for corporate user managing blue coat web content filtering proxy for remote site office end user architectdesign managed security service projects conducting internal and external vulnerability assessment conducting gap analysis consistently with respect to security operationrisk involved in technology integrationacquisition between enterprise responsible for group policy deployment for new site responsible for enforcement of application device control leading the team of technical professionals during the development stages imparting training to endusers in the postimplementation phase active directory administration such as health monitoring of directory structure fsmo role ntfrs ad replication dhcp dns edpfacilities management interact with core sites for sourcing of client security products and solutions and for closure of calls all related to information network security which are supported by them maintain an asset database for the company and update at regular intervals track asset movements and ensuring software and hardware assets are within control direct installation of operating systems and application software on windows deployment of servers network console power and monitoring the same information security data centre to asst manager company name to system engineer company name hardware network support vishnuprayag joshimath in uttranchal education and training be jawaharlal institute of technology j i t computer science engg rajiv gandhi proudyogiki vishawavidhalaya bhopal cisco certified network associates ccna microsoft certified it professional mcitp symantec certified specialist scs certified ethical hacker ceh permanent address e shree sharanam apartment unique garden off kanakia road near seveb eleven scholastic mira road dist thane pin interests date of birth 7th december mother name pushpa mahajan skills active directory ad analyst architect ccna cisco certified clustering hardware client database dhcp dns facilities management firewall ids information security iso managing microsoft certified mail office windows enterprise network associates network security network support network networking operating systems proxy servers symantec systems administration unique web content additional information personal detailsdate of birth 7th december mother name pushpa mahajan

sales coordinator summary current ms of data analytics graduate student with exposure to data analysis and modeling skills seeking evolutionary role in analytics that will allow to adapt and change to company and problem solving needs skills excellent quantitative skills advanced ms office suite knowledge strong knowledge of r excel advanced excel modeling excellent research skills business systems analysis knowledge of statistical analysis and superb communication skills algorithm development business domain statistics and interpretation mining predictive analysis and coding visualization and exploration data analyst rstudio tableau data collection machine learning c  report generation education and training master of science data analytics university of houston － city state data analytics bba finance university of houston － city state finance finance experience sales coordinator jul to may company name － city state heavy cold calling to new and existing oil and gas energy and aerospace clientele to increase revenue and market penetration managed a portfolio of accounts that generated of increased proposals in months conducted business to business telephone sales researched sales and contact information for prospects and created reports for business development managers inside sales representative aug to feb company name － city state prioritized daily workflows including all inbound calls quotes and salesrelated inquiries wrote sales contracts for orders obtained and submitted orders for processing achieved of first day quota earning 2nd highest rookie quarter in year company history prioritized daily workflows including all inbound calls quotes and salesrelated inquiries emphasized product features based on analysis of customers needs inside sales representative sep to may company name － city state developed competitive comparison tables of steel grating pricing fees ratings category and product performance to use for account sales calls created sales contacts with on and offpremise accounts built client relationships by acting as the liaison between the drafting and sales teams consulted with clients after sales and contract signings to resolve problems and provide ongoing support recruiter feb to oct company name － city state developed creative recruiting strategies that met small to midsized broker dealer staffing needs managed all aspects of advisor transition cycle from initial set to on boarding served as link between broker dealer and advisor by handling questions interpreting contracts and resolving transition issues membershipsscholarly societies university of houston downtown analytics society skills business systems analysis c cold calling communication skills competitive contracts credit clientele client clients data analyst data collection database drafting features finance financial financial statements interpretation machine learning market excel money ms office suite modeling oil outside sales pricing coding proposals recruiting research sales staffing statistical analysis statistics tableau tables telephone underwriter

specialist for womens childrens apparel summary area merchandising manager with year background in management hiring developing and merchandising highly detailoriented and organized areas of expertise include conflict management employee recruitment staff development training highlights have great leadership skills works well with people team player with excellent leadership skills fast learner driven experience specialist for womens childrens apparel july to current company name － city state provide customer service thru out the store merchandises and fills in store according to corporates standards thru overnights and early shifts promotes promotions and makes sure customers are well aware able to generate sales  help manage store with heavy traffic which volumes of over million a year provide lp awareness with a store carrying popular expensive brand name shoes merchandising executive area executive november to april company name － city state opened staffed teams for new stores in new florida market opened stores from beginning process of nothing being in buildings to setting up entire store in less than two weeks time interviewed hired trained new employees resolved customer complaints regarding sales and service in stores managed staff preparing work schedules and assigning specific duties trained managers in preparing weekly schedules to cover all aspects of store visited stores to make sure they implemented policies goals objectives and procedures trained cashiers authorizers and all managers in cash management duties and running registers cash handling experience from making deposits making drops daily and counting various amounts of money dealt with brinks in making sure pick ups where sent in without any discrepancies placed change orders to be able to have change in the stores maintained database such as balance sheets and deposit slips on daily basis to accurately have accounted monies for each store over saw opening and closing of each store in florida area over saw managers where prioritizing and delegating all assigned goals and task on a daily basis successfully dealt with tasks like transfers and markdowns in each individual store as requested per corporate worked with adp system for scheduling and payroll received shipments into computer based system to put into store inventories and also had to print and place price tag tickets into each box received trained receivers and managers to receive our merchandise resolved any issues with receiving in stores not to affect companys inventory and make necessary adjustments loss prevention identify potential for loss and develop strategies to eliminate it perform loss prevention interviews to investigate internal theft in stores perform loss prevention interviews to provide promotions of various needs in stores trained store associates from sales associates to managers in the stores to prevent loss in stores and to be more aware in lp held store meetings to implement any changes or tasks in company maintain database such as bag check logs found censor counts and censor machine logs to be aware of areas that need to be covered performed cash audits of the store safes and made sure there are no discrepancies worked with adt security alarms when alarms went off set up alarm codes for all managers with keys trained and worked with store security to help elevate lp in the stores merchandisingopened and set ups merchandise for each store worked with various fixtures and display set ups to achieve appeal of stores worked on various size wall standards from sizes of four feet walls section walls to feet walls section walls worked on full body and half body mannequins to display merchandise to create full appeal using accessories jewelry shoes purses and whatever created and completed the outfits to make the most impact to sell created lay out of the stores to have a variety of merchandise out and reach different customers sectioned store from walls to floor set ups to go with each theme within the store worked with managers and store level merchandisers to achieve appealing look of store and to be able to have the store stocked and kept full trained managers and merchandisers in all aspects of merchandising to keep appeal and fullness of the store worked with heavy merchandise amounts ranging from boxes to boxes daily on a monday thru friday work week worked on different departments in the store to keep all departments stocked worked on departments such as accessories lingerie swim wear casual merchandise dressy merchandise active wear and shoes worked in womans clothing store ranging from casual wear business wear dressy wear active wear swim wear and lingerie worked in department breakdowns such as accessories which consist on jewelry sunglasses belts purses wallets make up and various other items worked in shoe departments where areas ranged from shoe rooms to non boxed shoes that had to be placed thru the store helped buyers pick hot items for accessories swim wear and shoes where i was asked to go to the shoe shows in new york to pick out shoes for the florida stores display mannequins with the most trendy looks from head to toe where customers bought the whole package worked in store volumes ranging from to a week experience in fast turn overs in wall and floor set ups due to items selling very quickly and had to be ready to replace merchandise right way prepared floor plans weekly for store was always fresh and full took photographs weekly of wall set ups and displaysinstructed stores on themes used for displaying on mannequins and stores windows have experience and a great eye to know whats in fashion and what sells which is a plus general manager september to november company name － city state oversaw the business which included sales and ordering product placed weekly orders ranging from to in product oversaw the books and accountspayable met with product executives to make sure product was to quality dealt with customer issues and concerns managed route drivers and made sure they serviced their stores weekly and biweekly as needed over saw that sale drivers where continuously opening new accounts oversaw warehouse was stocked and kept organized and maintained took care that orders where shipped out of our chicago warehouse visited plant to make sure product was according to our standards and of great quality oversaw vehicles where up to date with codes and all necessary city requirements dealt with dealerships to renew and buy new vehicles kept database records of sales per week month and year worked with an accountant to put all monies in place education associate of applied science graphic arts robert morris college － city state usa select one languages fluent in english spanish personal information always willing to learn more and welcome opportunity to improve myself energetic and love to work trained in reading behaviors knowing when people are being honest or dishonest fast thinker with great common sense fast paced has a good sense in people and is really good in hiring and developing great people skills accounts payable adp balance sheets cash handling cash management closing resolve customer complaints database direction drivers english fashion fast floor plans inventory leadership skills loss prevention loss prevention meetings merchandising money windows works payroll pick policies quality fast learner receiving retail selling sales scheduling spanish store manager team player

accountant summary capable accountant successful at managing multiple projects and consistently meeting deadlines under pressure extensive knowledge of accounting software and processes i have years of experience as an accountant in industries including public accounting petrochemicalresearch and technology oil and gas services equestrian farms manufacturing and health care highlights accounting monthend financial analysis variance explanations budgeting fixed asset cost reductions outside auditors sap power user internal auditors riyadh core process review team cilean basic trainingwhite belt certificate loss prevention teamauditorfire warden employees club member accomplishments key achievements  protested property taxes and reduced property value by over 2m saving the company more than 200k in annual property taxes and saving the company more than 21k in property tax consulting fees worked on budget committee for budget spearheaded implementation of pb views in the accounting department for all cost centers at sai served as a sap power user in the accounting department served on the core process review team experience company name november to march accountant city state republic services due diligence work on a couple acquisitions balance sheet reconciliations for five divisions various other miscellaneous reconciliations in various systems company name january to may costinventory accountant city state performed various functions in the costinventory accounting department such as monthend close setting up new and updating current sucs warehouse mapping mac mapping cass weekly import open payables account and inventory reconciliations after monthend close process changes in january changing from suc to auc analyzing costs weekly to verify reasonableness consolidation of open payables open p o receipts for costinventory accounting group occasionally help with fixed asset and inventory audits at various locations around the united states additional activities ci white belt loss prevention team fire warden auditor and employees club member company name october to january accountant ii environmental solutions spare parts hubclosed city state performed all accounting functions for supply hub analyze financial reports and records ensure accuracy and report any anomalies review and verify the accuracy of journal entries reconciliation of cyclephysical counts and management reports of the same provide reports for auditors serve as a resource for us districts regarding cycle counts intransit reconciliation and anyall inventory issues processed all payables for purchase orders this was a new facility so i also setup all procedures for the accounting functions additional activities loss prevention team company name march to october fixed asset accountant city state dagen personnel mi swaco appropriation request reconciliations using oracle ceta and sam software packages to reconcile cip accounts in the corporate accounting fixed asset group tracked all capital spending against approved capital requests coordinated fixed asset additions company name august to march accountant city state the mergis group ultraflotestate income tax returns audit schedules including inventory cleanup accounts receivable and accounts payable in their system as well as state sales tax and payroll taxes accountemps wallis state bankfilling in for an employee on medical leave doing monthend reports houston baptist universityreconciling student accounts with scholarship funds processing payables and journal entries company name july to november senior accountant city state prepared financial reports developed budgets and performed variance analysis in accordance with business plan for senior management including teamproject leaders prepared financial reports that included development of monthlyannual financial schedules and budgets including cost center and project specific as well as inceptiontodate oversee general accounting functions including intercompany invoicing to parent and other affiliates ap for technology center account reconciliation and fixed assets responsible for all commercial insurance policies all of sai education ashford university bachelor of arts supply chain management city state usa in progress scott community college associate of arts accounting technology city state usa gpa graduated with honors gpa accounting over credit hours and thirtyfive years of progressive experience skills computer applications   sap financialaccounting module sap fico module sap asset management module pb viewssix sigma lawsoninfopro oracleglopmpayablesfixed assets bpcs cognos upfront cognos powerplay sam ceta mas90best fas ms excel access word powerpoint great plains platinum quickbooks peachtree sbt libra open systems various others

accountant summary creative active with a prove ability to manage multiple tasks seeking a position whereby my personal technical skills can be applied developed the ability to screen candidates to ensure of the qualifications the ability of negotiating salaries and preparing job offers conducting appropriate investigation such as calling references and performing a background check conducting orientation sessions with new employees set kpis and job description for each position ability to manage employers benefits programs manage all types of leaves like annual sick maternity or casual leaves using very advanced systematic methods with full analysis preparing and performing the induction training to new employers the ability of preparing periodic quizzes which used to evaluate product knowledge communicating job vacancies and preparing required assessment set performances drivers to be allied with organization goals excellent understanding applying for company objectives strategy organization culture excellent skills in conflict resolving excellent ability to identify personal differences build tailored development plan excellent ability to train and guide groups of different backgrounds adapt different cultures excellent ability to identify relationship between different unrelated aspects excellent ability to identify potentials design conduct development plan excellent ability to lead low performers into the track excellent ability to rewrite the rules reach exceptional decisions ability to set develop business quality bench marks excellent awareness applying for customers handling techniques ability to assess trade zone potentiality set proper sales tactics excellent ability to identify products services advantages train the team by the bestselling techniques excellent ability to identify risk eliminate process gaps that may cause fraud cases auditory understanding for vodafone application excellent listening skills excellent reporting skills excellent presentation skills goal oriented excellent communication skills vocal mailing highlights master of international business administration miba ongoing eslsca microsoft office word excel access power point outlook microsoft visual studio visual basic visual basic net build design web pages and desktop applications department hr experience accountant november to june company name liaising and networking with a range of stakeholders including customers colleagues suppliers and partner organizations communicating with target audiences and managing customer relationships sourcing advertising opportunities and placing adverts in the press local regional national and specialist publications or on the radio depending on the organization and the campaign managing the production of marketing materials including leaflets posters flyers newsletters enewsletters and dvds ability to classify customers based on geographic and cluster basis writing and proofreading copy the ability to implement the forecasting based on the newest theories liaising with designers and printers organizing photo shoots arranging for the effective distribution of marketing materials maintaining and updating customer databases organizing and attending events such as conferences seminars receptions and exhibitions sourcing and securing sponsorship conducting market research such as customer questionnaires and focus groups contributing to and developing marketing plans and strategies managing budgets evaluating marketing campaigns monitoring competitor activity supporting the marketing manager and other colleagues customer service representative june to november company name retail supervisor december to september back office trainer for new hiring retailers till nov operation support to analysis retail stores figures set action plans for improvement tracking warehouse stock training development dep set evaluation system train new hiring staff on company policy persuaders product knowledge applications and handling customers join vodafone retail academy team as certified trainer cascade retail academy training material how to achieve sales target how to handle angry customers how to inspire your team how to motivate low performance people how to prepare sufficient forecasting how to use mindset positively assistant store manager prepare monthly and annually reports finding new and professional ideas to achieve sales target motivate staff members inspiring and supporting them to achieve their kpis set required action plans to determined improvement areas and evaluating progress compare store kpis sales target achievement customer experience score nps mystery shopper score number of people achievement number of complaints education middle east language school mes faculty of commerce alexandria university accounting dept master of international business administration vodafone retail academy miba eslsca oxford business school gpa years at first egypt vodafone partner years at first egypt vodafone partner certifications courses certifications strategic human resource management hrm oxford business schoolmicrosoft certified professional mcp microsoftvodafone best retailer vodafone personal information possessing solid knowledge of business finance training and development backed up with superior communication computer presentation skills have intensive experience in handling customer needs complaints keen to work bothdate of birth sep marital status marriedmilitary status exempted skills visual basic net accounting photo advertising arabic budgets business administration conferences databases english exhibitions fast focus forecasting french hiring human resource hr international business managing marketing plans market research marketing marketing materials mba access back office microsoft certified professional mcp excel microsoft office outlook power point word networking newsletters organizing posters press printers progress proofreading publications radio retail sales seminars strategic trainer typing visual basic microsoft visual studio web pages written additional information personal information personal information possessing solid knowledge of business finance training and development backed up with superior communication computer presentation skills have intensive experience in handling customer needs complaints keen to work both date of birth sep marital status married military status exempted

hr executive professional summary forwardthinking hr generalist highly effective at adapting to evolving market plans and the needs associated with company expansion skills new employee orientations compensation and benefits termination procedures indepth knowledge of hr compliance project management ms office proficient knowledgeable in all hr systems team building employee recruitment interpersonal skills good communication skill fast learner flexibility work history to hr executive company name – city state developed company personnel policies standard operating procedures and employee handbooks developed and facilitated all newhire orientations conducted employment verifications and investigations built a comprehensive employee recruiting strategy developed and enforced company policy and procedures relating to all phases of human resources activity managed all aspects of leave administration including employee notifications and vendor management disability programs and health benefits established and monitored employee pay scales conducted job analysis and job evaluations resulting in quality job specifications developed innovative newemployee orientation programs including safety training updated key human resource metrics including turnover and terminations using reporting tools on the hrms database shadowed employees to determine an accurate description of the duties and skills required for each position education mba human resource crescent business school city state emphasis in human resources minor in systems in a study of professional in human resources certificate phr organizational training and development seminar gpa high school computer science lady sivaswami girls higher secondary school city state  gpa be computer science engineering lord venkateshwaraa engineering college city state accomplishments organization design development project management compensation management international human resource management managerial behavior effectiveness system analysis design industrial project ashok leyland indian automobile manufacturing company mar apr months developed a hr metrics including a drill to detail option allowing users to see the people behind the numbers integrated trends requiring intervention and facilitated for internal benchmarking incorporated the aspects of training development reward system benefits motivation corporate social responsibility safety for developing the balance score card the metric and scorecard was put into use in the ennore plant since may the same was highly appreciated by the plants core team ashok leyland indian automobile manufacturing company feb mar month completed a project on organizational climate in ashok leylands corporate office guindy prepared conducted a survey with the corporate office employees on the environment management effectiveness involvement rewards and recognition commitment aspects proposed solutions for the aspects where we were lacking behind than the internal benchmarked value experience year months drkamakshi memorial hospital pvt ltd nov sep working in the core quality team to obtain national accreditation board for hospitals healthcare providers nabh certification revamping the organizational structure redesigning effective on boarding processes and tools to facilitate the integration of new employees core team member facilitating the feasibility study of an integrated payroll packageepfesi and all statutory compliances for the hospital employees acting as a training coordinator cum trainer maintaining leave records database all employees credentialspersonal records training tracker and training calendar etc preparation of sops hr manuals join score cardsproposing salary incrementspreparation of salary statement arranging and conducting interviews initial screening the candidates preparing and issuing of hr offer lettersappointment letters preparing conducting induction programme of new onboarding employees proper training upgradation programme for the employees evaluating the effective of training programmes preparation of kpikras for all the designation attend to employees grievances complaints provide guidance if necessary internship sap implementation for export department studied the logistics business process in exports business of ashok leyland as core team member prepared the order to cash and make to deliver asis process for sap implementation search engines web crawling completed a project in web crawling for faster indexing for enhancing the speed of search engines extra curricular activities completed certified associate in project management capm certification course from project management institutepmi attended therapeutic communication training conducted a nationallevel workshop on work life balance to staff and nonteaching staff of crescent business school presented a working paper on industrial relations in coca cola in vels university attended a conference on entrepreneurship management in isbr business school as an active member of hrd club was responsible for arranging quarterly conferences alumni meetings won the college level event in tennikoit and acted as a captain of the team skills c c english hindi java languages microsoft office sql visual basic

thermal engineering intern summary graduating phd candidate with a research focus on developing largescale computational models using statistics and machine learning approach interested in a career as a computational scientist or quantitative software developer accomplishments fem analysis of d aluminum bar with sinusoidal body force conducted meshing and force analysis on matlab correlated the results with abaqus fem heat transfer analysis of d plate with hole with thermal load and boundary conditions conducted meshing and force analysis on matlab correlated the results with abaqus finite element analysis of 2d beam with central hole conducted meshing and force analysis on matlab correlated the results with abaqus on the anthropomorphic control of redundant robot arms focused on the design and control of robotic devices that will help and collaborate with humans in everyday life defined anthropomorphism in robot motion and controlling a robot in an anthropomorphic way design and development of a twowheeled autonomous parallel parking robot designed a twowheeled robot that is coded to run autonomously with the ability to parallel park using solidworks the ir sensor and mcu were used to simulate the eyes and the brain of the driver tested in a simple built course to simulate a scenario in which there is an open space for the robot to park inside reusable delta ii launch vehicle conducted design feasibility and alternatives analysis of a completely reusable deltaii rocket analyzed a variety of different reentry technologies and engines to accomplish this task the business sense of the final designs was analyzed along with the nearterm feasibility senior design project high speed human powered vehicle designed a high performance human powered vehicle using solidworks provided the framework technology to help increase the effectiveness of the common bicycle to the point of being more competitive with other forms of ground transportation metalworking practice learned the operation of various types of manufacturing machines including computer numerical control cnc lathe milling machine drilling machine grinding machine programmed the cnc machine using g code to machine and fabricate some mechanical parts experienced welding casting forging heat treatment and automotive engine disassembly electrical engineering practice learned soldering electronic components on circuit boards made a radio and a speaker publications wang y artemiadis p closedform inverse kinematic solution for anthropomorphic motion in redundant robot arms advances in robotics automation wang ymignolet m reduced order modeling for the dynamic response prediction and design of a part of a complex structure imacxxxiv conference exposition on structural dynamics experience to current company name city state research and development of linear and nonlinear models for hypersonic vehicles that takes into account full aerostructuralthermal couplings and predicts fatigue lifedamage health monitoring for specific mission profiles thermal engineering intern to company name city handson training at largescale industrial plants learned about designing and manufacturing of large power generating equipment including axial compressor energy recovery turboexpander centrifugal compressor centrifugal blower large fan steam turbine etc studied management mode of enterprise production and marketing process afrluniversity collaborative center in structure sciences cooperated with the air force center focusing on the development of affordable and reusable hypersonic vehicles varied research tasks throughout including developing methodologies to efficiently predict dy namic response of a representative panel with nonlinear geometric deformations modifying structural and thermal models to reflect i the multidisciplinary interactions ii the evolution of material properties iii the occurrence and evolution of material nonlinearity researcher to city state worked alongside asu faculty in the research and design of assistive robotic devices which needed efficient control strategies varied research tasks throughout including fabricating an infrared position sensor suit machining mounting plates for a position sensor camera and matlab utilization for data and signal processing teachers assistant company name city state assisted instructor in running experimentation laboratory for internal combustion engine ice course oversaw over students and compiled each lab document along with lesson planning and teaching hands on experience with assembling disassembling and testing ices education doctor of philosophy mechanical engineering dec arizona state university city state gpa gpa mechanical engineering gpa master of science mechanical engineering december arizona state university city state gpa gpa mechanical engineering gpa skills air force ansys approach c cad decisionmaking designing experimentation experiments features fortran instructor lesson planning machining marketing materials matlab mechanical design microsoft office modeling nastran enterprise os optimization patran camera physics predict process control research research and design robotic solidworks statistical process control teaching

brand manager summary brand manager with a strong merchandising background experience in business development sales and marketing understands and excels at analytical and creative thinking highlights excellent time management skills strong communicator entrepreneurial thinker  selfmotivated goaloriented experience to current brand manager company name leads in the analysis and development of merchandising strategies across all categories with a focus on sales gross margin conversion customer retention and acquisition develops and manages relationships with top level accounts while establishing new and cultivating existing business accounts partners with merchandise planning on all forecast changes and margin challenges to achieve financial targets collaborates with ecommerce and marketing teams to ensure that onsite and email promotions reflect merchandising and brand strategies secures and builds strategic brand partnerships to associate omni buyer mens nautica sportswear company name city state developed annual financial plans at the classification and vendor level strategized custom assortments to meet sales and margin plan identified product and trend opportunities within classifications strategized key items and promotions negotiated product availability distribution and pricing to maximize profits and margin to assistant buyer mens dress casual pants company name city state assisted buyer in monthly forecasting at vendor and department level tracked and managed receipt flow process communicated with vendor partners for newness and timely deliveries planned and coordinated weekly marketing events for all categories to assistant planner womens shoes company name city state determined and executed replenishment allocation strategies to maintain healthy stock levels for over individual stores worked with vendors on securing additional inventory to drive sales education bachelor of arts strategic communications elon university city state skills microsoft excel microsoft powerpoint microsoft word

senior accountant summary capable accountant successful at managing multiple projects and consistently meeting deadlines under pressure extensive knowledge of accounting software and processes insightful and selfdirected with seven years of experience delivering quality employed critical thinking skills to examine issues and develop best practice solutions currently working towards becoming a cpa experience senior accountant september to current company name － city state founded in panda power funds is a private equityfirm headquartered in dallas texas which has the ability to develop acquireconstruct finance and operate largescale natural gasfueled power generationfacilities ppf raised a billion fund and operates  power plants throughout the united states  ​ prepared financial statements for different projects on monthly quarterly basis prepared journal entries account analyses reconciliations and internal reporting in a four day financial close reconciled subledger to general ledger account balances assisting with budget preparation and preparing the monthly budgetforecast variance analysis to the pl maintained and reconciled fixed assets schedules assisted in writing accounting policies for the key accountingprocesses assisted in implementing epicor fixed assets module to replaceexcel depreciation schedules directly responsible for coordinating and managing payroll for over employees on biweekly basis including resolving problems and issues with the payroll manager adp project accountant april to september company name － city state prepare monthly draw report for various projects brandywine liberty and patriot monthly preparation of budget forecasting provide support to project management monthly variance analysis for budget forecast prepare journal entries related to prepaid expenses adjustments accruals and intercompany transactions responsible for booking and reconciling the inventory supplies payroll and cash reconciliation align with corporate and operational initiatives with supporting financial and accounting documentation prepare and reconcile monthly financial statements on timely basis responsible for all projects accounts payable process resolve vendor request on any discrepancy matters assist in month end closing and year end close process adp payroll for temple and sherman om backup payroll specialist for pgs staff accountant september to march company name － city state maintained full accounting records for a multiple range of clients in the service wholesale and retail industries computed taxes owed and prepared tax returns ensuring compliance with payment reporting and other tax requirements responsible for preparing monthly financial statements for up to corporations handled responsibilities of analyzing month end financial reports and performed account reconciliations comprehensive knowledge of general ledger assisted in preparing irs forms and 1120s entered invoices and managed accounts payable ensuring the accuracy of financial statements performed the tasks of posting checks tracking general ledger accounts and posting journal entries prepared closing journal entries at yearend ensured filing and compliance with sales and franchise tax deadlines for over clients analyzed prepared and input payroll data ensured compliance with all applicable state and federal wage and hour laws prepared weekly monthly and quarterly payroll reports including twc ww resolved issues for clients on daily basis established relationships with client personnel at different levels administered online banking functions trained new staff on various different functions education and training master of science accounting and information management university of texas at dallas naveen jindal school of management accounting and information management gpa magna cum laude graduate bachelor of science accounting and information management accounting and information management gpa magna cum laude graduate skills account reconciliations accounting software accounts payable bank reconciliations filing financial reports financial statement preparation financial statements forecasting general ledger general ledger accounts general ledger accounting month end closing quick books sales tax returns monthly variance analysis activities and honors the professional program in accounting ymca beta alpha psi alpha kappa psi mu rho chapter additional information

activity specialist summary highly knowledgeable creative and resourceful educator with experience in developing students interest in and appreciating music through teaching theory history and practical skills education professional driven to create an environment that promotes handson learning for children at all stages of the learning processi have over years of vocal training and years teaching experience i have a deep concentrate in music education special educationeducator talented at making special needs children feel valued and accepted encourages each child to reach their full potential and vocal instruction friendly and energetic with years in substitute teaching in a public classroom environment motivated to help students learn and be happy healthy and wellbehavededucator versed in collaborating with teachers and parents to best meet each individuals unique needs attentive to the physical emotional intellectual and social needs of each studenti perform extraordinarily well with others and as a team leaderi am assertive and i strive to do the best job possiblemotivated teacher with extensive knowledge of the education system and educational testing standards exceptional communicator with advanced problemsolving skills highlights microsoft word photoshop filemaker html and ms office proficient substitute teaching certificate years as summer camp counselor fast learner scheduling proficiency basic clerical knowledge indepth knowledge of autism competent in smartboard technology mother of two children first aid and cpr certified vocal instructor strong communicator classroom management accomplishments founded the desi arnaz performing arts department at is and led it for years worked with over special education students grades for years material development   created an arts curriculum targeting diverse learners to create an engaging educational experience process improvement developed a level work or theory for students that resulted in numerous admission to performing arts schools in the new york city department of education lesson planning introduced new learning methods to ensure total comprehension for all students employed special educational strategies and techniques during instruction to improve the development of sensoryperceptualmotor skills language cognition and memory goal setting established clear objectives for all lessonsprojects and communicated with students achieving a total understanding of grading rubric and overall class expectations community service served as faculty sports and arts foundation representative spreading global awareness and introducing world issues such as global warming and recycling to students studentcentered curriculum planning developed midsemester evaluation for students to give feedback about current curriculum and suggest alternative course materials and subjects for remainder of year parent communication regularly met with parents to discuss student issues and course weakness areas experience activity specialist june to august company name － city state counselor age supervision of children and tutor in music and recreational activities routinely met with students parents regarding inclass issues and learning interruptions to discuss solutions performed student background reviews to develop tailored lessons based on student needs created and enforced childbased handson curriculum to promote student interest and receptive learning earned positive verbalwritten feedback from parents regarding classroom instruction and student learning success developed interesting course plans to meet academic intellectual and social needs of students lead teacher chorus january to september company name － city state set up and conducted school choir in numerous productions of vocal music provided aural training through the performance of music talks discussion use of audiovisual equipment practical vocal music and written assignments trained students for vocal performances in school and abroad at the colonial theatre in pittsfield massachusetts for two consecutive years in a row teen action service learning program activity specialist lead teacher january to september company name － city state created a learning environment for students by stimulating purposeful assignments conducive to their immediate environments guided students to create food drives recycling campaigns and help provide aid to countries in need sales associate september to september company name － city state retail services in shoe dept participated in daily operational functions of the store delivered superior quality service while adhering to corporate regulatory and audit guidelines provided timely and efficient completion of client transactions while maintaining accurate customer service and thorough handling of all sales assigned board of education schools served is principal shango blake is classroom teacher january to june company name － city state my primary responsibilities were to facilitate classroom training to both english and bilingual students in vocal music music history and school productions i headed the performing arts department in the design development costuming and maintenance of art materials as well as set design by evaluating the effectiveness of the performing arts through instrumentalvocal music dance drama art and technology i cofacilitated weekly meetings and helped make changes necessary to improve effectiveness of student growth education bachelor of arts professional music berklee college of music boston mass － city state minor in music education coursework in music education berklee college of music deans list received numerous letters of recommendation and appreciation from faculty and staff art and music bayside high school art and music education previously attended berklee college of music bayside high school gained music diploma for voice and music theory member of bayside high school choral club vocal academic achievement award interests fitness kickboxing marathons skills photoshop set and design peer counseling customer service html microsoft word retailsales supervision dramatic theater

ownerpresident professional profile a seasoned marketing professional who delivers results in alignment with strategic business plans by developing and executing marketing campaigns as well as managing external agencies qualifications strategic marketing planning results measurement strategic development experiential customer events plan execution nascar sponsorship video production execution of webinars product positioning brand developmentintegrated marketing communications account relations tactical planning relevant experience oversaw campaign that exceeded annual goals and increased brand relevance with consumers experience ownerpresident january to current company name freelance communications and digital content creation for corporate and independent businesses development and production of video content for internet and social media strategic marketing manager january to january formulated directed and coordinated marketing activities to promote products and services maximized marketing budget and coordinated media buys provided oversight of pr and trade show activity created strategies to stretch marketing and promotional budgets while improving brand impact in the marketplace adjusted marketing mix and implemented an improved integrated strategy took ownership of and executed an experiential nascar marketing program that raised awareness for one of our brands and increased pullthrough rate for the product resulting in a increase in production volume and sales and million of total branded tv exposure as estimated by joyce julius this program also resulted in strengthening a relationship with a major customer reduced shipping and setup costs for trade show properties by per event by refreshing tradeshow properties and displays developed impactful displays designed and engineered to be lighter and easier to transport to shows cost savings of over the entire trade show season developed and refined an ipad app designed and implemented to standardize sales materials and presentations this provided customer facing brand consistency and product specification accuracy it improved the process of creating sales presentations and eliminated redundancy making sales staff more efficient and productive product marketing and brand manager january to january managed and coordinated marketing and branding activities created communications materials created an engine brand for the commercial vehicle market developed strategy positioning naming and graphic elements along with brand standards and guidelines this allowed the company to focus marketing and advertising efforts to meet brand objectives as well as optimizing budgets produced an award winning documentary video from conception to completion to depict the companys year history finished product was an integral part of an internal and external communications campaign to illustrate product evolution leading up to a new product launch the project required extensive historic research and fact checking handson production saved in cost developed and executed an integrated brand launch in partnership with a country music association event in nashville combined an onsite product experience with a premium distribution and interactive web site billboard magazine recognized the sponsorship for extraordinary innovation developed and implemented a pr and communications campaign that increased consumer interaction and loyalty to a company brand and integrated customer events with website interaction project was completed on time and on budget managed internal corporate events that included planning logistics and vendor management for board of directors meetings wall street analyst gatherings and annual dealer meetings this reduced production costs resulting in million annual savings executive producer january to january company name － city state manufacturer marketer and distributor of trucks and engines fortune company education ba communications benedictine university － city state communications magna cum laude accredited certificate computer graphic design international academy of design and technology chicago il affiliations member american marketing association skills advertising analyst agency brand development branding budgets budget content content creation equity focus freelance graphic design graphic innovation logistics managing marketing market marketing communications materials meetings positioning presentations pr research sales shipping specification strategy strategic development strategic marketing tv vendor management video video production web site website additional information awards chicago bma tower award websites over maxxforcecom chicago chapter business marketing association tower award logo design maxxforce diesel power logo pcc silver trumpet marketing communications ford power stroke diesel crew club program the pcc goldensilver trumpet award recognizes distinguished achievement for excellence in planning creativity and execution in public relations and related communications publicity club of chicago golden trumpet marketing communications navistar the dieselization of america public relations campaign

business development manager sales account professional highly experienced senior account manager focused on maximizing sales and expanding network connections by directing every account systematically and logically will take ownership as a vital role while fulfilling the companys mission and exceeding the organizations long term objectives signature strengths business to business business to customer contract negotiation calm under pressure account management total quality management pl management business development career accomplishments business development manager to current company name city state acquired and established successful business development operations and high impact initiatives throughout the dallas market collaborate through consultations with decision makers to meet their specific needs for new and repeat business created successful business and marketing plans long term strategies year year and year recruited and managed contract labor day workers and w2 employees in a high turnover business delivered results   recognized as top sales generator increasing sales level by in alone developed departments first incentive performance plan which motivated staff and resulted in average sales increase annually managed a portfolio of simultaneous accounts which generated thousand in revenue grew client base from accounts to over accounts in years senior student loan consultant to company name city state drive sales as in a leadership position negotiated details loan forgiveness programs to clients based on their needs and interests resulting in cost effective payments and forgiveness of student loans ranging from trained new sales staff on policies and procedures supervised account executives and served as senior closer consistently met and exceeded company expectations for productivity and client retention delivered results   consistently ranked in top of sales representatives out of representatives in the company successfully acquired a portfolio of over clients which generated thousand in revenue per year guided more than million dollars in forgiveness for clients in my portfolio established new accounts in first month new sales representative record territory sales manager to company name city state created strategies to expand client base with homeowners businesses and grow existing customer sales through referrals monitored market conditions product innovations and competitor activity and adjusted account sales approach to address latest market developments attended trade shows sales conferences networking opportunities to create successful ongoing business relationships delivered results   managed organizations third largest region and performed full sales cycle duties increasing annual sales by established more than new accounts earning a combined revenue of short of 1m route sales associate to company name city state negotiated new promotions with fortune companies including walmart sams club target and kroger collaborated with other account managers to prepare and deliver performance updates and quarterly business projections and reviews responsible for ensuring the delivery of products to stores within market ensuring product availability at all points of purchase delivered results   managed a portfolio of large format accounts which generated over million in revenue per year ranked in top of sales representatives out of representatives in the north dallas region identified by frito lay board of directors for sales and presentation performance in highest profile stores in nation highest producing sales route in north dallas market in skill trainer to company name city state managed a comprehensive workload with responsibility for a diverse range of functions serving as host prep cook short order cook and cook as required by management implemented higher standards of quality service for restaurant serving staff achieving high levels of guest satisfaction and increased customer retention levels delivered comprehensive training to new night shift servers and provided guidance and support to servers on daily basis production manager to company name city state responsible for a vast range of operating functions including management of not for profit commercialspublic service announcements served as director and producer for all university football and basketball games ensuring the highest levels of quality commentary hosted radio and talk shows playing diverse musical styles including jazz hip hop rb blues and gospel performed several public service events to uplift the local community such as toy drives promotions for local businesses and university rallies shift manager to company name city state promoted to manager within one year based on an exemplary work ethic and demonstrated commitment to company goals and objectives efficiently resolved customer problems or concerns to the satisfaction of all involved parties identified measures to reduce labor cost by education bachelor of science business management grambling state university city state football team united states racquetball association skills qualifications

consultant summary an accomplished and resultsdriven marketing and sales manager and professional with extensive experience in new business development branding customer relations account and people management training and development and new emerging and traditional media leverages practical experience with strong communication skills working well with all levels of an organization possesses a proven track record of turning underperforming business units into profit centers a creative thinker and reliable producer who drives strategic initiatives from conceptualization through implementation highlights business turnarounds b2b and b2c expertise consistently executes against objectives account management supervisory management excellent presentation skills project management analytical to ensure successful strategy social media nimble highly creative and visionary capabilities experience consultant to current company name city state founded company and earned profits quickly through coldcalling client following bringing new ideas and new and emerging media into the mix eg social media online marketing campaigns handled coordination daytoday company operations people management training strategic planning marketing strategy development local regional and major account management development and implementation of specialized marketing programs and strategies budgeting vendor procurement and client relations stayed abreast of marketing and advertising trends negotiated media buying by saving clients money eg saved one client over and maximized clients financial investment developed and implemented strong online strategies including social media mixed with traditional media for clients marketing efforts earned client loyalty and increased revenues by created awardwinning websites commercials print designs and packaging developed series of national public service announcements garnering massive media attention additional experience time warner cable media sales chatsworth california television advertising account manager hired for new position to expand local and regional business learned and executed television media advertising logistics from scratch transformed from zero billings to billings that exceeded the performance of all other representatives in less than one year generated all clients through coldcalling efforts and educating prospects of value and ease of television advertising oversaw production worked with and managed producers and clients earned confidence of clients by defining strategies to ensure proper budget management setting expectations as well as researching and collecting demographic information for ad campaigns los angeles daily news los angeles california advertising account manager sold newspaper advertisements to local accounts through cold calling efforts tripled revenue of underperforming territory in first year promoted to second underperforming territory and quadrupled revenue in local business handled accounts daily met hourly deadlines made presentations to clients and created special sections to insert into paper through creative selling efforts participated in layout of ad copy reviewing proofs with clients and managing production art staff and training other sales reps planned advertising campaigns with clients daily pilot costa mesa california advertising account manager sold newspaper advertisements to local and regional accounts through cold calling efforts increased billing by in three months handled accounts daily met hourly deadlines made presentations to clients and created special sections to insert into paper through creative selling efforts convinced agencies of national advertisers to advertise in small local newspaper recognized as consistent top performer and broke all sales records served as president of public speaking organization and as ambassador for costa mesa chamber of commerce south county news mission viejo california account executive entrusted with growing challenging accounts after several months at company turned into profit center created sections to sell and generated new revenue affiliations women in cable telecommunications wict los angeles california president southern california chapter managed seniorlevel entertainment executives on the local chapters board of directors by assigning and delegating responsibilities executed several events aligned with organizations mission statement develop women leaders who transform our industry raised money for the chapter to host events for the members developed comprehensive package of sponsorship opportunities demonstrated great costsavings to sponsors while securing funds to run chapter tripled membership secured highvalue creative sponsorships and met and exceeded all objectives required by the national association vice president southern california chapter assisted president in running chapter and securing sponsorship dollars helped create and launch formal mentoring program and served as formal mentor secured funds through sponsorships sold to large corporations including disney abc and time warner sponsorship chair southern california chapter formalized structure for sponsorships assigned teams to raise money and secured funds for events education ba marketing vanguard university city state professional development public speaking toastmasters international   the networkers costa mesa chamber of commerce   advertising vanguard university   publications manire speak current ongoing blog women in cable telecommunications wict multichannel news university public perceptions study commissioned by vanguard university computer skills microsoft office excel word powerpoint iwork numbers pages keynote quicktime quickbooks tweet adder adobe readers gotomeeting joinme preview skype

construction development consultant summary diverse experience planning development construction project development with technical experience using autocad gis systems background qualifications are ten years of college credits combined with years of work experience experience to construction development consultant company name － city state provided professional guidance in constructing government housing in rural regions of south africa including developing implementing and administering methods of obtaining materials and costs improved methods in regards to labor tasks in building structures using primarily cement mortar utilized management experience garnered from past work in the united states that differed from long used methods in south africa created maps task lists materials list network contact logs including vital daily interaction communication with foreman and laborers alike to assistant general manager company name － city state administrate daily operations through effective leadership which includes making vital decisions allowing company to expand into new markets inform board of directors of the progress and potential road blocks that may hinder progress and provided recommendations that may ensure revenue growth value the importance of networking with emphasis on enterprise to enterprise development to director of planning development company name － city state coordinate projects with tribal council providing detail information including project status reports introduce to tribal council a different perspective in community development with statistics revealing impacts to community probable funding sources primary focuses within the planning realm are new housing development landuse process facilities business districts municipalities environmental impacts to manager of operations company name － city state managed the functionality of five distinct community service programs including the directors and staff of each individual department much of the responsibility was to fulfill the needs and concerns of the entire community and to do so in an expedient and professional manner to manager of data engineering company name － city state managed technical staff converted paper maps to digital formats targeting uranium deposits organized existing maps and developed exploration maps orereserve maps and regional location maps for the planning and extraction of uranium uranium resources inc is in operation to provide alternative energy for future power plants throughout the united states to office engineer company name － city state served as an assistant to the project manager and performed periodic inspections of the construction being performed on a large earth substance dam near durango colorado assisted engineers and office managers with the companys multimillion dollar pay estimates on a monthly basis developed highquality d structural lift drawings using autocad software and worked closely with bureau of reclamations concrete specifications and design being used to construct a large earthen dam to natural resource planner autocad technician company name － city state established a new work station utilizing autocad arcview software programs for the ute mountain ute tribes planning department this allowed for better mapping system for community development purposes produced and compiled a comprehensive tenyear natural resource plan examined annual reports and provided recommendations for fiftythree departments reviewed project specifications and offered insight for possible changes effecting community development oversaw department needs assessments in relation to departmental goals and objectives for fiftythree departments education and training masters business management colorado tech university business management bachelor of science geography business information systems utah state university － city state geography business information systems associate of science general studies college of eastern utah － state general studies associate of applied science computer aided drafting itt technical institute － city state computer aided drafting certifications business management scheduling development osha cpr certified tribal government human resources native to native networking project management business networking employee relations hiring and retention administration business to government liaison development consulting community planning business development international business skills arcview autocad business development business management consulting council cpr certified employee relations government hiring human resources international business leadership materials office natural enterprise network networking progress project management quality scheduling statistics annual reports

advocate summary seeking a part time or prn generalist position in human resource conflict resolution team building mentoring and coaching newhire orientation disc personality assessments training and development leadership development performance appraisals technical skills experience advocate to current company name city state nfsg healthcare for homeless veterans program coach mentor and develop clients with resume assistance career counseling complaints and problems develop manage and evaluate training and organizational effectiveness strategies that promote the development of a skilled highperforming motivated workforce focused on the achievement of company key performance indicators develop career plans that fit clients aptitudes education levels physical abilities and career goals serve as internal consultant to all levels of management to identify and resolve issues such as employee retention skill development professional growth succession planning and performance improvement partner with business unit leaders and serve as a strategic resource to assess companywide training and development needs as well as provide recommendations for change evaluate motivate coach and counsel peers in the performance of their duties veteran affairs specialist to company name city state provided training education career counseling and job placement services to broad range of clients participated in group orientation for clients to promote the development of entrylevel and career job opportunities administered career scope assessment tests for clients to identify skill building needs attended meetings to obtain information for use in training programs or to inform management of training program status employment representative to company name city state presented information using a variety of instructional techniques and formats such as role playing simulations team exercises group discussions videos and lectures provided leadership and guidance to new workers on training resources materials and aids to achieve training objectives developed and implemented standards and policies and managed all documentation information and multimedia materials conducted dozens of qualityanalysis reviews designed training programs and professional development courses to facilitate meeting organizational goals and individual professional needs training coordinator to company name city state evaluated training requirements for each division consulting with department managers hr and external resources managed the process of identifying and addressing employee development opportunities through focus groups degree assessments and blended training solutions that include instructorled classes case studies selfstudy mentoring programs elearning coaching roleplay ojt and webbased training conducted over employee evaluations for strength and weakness and performed crosstraining exercises for competency and efficiency developed documentteaching procedures for team of technical trainers encompassing instructional manuals quick reference guides and test results forms acted as liaison and applying experience to resolve and handle a variety of hr functions to include benefits payroll awards timeattendance disciplinary actions counselingevaluations conflict resolution retention efforts and management of files evaluated and developed requirements for over diverse operational positions as well as processes for improved productivity and work center performance education bachelor of science human resource management university of phoenix city state gpa gpa human resource management gpa lean six sigma certificate north floridasouth georgia veterans health administration workshops gainesville fl writing advantage certificate coaching toward high performance certificate franklin covey seven habits of highly effective leaders certificate motivational interviewing certificate crucial conversations certificate villanova university city state skills benefits coach coaching conflict resolution consultant consulting counseling clients documentation focus forms hr instructor leadership materials meetings mentor mentoring multimedia organizational payroll policies processes quality quick six sigma strategic teaching employee development training programs workshops additional information awards and recognitionearned years of dedicated federal government service award veterans affairs award friend of social work award for outstanding performance professional affiliations national society for human resources management memberjacksonville fl society for human resource management memberamerican federation of government employees union member

rank sgte non commissioned officer in charge brigade mail room summary motivated logistics specialist successful at managing inventory control customer service and transportation logistics excellent problem solving and interpersonal skills managed and accounted for over million of military munitions with zero errors monthly inventories of multiple warehouses reconciled daily issue and turnin paperwork of customer units consistently recognized for excellence in that field successfully opened developed and maintained a consolidated mail facility servicing more than soldiers with no prior experience was able to quickly learn and comply with all military and federal regulations and handled certified registered and insured mail with accuracy key qualifications · current secret clearance · stock control · management · conflict resolution · logistics · leadership highlights inventory tracking clear and concise communication flexible with availability highly adaptable to a variety of situations and personalities constant desire to learn strive to be the subject matter expert gaining customer trust positive upbeat attitude accomplishments as the noncommissioned officer in charge of day to day operations for the 4th combat aviation brigade mail room was directly responsible for ensuring its perfect pick up record from september april tracked and verified by the official mail and distribution center for the fort carson post office received consecutive commendable ratings for attention to detail and outstanding performance during the army 4th division postal inspections selected by the 4th infantry division g1 for best mail room on the installation fort carson for the first quarter of fy chosen by leadership to compete at the promotion board was awarded promotable status and sent to the basic leaders course earned the trust and confidence of senior leadership and put in charge of a team of my peers in their absence on several occasions to turn in live and expended rounds work experience rank sgte non commissioned officer in charge brigade mail room june to may company name city state management · opened developed and managed a consolidated mail room for soldiers certified by the usps and handled over pieces of mail as well as pieces of certified and registered mail with zero loss trained soldiers to perform as a cohesive team while accomplishing daily activities of the brigade mail room rank spce p ammunition specialist june to june company name city state developed load plans based on training requirements and federal regulations regarding the transport of hazardous materials trained and guided several junior soldiers in the operation of material handling equipment and its use in safe handling and transportation of aviation ammunition rank spcep promotable ammunition specialist november to june company name city state supported all basic training and advanced individual training weapons ranges ensured all training was able to be conducted as scheduled by consistently making all deliveries on time with accuracy assisted in the drawing delivery and turnin of over million rounds of ammunition valued at over million dollars rank spce ammunition stock control and accounting specialist may to november company name city state stock control · inventoried issued transported and managed over million of military munitions with zero loss instructed and trained personnel on the standard army ammunition systemmodular saasmod communication · communicated effectively with civilian contractors and republic of korea officers and soldiers in a successful effort to ship containers of ammunition back to the united states residential commercial painter june to may company name city state maintained professional appearance and attitude to develop client confidence consistently developed ideas to maximize output and accuracy accomplished tasks to standard often ahead of time on both jobs working alone and jobs working as a team member education associate of science preengineering pikes peak community college city state enrolled in fall semester to begin work on an preengineering as degree i then hope to transfer to colorado school of mines to obtain a bs degree in engineering skills dedication to customer service often remaining flexible with availability to accommodate as many customers as possible proven competency in learning all aspects of state and federal regulations and ensuring compliance from those i work with accepts challenges with no hesitation never retreated from opportunities of greater responsibility exceptional ability to recognize potential problems and work to resolve them quickly and discreetly affirming the customers confidence

senior finance manager summary highly driven finance professional with over years of progressive experience in the advertising and entertainment industry extremely proficient with managing monthend quarterend and yearend deadlines highlights staff managementdevelopment balance sheet reconciliations process improvement managing audit requests financial reporting cash flow analysis budget development excellent research and financial analysis abilities microsoft excel microsoft word and microsoft powerpoint experience with sap r3bw maconomy business objects jd edwards experience senior finance manager january to january company name supervise the media finance production client finance accounts payable and accounts receivable departments manage the monthly accounting close and consolidation of monthly reports manage the monthly accounting close efficiently and accurately prepare monthly financial statements balance sheet pl cash flow variance analysis for the company analyze intercompany transactions and oversee monthly reconciliations provide weekly cash flow projections to cfo and manage cash balances with dir of treasury manage internal and external audits ensure good and effective internal controls are in place assist in establishing accounting and operational policiesprocedures as well as consistent reporting for each department assist in leading the implementation of maconomy system across the office which includes training and streamlining policies review and post all entities journal entries ensuring completeness and accuracy ensure that all monthly balance sheet reconciliations are completed and any reconciling items are addressed and resolved coordinate and serve as primary contact with companys external auditors ensuring that accounting transactions are complete and accurate prior to external audits manage internal and external audits ensure good and effective internal controls are in place provide timely reporting to department heads and upper management ogilvy public relations client finance manager january to january manage the billing function for the west region prepare and provide weekly revenue trending analysis to account teams prepare monthly staff utilizationprojections reports to senior account leads assist account teams with new vendor setup vendor invoice processing and purchase order setup primary point of contact for all ap inquiries conduct timesheet audits and follow up with staff on the submitting and approving of weekly timesheets provide ad hoc reports and analysis to account and finance teams senior financial analyst january to january company name validated and approved forecast rate assumptions provided by global procurement team prepared weekly market commodity report validated market rates used by manufacturing plants prepared and analyzed monthly zinc actuals report analyzed monthend results against quarterly and yearly forecasts prepared presentation decks for forecast meetings prepared ad hoc reports as requested by senior managers and executive teams senior financial analyst january to january company name performed revenue analysis cost analysis and utilization analysis on a monthly basis and provide reports to finance director and cfo analyzed financial results against the forecast and prior year results to measure current performance reported monthly and year to date figures to the corporate office prepared journal entries and schedules for monthly close processed invoices expense reports and review purchase orders to ensure that all are in line with corporate policies processed and manage intercompany invoices and billings prepared and reconciled accrual and deferral schedules on a monthly basis managed and implemented internal controls within the different departments of the agency supported annual audit process by preparing necessary schedules education masters of business administration auditing fraud examination december argosy university － city state auditing fraud examination fraud examination theories and methods fraud auditing and financial analysis internal auditing and control management legal aspects of fraud investigation and expert testimony bachelor of science corporate finance advertising and promotion strategy may university of southern california － city state corporate finance advertising and promotion strategy skills accounting accounts payable accounts receivable accrual ad ap agency auditing balance sheet billing billings budget development business objects cash flow analysis cash flow cash flow projections cost analysis client expense reports external audits finance financial financial analysis financial reporting financial statements internal auditing invoice processing jd edwards legal director managing market meetings microsoft excel office microsoft powerpoint microsoft word policies process improvement procurement reconciling reporting research sap r3 staff managementdevelopment treasury variance analysis

business advocate banker cruz navarro cruz navarro professional summary highly ambitious professional with background in financial services procurement and management expertise in market analysis forecasting and client needs assessments highly ambitious professional with background in financial services procurement and management expertise in market analysis forecasting and client needs assessments skills account management business development business operations cisco international business logistics oracle purchasing sales spreadsheets tax law skills budgeting and finance strong verbal communication conflict resolution client assessment and analysis budgeting and finance strong verbal communication conflict resolution client assessment and analysis proficient level microsoft office  oracle crm strong verbal communication client assessment and analysis conflict resolution proficient level microsoft office  oracle strong verbal communication client assessment and analysis conflict resolution proficient level microsoft office  oracle work history to current business advocate banker company name – city state target and identify affluent clients analyze their needs provide financial solutions based on their relationship with the bank and refer then to the appropriate business line when required companys advisor for the small business development provide financial wellness solutions for new and existing clients consultation of credit products and state regulations for business origination and ownership plan develop and execute out of office visits and venues to small business owners to develop stronger relationships and increase profitability participate on a weekly basis on conference calls with the small business segment leader and wells fargo at work program director for better understanding and direction create performance and efficiency report direct morning huddles with team members to provide feedback of previous activities assist management with operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations with customers etc to current personal banker safe company name – city state target and identify affluent clients analyze their needs provide financial solutions based on their relationship and refer then to the appropriate business department when required partner up with financial advisors mortgage consultants and additional team member to develop client acquisition plans  consultation to business owners of banking and credit solutions throughout wells fargo tools and services for business owners assist wells fargo international clients providing tailored recommendations suiting their needs  out of office visits and venues to business owners to develop stronger relationships and increase bank profitability assist management with operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations with clients etc created strategies to develop and expand sales of services to existing customer which resulted in a increase in annual revenue advised clients on mortgage educational and personal loans maintained friendly and professional customer interactions to current personal banker safe company name – city state target and identify affluent clients analyze their needs provide financial solutions based on their relationship and refer then to the appropriate business department when required partner up with financial advisors mortgage consultants and additional team member to develop client acquisition plans  consultation to business owners of banking and credit solutions throughout wells fargo tools and services for business owners assist wells fargo international clients providing tailored recommendations suiting their needs  out of office visits and venues to business owners to develop stronger relationships and increase bank profitability assist management with operational activities team members schedules cash shipments random vault audits dual control assignments approvals challenging situations with clients etc created strategies to develop and expand sales of services to existing customer which resulted in a increase in annual revenue advised clients on mortgage educational and personal loans maintained friendly and professional customer interactions to licensed service advisor company name – city state meet business goals by proactively reaching out to existing and new clients crosssell and increase insurance coverage review profit metrics analyze areas of opportunity and develop an action plan for a successful goal achievement client outreach for retention insurance review renewal and leads for new business and high value account management create policy orders based under the texas insurance law for homeowners renters flood fema auto and commercial partnership with real estate agents mortgage consultants for business aquisition and referral program  supported chief operating officer with daily operational functions to licensed service advisor company name – city state meet business goals by proactively reaching out to existing and new clients crosssell and increase insurance coverage review profit metrics analyze areas of opportunity and develop an action plan for a successful goal achievement client outreach for retention insurance review renewal and leads for new business and high value account management create policy orders based under the texas insurance law for homeowners renters flood fema auto and commercial partnership with real estate agents mortgage consultants for business aquisition and referral program  supported chief operating officer with daily operational functions to licensed service advisor insurance broker company name – city state meet business goals by proactively reaching out to existing and new clients crosssell and increase insurance coverage review profit metrics analyze areas of opportunity and develop an action plan for a successful goal achievement client outreach for retention insurance review renewal and leads for new business and high value account management create policy orders based under the texas insurance law for homeowners renters flood fema wind and hale auto and commercial contact financial institutions for assistance with escrow accounts payments amendments and requirements assist to network events develop partnership with real estate mortgage and other insurance companies to office manager ii company name – city state generate spreadsheets reports and correspondence to use internally and externally perform monthly financial estimations to support financial transactions related to business activities match invoices to statements and purchase orders for optimum accuracy support calculating taxes of purchasing activities acquired services and the deductions they might have revision of lawful permits and commercial invoices as result of transnational operations assist generating report of past import and export transactions as requested by the federal government tax law enforcement gather necessary data to crossreference and generate the required reports submit data entries as required by management into the companys system requisition of information invoices forms permits etc as requested by management organize and update the cloud data files required by audit department record payments history manage the cashbox when needed deposit of checks or payments when requested generate reports of monthly operational expenses revenue and breakeven point when requested build rapport with the suppliers and manage the logistics process to ensure business operations to office manager company name – city state established and developed highlyefficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements monitored and evaluated personnel performance to complete quarterly reviews recommend advancement or address productivity concerns held oversight of office inventory activities including ordering and requisitions stocking and shipment receiving established efficient workflow processes monitored productivity and implemented modifications to improve overall effectiveness of office personnel and activities match invoices to statements and purchase orders for optimum accuracy revision of lawful permits and commercial invoices as result of transnational operations record payments history manage the cashbox when needed deposit of checks or payments when requested build rapport with the suppliers and manage the logistics process to ensure business operations administered to crm and company database maintenance and updates to office manager company name – city state established and developed highlyefficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements monitored and evaluated personnel performance to complete quarterly reviews recommend advancement or address productivity concerns held oversight of office inventory activities including ordering and requisitions stocking and shipment receiving established efficient workflow processes monitored productivity and implemented modifications to improve overall effectiveness of office personnel and activities match invoices to statements and purchase orders for optimum accuracy revision of lawful permits and commercial invoices as result of transnational operations record payments history manage the cashbox when needed deposit of checks or payments when requested build rapport with the suppliers and manage the logistics process to ensure business operations administered to crm and company database maintenance and updates to buyer company name – city state research of requested product review suppliers location price quality and efficiency for a well rounded decision negotiate price term of payments product specifications shipment details warranty policies and further assistance required quote the inquired products and services and present at least three ideal options for business place requisition of products into the erp mrp  discuss budget specifications with management when required and review reduction of costs options weekly phone conferences with management regarding financial or market updates facilitated a fastpaced and dynamic entrepreneurial environment served as executive staff liaison to several committees reconciled business and creative needs observed all laws regulations and other applicable obligations to order processing agent company name – city state research of requested product review suppliers location price quality and efficiency for a well rounded decision negotiate price term of payments product specifications shipment details warranty policies and further assistance required quote the inquired products and services and present at least three ideal options for business place requisition of products into the erp mrp  discuss budget specifications with management when required and review reduction of costs options weekly phone conferences with management regarding financial or market updates facilitated a fastpaced and dynamic entrepreneurial environment served as executive staff liaison to several committees reconciled business and creative needs observed all laws regulations and other applicable obligations to order processing agent company name – city state in this position i was hired by infosys ltd méxico but would work under cisco systems direction providing internal support to the san josé ca office and latam countries research requested product information review suppliers location reputation prices quality efficiency for a well rounded decision negotiate price term of payments product specifications shipment details warranty policies and further assistance when required quote the inquired products and services and present at least three ideal options for business place requisition of products into the erp mrp systems usually working with cisco systems and oracle review performance indicators as monthly quarterly and annually purchases discuss budget specifications with upper management when required and review reduction of costs options weekly phone conferences with internal upper management regarding financial or market updates internal customer interaction with the sales department weekly and monthly spreadsheets report of purchased materials costs education houston community college leadership account management businessproject management certification ongoing development on going project management certification management houston community college city state bachelor international business management universidad autónoma de nuevo león city state emphasis in business development and management  universidad autonoma de nuevo leon oracle erp and mrp systems salesforcecombachelors degree in international business crm customer relationship managementadministration proficient in microsoft office affiliations chair member of the wells fargo latin connection houston chapter

director of information technology executive profile director of information technologyproject manager business analyst technical support analystvisionary and highly accomplished information technology executive with success spanning years in highperformance multifaceted environments innovative and qualitydriven professional to oversee enterprise resource planning data and voice networking software development performance analysis and other critical business processes expertise establishing strategies and spearheading longterm initiatives to devise deploy and support it infrastructures in alignment with business objectives adept administrator of enterprise projects and organizational budgets skill highlights innovative leadership change management infrastructure design strategic planning technology development collaboration and liaison p l oversight organizational development mentoring and coaching professional experience director of information technology to current company name city state manage software development and infrastructure projects direct daily operations and oversee vendor relationships define project requirements and aligning efforts with clients and corporate needs and assess outcomes develop and see change management processes release control maintenance and support activities and employee training programs determine needs analysis for infrastructure and software requirements establish corporate policies pertaining to staff and employee usage of technology provides x technical support service level agreements slas and root cause analysis reporting directed staff of it professionals comprising of an it manager network administrator programmer it trainer and helpdesk analysts supporting approximately employees in branches within the state of florida interact with various departments in corporate to derive pertinent information for accounting hr and finance and formulate decisions based on data derived from the firmwide enterprise resource program accomplishments companywide system conversion to windows office completed within months standardization of software applications and hardware infrastructure allowing for better system support faster turnaround time for system problem resolutions organization of departmental business which includes system inventory software licensing and registrations evaluation of it related vendors and service agreements resulting in a 300k per year reduction in it expenditures implementation of a million erp system allowing for standardization of business processes with the financials human resources project management and purchasing department design and installation of an ip hybrid telecom system standardizing the companys phone system and allowing for free interoffice communication with a yearly savings of 160k in telecom expenses manager of information to company name city state provided leadership in the firms information technology department in the direction planning and implementation of technology leading to the support and alignment of the firms business operation to achieve an effective costbeneficial and secure it operations for over users provided strategic and tactical planning development evaluation and coordination of the it department oversee the integrity of all electronic records including information related to information security and data recovery processes facilitated communication between staff management vendors and other technology resources within the organization directed supervision of it staff including a network administrator it trainers and helpdesk analyst ensured that all users are properly trained for secure and effective use of the systems accomplishments developed system policies addressing areas of risk and formulating a protocol for an effective change management spearheaded conversion of phone system to ip telephony resulting to a decrease in spending for telecommunication infrastructure coordinated conversion of legacy servers and virtualization of servers increasing operations efficiency and reducing downtime migrated several of the firms legacy application and reducing the applications supported leading to a standardized utilization of software senior systems analystproject manager to company name city state responsible for planning and implementation of it projects while managing and coordinating it resources managed relationships with vendors and suppliers to ensure routine maintenance and that any possible problems are detected before they occur evaluated hardware and software acquisition to ensure compatibility and alignment with the firms objectives ensured all systems are properly updated and evaluated for routine maintenance assessed network and email security to ensure network integrity responsible for the standardization and migration of windows operating system to a windows xp environment wordperfect to ms office suite and consolidation of networked workstations and printers education bachelor of science industrial psychology university of santo tomas manila philippines industrial psychology associates degree computer science baruch college city computer science cisco certified engineer dersyha university city state selected professional development and seminarsteam leadership managing conflict effect supervision of employees managing people change effective project management ip telephony in the business environment erp system implementation techniques effective network and infrastructure design coping with changes in technology skills accounting analyst business processes change management cisco certified coaching hardware conversion clients direction email employee training engineer erp finance financials human resources hr information security information technology inventory ip leadership team leadership managing people managing mentoring ms office suite office windows windows windows xp migration needs analysis enterprise network administrator network operating system organizational development phone system policies printers processes programmer project management purchasing reporting seminars servers service level agreements sla software development strategic strategic planning supervision technical support telecom telecommunication telephony trainer wordperfect

overnight pharmacy technician professional summary highly motivated and skilled individual with extensive background experience in customer service administration retail longterm care and hospital pharmacy studied intro to pharmacy anatomy physiology medical terminology pharmacology pharmaceutical calculations trained in the principles of pharmacy math and dosages with knowledge of unit dose and medication preparation computer proficiency in ms word excel access and powerpoint  education and training rasmussen college december associate of applied science pharmacy city state gpa gpa deans list awardee consecutive quarters twoyear pharmacy technician program which included both pharmacy based and general education courses ​ gpa deans list awardee consecutive quarters skills trained in compounding all intravenous and chemotherapy admixtures extensive training in calculating and compounding pediatric admixtures and chemotherapy skilled in taking on multiple tasks in a fast paced environment knowledge of the processes involved in maintaining a sterile environment for compounding ivs licenses certified and licensed pharmacy technician by the state of illinois skill highlights strong decisionmaking ability efficient and accurate strong clinical background accomplished in pediatrics hospital and retail pharmacy professional inventory management medication compounding expert pharmaceutical storage awareness hipaa trained exceptional patient care and interaction meticulous attention to detail excellent multitasker works well under pressure able to work with hands continuously ability to handle fastpaced environment strong organizational skills active listening skills sharp problem solver energetic work attitude large cashcheck deposits expert customer service expert adaptive team player openingclosing procedures focused on customer satisfaction skilled multitasker cash handling reliable team worker food and beverage handling expert strong customer relationship builder able to work in a fast paced environment alcohol knowledge strong leader professional experience company name october to current overnight pharmacy technician city state fill all scheduled and stat patient orders process all refill requests in care connection charge patient print and fill patient order fill all code carts clot boxes or any other emergency drug kits take inventory of all batched iv compounds based on set par levels and drug stability answer phone calls to assist pharmacists in resolving any questions or problems that do not require and rph compound all routine iv order while paying  special attention to all stat iv orders that are extremely time sensitive in severe situations compound any chemotherapy orders using appropriate personal protective equipment correct supplies for closedsystem compounding and correct calculations for appropriate dosage company name august to april pharmacy technician registry city state fill unit dose medications as well as compounding admixtures stat orders for patients prepare and refill the anesthesia epidural and crash cart trays to be replaced in carts collect and prepare all medications and patient orders for pyxis refill the pyxis machine with correct medications pull all outdated medications as well as returnsdiscontinued patient medications sterile compounding of all iv fluids using aseptic technique company name january to april iv technician city state compound all intravenous admixtures using proper sterilization techniques correctly label all iv compounds with accurate patient drug and facility information scan all orders to designated totes sorted by facility restock all supplies used for orders and place an order with purchaser for any items that are low in stock company name april to january control techniciancontrol edk technicianfill floor technician city state control technician fill and send narcotic prescription orders for patients take inventory of all narcotics on hand everyday control edk technician take inventory of all returned narcotic emergency drug kits document all drugs removed by nursing facilities and replenish missing drugs in each box fill floor technicianfill and send prescriptions orders for patients as well as nonsterile compounding of topical and oral medications company name july to may certified pharmacy technician city state verify prescription count medication label and dispense type and process new prescriptions ordering medication through warehouse or mckesson troubleshooting insurance problems comprehensive knowledge about hipaa laws company name april to october administrative assistant city state successful leader equally effective as member of a team highly organized able to multitask and accomplish multiple objectives professional demeanor and attentive to detail expertise in coordinating and supervising school functions and activities company name may to january cashier server city state cross trained as cashier and wait staff in fastpaced restaurant cashing out all orders on the register and retrieving customers items extensive cash handling in large amounts calculating using basic math to give appropriate amount of change to customers assisted in the training of all new employees delivered exceptional service to all customers in a timely and friendly manner inside dining room and pick up areas of the restaurant served all customer who were dining in their food as well as mixing all alcoholic and nonalcoholic

court appointed special advocate for abused and neglected children summary highlymotivated licensed social worker with years of experience working with children and adolescents in various environments seeks to advocate connect and collaborate with individuals and their families to help them overcome barriers that affect their daily life highlights emergency response training suicide risk assessments basic cardiac life support bcls certified case management excellent in organization and documentation creating and following treatment plans collaborative culturally competent experience september to current company name city state court appointed special advocate for abused and neglected children collaborated with guardian ad litems child protective service workers mental health professionals teachers and parents maintained monthly contact with my client and their families evaluated and addressed individual client needs and concerns wrote court reports and case plans maintained thorough case history records and wrote detailed reports managed caseloads and acted as an advocate for client rights february to current company name city state emergency medical technician and social worker volunteer assist with community public education support prevention efforts assist with local and major disasters attend trainings and education seminars september to may company name city state social work intern semiweekly worked under the indirect supervision of the school social worker conducted individual and group counseling and provided crisis management attended both iep and staff meetings and worked collaboratively with teachers and parents individually created followed and maintained intervention plans and kept detailed narrative reports of my client interactions assisted students with setting up outside resources and participated in risk assessments practiced cognitive behavioral and motivational enhancement techniques maintained a caseload of clients working under strict deadlines september to may company name city state social worker intern once a week interned at the elementary school with the school social worker for hours my responsibilities included individual counseling group counseling creating and following treatment plans following behavioral plans emotional support and attending iep meetings presented case history material for review and discussion with other staff members evaluated and addressed individual client needs and concerns september to may company name city state social work intern under the indirect supervision of the school social worker once a week for an hour i provided individual counseling in addition i helped create personal plans of action in order for students to concentrate better while in the school environment january to january company name city state child care provided daily summer and after school care for a young boy who has an autism spectrum disorder completed summer school and regular school assignments visited educational and physical fitness facilities and assisted with behavior and emotional problems designed an effective behavioral modification program september to may company name city state hippotherapy volunteer accompanied occupational therapists in guiding medically challenged children during their hippotherapy sessions september to december company name city state research intern interned at settlement music school with a research team from west chester university assessing the correlation of poverty and learning collected and maintained data collaborated with teachers and staff around student schedules assisted teachers with daily classroom activities september to august company name city state girl scout leader effectively coordinated and led daisy girl scout troops for several years and assisted them through the moving up ceremonies created lesson and activity plans collaborated with parents february to february company name city state foster care assistant assisted with the care of medical and special needs children within the foster system effectively maintained and fed children through a gastrostomy tube provided respite care for a child with autism and a heart defect education west chester university city state social work master of social work education in program evaluation and policy analysis continuing education in recognizing and reporting child abuse cognitive behavioral therapy coursework structural family therapy seminar cognitive processing therapy trauma informed education acceptance and commitment therapy west chester university city state psychology bachelor of arts deans list admitted to honorary society member of autism speaks u group delaware county community college city state psychology associates of psychology presidents honor list admitted to honorary society skills compassionate active listener experienced in working with individuals and groups independent strong communicator knowledge of child development selfawareness empathy boundary setting timemanagement

account managerbusiness development experience account managerbusiness development to company name – city state responsible for simplifying diagnostics and improving global health by providing advanced and supporting advanced health care solutions identify select and develop distributors and endusers qualified to successfully represent ctk product both domestically and internationally collaborate with current customers to develop new business andor to expand existing businesses within the assigned region negotiate pricing agreements that balance the needs of the organization with the needs of the customer as well as monitor and analyze data and market conditions to identify competitive advantages for new and current customers conduct market tours meeting with end users and distributors to collect market feedback conduct business planning make product presentations troubleshoot and train distributor sales staff representation of ctk products at international trade shows in europe and latin america engage in opportunities and propose effective strategies by performing costbenefit analysis for positioning ctk products within each market outline and record the market environment and business potential related to ctk products manage distributor quotas and purchase levels of assigned accounts to ensure achievement of assigned ctk sales targets ranked as the account executive that finished quarter with a increase for the year reach quarterly sales targets and work with the sales team to develop strategies and implement brand strategies to ensure a consistent marketing message responsible for generating new research use only accounts to enhance the ctk products in the united states laboratory consumables sales representative to company name – city state acquired deep knowledge of imebs lab equipment and supplies service offerings and business processes managed incoming sales leads which included responding to incoming inquiries that are considered to be nonstrategic or transactional accounts within the united states and latin america used knowledge of the industry and market specifically customer and competitor trends to build and grow the new and existing customer base while achieving a defined sales goal developed and implemented a business plan to expand business and maintain a pipeline of opportunities to meet or exceed sales objectives led and participated in presentations at conferences and special projects as required national sales executive to company name – city state provided and promoted the best quality nursing uniforms as well as selling add on services such as lab equipment supplies patches and embroidery for health care professionals number sales producer at dove professional apparel for the last years of their sales history developed new clients and business by prospecting cold calling attending national conferences and responding to business leads maintained a high level of customer service and increased revenue streams with existing customers as well as leveraged relationships to expand business also monitored and reviewed customer sales activity and made adjustments to processes and strategies as needed made customized presentations to various accounts which included onsite visits problem solving workshops administrative followups and master knowledge of the dove product line and value proposition market analyst business development specialist client advocate to company name – city state generated sales leads by contacting library staff members preregistration industry conference lists seminars websites enquiries client databases and client referrals provided clients with regular account reviews in an effort to elicit open communication with respect to the value of services and upsell additional products and processed longterm agreements contracts in charge of reporting tracking evaluating a clients progress on their technology roadmap while staying mindful of critical impacts to the clients business needs suggested and implemented creative pricing and payment solutions balancing customer needs and pricing policies worked with multiple business departments legal finance marketing operations to develop solutions for growth and development of operational best practices supported the requirements for customer licensing and monitored accounts for compliance issues business managersales manager to company name – city state conducted job performance reviews manage staff and personnel issues supervised customer service and directly responsible for meeting and exceeding personal and team sales goals as set forth by store management managed the orientation and development of all cosmetic consultants to ensure increased brand awareness productivity and sales fully responsible for recruiting and interviewing potential candidates based on hiring criteria organized special events tradeshows and reached out to outside businesses to increase revenue conducted product demonstrations and presentations work history account managerbusiness development to company name – city state responsible for simplifying diagnostics and improving global health by providing advanced and supporting advanced health care solutions identify select and develop distributors and endusers qualified to successfully represent ctk product both domestically and internationally collaborate with current customers to develop new business andor to expand existing businesses within the assigned region negotiate pricing agreements that balance the needs of the organization with the needs of the customer as well as monitor and analyze data and market conditions to identify competitive advantages for new and current customers conduct market tours meeting with end users and distributors to collect market feedback conduct business planning make product presentations troubleshoot and train distributor sales staff representation of ctk products at international trade shows in europe and latin america engage in opportunities and propose effective strategies by performing costbenefit analysis for positioning ctk products within each market outline and record the market environment and business potential related to ctk products manage distributor quotas and purchase levels of assigned accounts to ensure achievement of assigned ctk sales targets ranked as the account executive that finished quarter with a increase for the year reach quarterly sales targets and work with the sales team to develop strategies and implement brand strategies to ensure a consistent marketing message responsible for generating new research use only accounts to enhance the ctk products in the united states laboratory consumables sales representative to company name – city state acquired deep knowledge of imebs lab equipment and supplies service offerings and business processes managed incoming sales leads which included responding to incoming inquiries that are considered to be nonstrategic or transactional accounts within the united states and latin america used knowledge of the industry and market specifically customer and competitor trends to build and grow the new and existing customer base while achieving a defined sales goal developed and implemented a business plan to expand business and maintain a pipeline of opportunities to meet or exceed sales objectives led and participated in presentations at conferences and special projects as required national sales executive to company name – city state provided and promoted the best quality nursing uniforms as well as selling add on services such as lab equipment supplies patches and embroidery for health care professionals number sales producer at dove professional apparel for the last years of their sales history developed new clients and business by prospecting cold calling attending national conferences and responding to business leads maintained a high level of customer service and increased revenue streams with existing customers as well as leveraged relationships to expand business also monitored and reviewed customer sales activity and made adjustments to processes and strategies as needed made customized presentations to various accounts which included onsite visits problem solving workshops administrative followups and master knowledge of the dove product line and value proposition market analyst business development specialist client advocate to company name – city state generated sales leads by contacting library staff members preregistration industry conference lists seminars websites enquiries client databases and client referrals provided clients with regular account reviews in an effort to elicit open communication with respect to the value of services and upsell additional products and processed longterm agreements contracts in charge of reporting tracking evaluating a clients progress on their technology roadmap while staying mindful of critical impacts to the clients business needs suggested and implemented creative pricing and payment solutions balancing customer needs and pricing policies worked with multiple business departments legal finance marketing operations to develop solutions for growth and development of operational best practices supported the requirements for customer licensing and monitored accounts for compliance issues business managersales manager to company name – city state conducted job performance reviews manage staff and personnel issues supervised customer service and directly responsible for meeting and exceeding personal and team sales goals as set forth by store management managed the orientation and development of all cosmetic consultants to ensure increased brand awareness productivity and sales fully responsible for recruiting and interviewing potential candidates based on hiring criteria organized special events tradeshows and reached out to outside businesses to increase revenue conducted product demonstrations and presentations education bachelor of science florida state university city state summary to obtain a sales position where my experience accomplishments and proficiency will allow me the opportunity for growth qualifications years of consistently exceeding sales goals years of progressive experiencing in managing staff and accounts years of experience on product demonstrations presentations excellent computer skills work powerpoint excel proprietary inventory systems salesforcecom social media years conducting business to business sales fully fluent in spanish and english years coordinating special events and tradeshows highlights administrative store management as set strategic balance trade shows business plan troubleshoot business planning websites business processes workshops cold calling competitive conferences contracts client clients customer service databases special events finance forth hiring latin legal marketing market nursing performance reviews personnel policies positioning presentations pricing problem solving processes producer progress quality recruiting reporting research selling sales seminars skills administrative as set balance business plan business planning business processes cold calling competitive conferences contracts client clients customer service databases special events finance forth hiring latin legal marketing market nursing performance reviews personnel policies positioning presentations pricing problem solving processes producer progress quality recruiting reporting research selling sales seminars store management strategic trade shows troubleshoot websites workshops additional information honors and awards ranked 6th in the state of fl as the top sales representatives for estee lauder in and exceeded sales goals by maintained excellent client retention rates under at sirsidynixeos international by providing highly accessible service coupled with expert industry knowledge expanded market share for dove professional apparel by more than of last years numbers rewrote territory business plan for estee lauder and prioritized sales calls which resulted in goal attainment

consultant profile a highly accomplished skilled and talented consulting manager with a thorough understanding of the software development life cycle and a proven track record of successfully providing overall direction to project teams and managing client relationship professional experience consultant to company name － city state led a data migration project for a client p c insurance company from a legacy client server insurance system with a relational backend to a ntiered insurance system which involved the entire gamut of activities from defining requirements selecting the application tool suite to use for the data migration performing data mapping and gap analysis designing the technical approach performing the necessary business analysis engaging with the target system vendor technical leads to ensure structural compatibility developing the transformation testing the transformation all the way to the upload into the target system supporting the uat and creating a deployment plan led and managed the design development and implementation of a billing module of a p c system to support a change in the lockbox financial institution served as a technical project manager as well as a vendor relationship manager on a commercial lines expansion project a key business initiative of the client company to enable the organization to underwrite business in additional states this cl expansion effort is expected to capture of the commercial lines market in each additional state about by the end of led and managed a cross functional team to successfully migrate existing processes from an inhouse personal lines system to a system in a hosted environment led client efforts to support external is audit conducted by ernst young led and managed the design development and deployment of a print solution using accelio suite of products now part of the adobe suite of products to replace an existing print subsystem for a p c insurance system conducted an internal practicewide training to prepare other teams to undertake such print solution development efforts for other p c clients led and managed the design development and integration of a custom built compliance software subsystem to help a p c insurance system comply with the requirements of the office of foreign assets control ofac assisted the it director at a client company in migrating their existing legacy system to the point in system this was a full service engagement that included analyzing and determining the hardware requirements for the selected system negotiating the hardware purchase saved the client over on the original hardware purchase price overseeing the hardware installation developing the uat plan overseeing the uat advising and assisting the clients it director on the project conducted an analysis of the popular crm software packages and presented the findings to the clients senior management team as part of an effort to facilitate their selection of a crm package technically led the design and development of an imaging prototype system provided technical leadership in redesigning the guy carpenter report to ensure accuracy and better data processing provided technical leadership for migrating a commercial lines system to a new payment vendor provided production support on several client engagements mentored junior level staff on several system development efforts provided expertise and oversight in the development of marketing collateral participated in a technical advisory role in determining the feasibility and the subsequent technobusiness analysis of implementing an ebill presentment module for a personal lines system which involved a lockbox vendor replacement software engineer to company name － city state designed developed and tested insurance applications maintained existing insurance applications sr applications analyst programmer to company name － city state designed developed and tested applications using centurasql windows as the frontend and oracle as the backend translated business requirements into technical specifications formed a part of the core group on several teams for customizing and deploying the companys base p c insurance system implemented aviation tourism and garage liability lines of business for sul america using centura as the front end and oracle as the back end implemented lead and asbestos as well as engineering lines of business for zurich american using sql windows as front end and oracle as the back end formed a part of the core group of a successful team that implemented an insuranceautowarranty system for general motors corporation using centura developer for the frontend and oracle as the backend participated in responding to rfps as an sme led the conversion of a bit wpc pc insurance system as a technical advisor to its bit version mentored junior level staff on application development efforts education masters degree computer science university of south carolina － city state usa computer science bachelors degree physics gujarat university － city state india physics accomplishments cross functional leadership and management served as a technical project manager as well as a vendor relationship manager on a commercial lines expansion project a key business initiative of the client company that was aimed at capturing of the commercial lines market in each state about by the end of process migration leadership led and managed a cross functional team to successfully migrate existing processes from an inhouse personal lines system to a system in a hosted environment application audit support led clients effort at supporting an external is application audit conducted by ernst young leadership in application design development and deployment technically led and managed the design development and deployment of a print solution using accelio suite of products now part of the adobe suite of products to replace an existing print subsystem for a p c insurance system leadership in the design development and deployment of compliance software technically led and managed the design development and integration of a custom built compliance software subsystem to help a p c insurance system comply with the requirements of the office of foreign assets control ofac leadership in data migration from a client server to an ntiered system led a data migration project from a legacy client server insurance system with a relational backend to a ntiered insurance system skills adobe suite application development approach assembler billing business analysis c carpenter cl client server hardware hardware installation conversion crm client clients data migration data processing database delphi designing senior management financial functional html imaging insurance languages leadership director market marketing collateral access basic office msoffice msproject windows windows negotiating operating systems oracle developer pascal processes programming rfp sql server sql windows unix visio visual basic

medical support assistant professional summary detailoriented and disciplined team player seeking a new role in a supervisor position has years of experience in military healthcare to include years in management resultoriented personnel with specialized training and significant handson practical experience in a hospital setting proven ability to manage multiple responsibilities simultaneously proactively resolve issues and excel in fastpaced highpressure settings key qualifications secret security clearance clinical management leadership communication skills operations personnel supervisiontraining team building networking accountability data reporting trackinganalysis critical thinking patientphysician relations budgeting record maintenance data administration time management risk management education and training september bachelor of science health care administration kaplan university health care administration may associate of science health science kaplan university health science november emergency medical technician basic national registry of emergency medical technician professional experience to current medical support assistant company name － city state in charge of processing inpatient and outpatient specialty consults and referrals through computerized patient record system cprs along with processing authorizations through fee basis claims system fbcs and scheduling veterans through vista appointment manager pulls reports daily of specialty consults sorting consults on spreadsheet to ensure proper data tracking appointment tracking and making followups works closely with nonva care coordinator nurse and veteran affairs staff to ensure the fast and accurate coordination of care between the facilities of va medical center and nonva care providers responsible for assisting patients providers and nonva facilities with referrals and setting up appointments generates authorizations for veteran services ensuring proper icd cpt and drg codes are being use as well as allocating appropriate funds for services works with cbo and health administration services to perform monthly audits on authorizations to ensure correct codes data and funding are being used ensures veterans are eligible and have opted into the veterans choicefirst program and uploads appropriate data information and medical documentation into healthnet communicates with veterans family members providers and nonva facilities in a professional courteous tactful and helpful manner researches and followup on complaints or inquiries from providers nonva facilities and veterans assists with the coordination to resolve any issue to healthcare clinical manager company name － city state supervised over personnel in a medical clinic and was dependable for their training safety welfare and professional development determine personnel requirement conduct training programs developed new standard operating procedures for the medical clinic and ensured all personnel were trained and qualified on all procedures resulting in excellent care of patients deployed a new way of tracking and ordering medications and medical supplies improving the effectiveness of the medical supply department monitored managed and controlled the budget for the ordering and restocking of medical supplies assisted with technical and administrative management of medical treatment facilities under the supervision of a physician andor physicians assistant enforced proper processing of clinic charge documents ensured the timeliness and accuracy of all submitted information coordinated the daytoday operations of medical clinic with higher echelons of medical treatment facilities demonstrated support for clinic divisional and medical center policies coordinated communication between patient and internal and external providers addressed patients and clinicians concerns documented patients encounters regarding clinical issues on appropriate forms and provided clinical and administrative information to physicians when needed enforce strict maintenance and accountability of field litter ambulances and six medical sets worth over to healthcare specialist team leader company name － city state directed services taught and trained medical technicians and performed as a team leader for personnel worked with foreign nationals to develop and maintain a field medical clinic in rural areas to provide medical assistance for those unable to obtain care maintained accountability and serviceability for organizational equipment including six evacuation vehicles communication equipment provided emergency medical treatment limited primary care force health protection and evacuation in a variety of operational and clinical settings from point of injury or illness through the levels of military healthcare accomplishments basic leadership course 218th regiment leadership fort jackson sc advance leadership course acs fort sam houston tx army field sanitation course fort bragg nc medical terminology first aid instructor sexual harassment assault response prevention program and equal opportunity programs skills administrative basic budget cpt dependable documentation fast forms funds icd team leader medical assistance works organizational assisting patients personnel policies primary care requirement safety scheduling sorting spreadsheet supervision technician training programs vista

staff accountant summary flexible accountant who adapts seamlessly to constantly evolving accounting processes and technologies highlights years of practical accounting experience prior management experience full lifecycle implementation prior experience using ms excel jd edwards quickbooks ax and rfms on an expert level experience company name january to current staff accountant city state involvement with monthend closing process prepare and reconcile full cycle monthly financial statements for selected entities including supporting schedules equity roll forward cash flows taxes budget variance reports and other management reports as needed make all necessary recurring and correcting entries review financial projections versus actual results and report on variances support all financial audits and examinations assist in preparation of the balance sheet and other reports to summarize and interpret current and projected company financial position participate in developing accounting controls and risk management strategies resolve requests in a timely manner demonstrating a high level of commitment to meeting requirements within the provided guidelines prepare the monthly reporting packages including analysis of current actual results to prior period actual results for use in internal and external reporting company name february to august accounting manager jde business analyst city state oversee entire receivable functions to include job costing billing aging collections resolution of billing discrepancies supervise and manage the workflow of assigned staff approximately employees to ensure the timely and accurate preparation and review of accounting transactions and reports provide analysis and interpretation of accounting issues to ensure compliance with gaap and support the decision making interface with other departmental leads and branch managers to solve problems that cross departments oversee and manage other accounting and miscellaneous functions to include labor posting receiving auditing purchase orders for accuracy pricing requirement compliance for contractors develop and implement policies procedures and systems to ensure efficient work flow and clear expectations of assigned staff forecast staffing needs manage schedules of assigned staff interview and selection administer disciplinary actions as needed train new hires manage time off requests run reports to reconcile labor materials payments accounts review builder contracts and sign all lien releases and notice to owners act as key facilitator of erp selection and implementation including but not limited to consult with upper management and provide development support participate in system upgrade by assisting in planning development and testing continuously gain an understanding of the business operations and provide techniques to enhance technical business processes design and suggest innovative modifications in application systems perform a wide range of activities associated with application analysis design functions and program review develop test data conduct testing and debugging to produce required results participate with it teams to improveoptimize operations performance and schedule and conduct training of staff on software company name august to january administrative accountant city state public accounting work with quickbooks entering deposits making general journal entries and closing entries entering monthly transactions and doing reconciliations along with creating work papers for multiple clients put together monthly reports for clients work with microsoft office on a daily basis payroll experience fill out tax forms and applications company name september to april executive assistant city state worked between hours per week while a sophomore at usf worked with quickbooks ap ar bank reconciliations deposits and fishbowl picked up mail from po box and took deposits to the bank filed all customer and vendor reports and information creating new files when necessary answered phones and dealt directly with customers and vendors company name august to september accounting assistant city state work hours while in high school to save for college work with quickbooks creating invoices deposits entering bills file all customer and vendor reports and information creating new files when necessary education university of south florida december bachelor of science accounting city state skills accounting ap auditing balance sheet bank reconciliations billing budget business operations business processes contracts clients decision making erp financial financial audits financial statements forms jd edwards job costing materials ms excel microsoft office monthend closing payroll policies pricing public accounting quickbooks receiving reporting risk management staffing supervisory

branch banker iii accomplishments maximize sales volume maintain visual presentation standards that are consistent with division philosophy and direction demonstrate effective written and verbal communication skills assist in recruiting training and developing sales associates develop proficiency in all operational policies and procedures manage time and prioritize tasks customer service sales ensure customer service is the priority effectively supervise the sales floor to ensure customer associate awareness at all times understand and create awareness of the factors to impact sales volume leadership motivate and develop associates to meet goals objectives clearly delegate activities and followup on all direction demonstrate teamwork within store and company take initiative and use sound judgement lead by example personnel demonstrate professional image and conduct follow specific divisional dress code policy ensure that store staff is treated professionally courteously and respectfully involve store staff in accomplishing store goals take an active role in own development communicate staff concerns to management support all company management decisions operations execute and followup on all operational policies procedures and directives execute and followup inventory shrinkage improvement program ensure accuracy in all paperwork visual presentation maintain store appearance to reflect division standard replenish merchandise on a timely basis have knowledge of the store merchandise have knowledge of sales floor and stockroom organization keep management informed of all merchandiserelated issues executes markdowns and remerchandise as needed pos setup is timely and effective executes and maintains divisional marketing directives interpret and execute floor plans and guidelines professional summary my objective is to continue to move up within bbt i have been a relationship banker with bbt since january i was promoted from relationship banker i to a relationship banker ii in january my long term goal is to work my way into our training department and helping new hires learn about bbt i am very passionate about bbt and love working here skills team leadership selfmotivated strong verbal communication positive attitude strong work ethic excellent customer service skills work history to current branch banker iii company name – city state proactively initiate develop and manage longterm profitable relationships manage existing client relationships to identify future needs and consultatively address them profile prospects and clients to identify additional financial needs and refer to appropriate financial partners deliver superior quality service in person or by phone such that client needs are met on a consistent positive basis serve as primary contact for new account openings and cross sale of other products and services to clients and prospects proactively and reactively contact clients and prospects daily by phone or in person to identify additional client financial needs and strengthen client relationships support team sales process by acting upon or referring identified client needs to other lines of business including but not limited to retail loan mortgage investments private banking insurance small business merchant services and other areas participate in team sales efforts such as team call nights sales meetings and debriefs employ bbt supported sales techniques and processes whenever possible to better serve the client and branch team serve as contact for client problem resolution and perform maintenance for current clients as dictated by the needs of the office serve as contact in responding to client and nonclient service inquiries as dictated by the needs of the office support team service process by participating in team service efforts such as service meetings must adhere to all bbt policies and procedures security guidelines banking regulations and internal control procedures responsible for attending applicable training classes and completing computer based training etc stay abreast of all changes in policies and procedures to ensure compliance with current guidelines customer account specialist company name – city state provide customer service by greeting assisting and soliciting persons entering the office or on the telephone meet personal performance goals through handling complete loan cycle receive and process credit and employment verifications and records information obtained perform routine transactions at an online terminal process payments and disbursements prepare reports type correspondence and transactions documents maintain files handle mail notarize documents and handle recording and filing financial services reprsentative company name – city state provide a superior client service experience while assisting in and supporting all aspects of service and salesrelated activities in the branch develop new and strengthenexpand existing personal and business client relationships through daily client relationship management providing financial solutions that meet clients needs and goals penetrating all product and service lines provide financial solutions that meet clients needs and objectives using sales activities to include conducting consultative conversations online charts teleconsulting and making referrals when appropriate support the efforts and goals of the branch team through personal sales of a wide variety of suntrust banks products and services and use of referrals as appropriate across lines of business provide service excellence perform routine client maintenance requests problem resolution and basic sales functions commit to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients perform teller functions as required ensure compliance with internal controls operational procedures and risk management policies pursue ongoing education of suntrust products services and other lines of business additionally financial services representatives fsr in instore locations are responsible for service and sales to include instore prospecting and assisting clients on platform and teller transactions responsible for ensuring that all business transactions and practices in the individuals span of control comply with all regulations and the suntrust code of conduct to floor supervisor company name – city state floor supervisor is an entrylevel management position a floor supervisor shares in the responsibility for the overall performance the store and assists store management with generating sales potential recruiting and developing staff maintaining store appearance controlling expenses and shortages welcomed customers into the store and helped them locate items handled all customer relations issues in a gracious manner and in accordance with company policies identified potential shoplifters and alerted management cleaned and organized the store including the checkout desk and displays alerted customers to upcoming sales events and promotions stocked and replenished merchandise according to store merchandising layouts priced merchandise stocked shelves and took inventory of supplies trained and developed new associates on pos system and key sales tactics instructed staff on appropriately handling difficult and complicated sales counted cash drawers and made bank deposits education august high school diploma eastgate christian academy city skills banking basic c charts credit client clients customer service filing financial insurance investments meetings mail office policies problem resolution processes quality maintain files recording recruiting relationship management retail risk management sales staffing store management supervisor telephone phone type

hr consultant summary certified human resources professional with years background in full range of hr functions with extensive experience in employee management hiring training state and federal compliance and the ability to incorporate hr practices to achieve business results highlights training and development recruiting exceptional interpersonal skills manager coaching and training performance management employment law compliance employee relations accomplishments established hr infrastructure as companies transitioned from small to midsize trained hr staff in proper creation and retention of hr documentation instituted performance management process with supporting training and followup supported company through change management during and after acquisition implemented process for leave management incorporating the complex interaction of fmla cfra adaaa and pdl experience hr consultant july to december company name － city state partnered with legal department of multistate client employees to establish adaaa and other workplace compliance identified and updated a backlog of loa and accommodation issues human resource specialist august to june company name － city state human resources advisor to a diverse group of clients from various industries delivering customized hr service solutions that positively impact client business and ensure compliance with state and federal laws reviewed federal and state laws to confirm and enforce company compliancedesigned the employee performance evaluation process and merit programcreated and implemented the exit and interview program processadvised top management on appropriate employee corrective actionscreated and modified job descriptions within all departmentsworked with seniorlevel management to create fair and consistent hr policies and proceduresworked with hr advisors and hr representatives on establishing consistent hiring practicescreated and managed more than number confidential personnel recordsguided clients on how to conduct background checks and verify referencesdeveloped more than number employee handbooks including design and layoutfacilitated monthly meetings to develop strategies that would positively influence workplace relationshipsconducted an average of number employee exit interviews per yearprocessed all salary changes stemming from merit increases promotions bonuses and pay adjustmentsprocessed all salary changes stemming from merit increases promotions bonuses and pay adjustmentsguided the startup and management of all hr operations systems and programs for a new location within the companyled a weekly open enrollment question and answer session with employees on benefit program updatessupported number employees at all levels including executive leadershiprecruited and interviewed number applicants per time periodincreased the employee base by number to meet changing staffing needsimplemented an innovative employee incentive program which resulted in a number increase in staff productivitydirected initiative to maximize positive outcomeanswered employee questions regarding topic and topic and resolved any issuesadvised managers on organizational policy matters and recommend needed changesconducted new employee orientation to foster positive attitude toward organizational objectivesdirected personnel training and labor relations activitiesidentified staff vacancies and recruited interviewed and selected applicantsserved as a link between management and employees by handling questions interpreting and administering contracts and helping resolve workrelated problems worked directly with small business owners and startup companies to build redefine and update hr department to support organizations strategic goals and objectives provided liability management training to supervisors and managers created and implemented interview and selection performance management succession planning processes utilized hr metrics to support creative solutions for human capital management provide guidance on compliance as well as design programs to attract retain and grow staff manage er matters to provide conflict resolution and mitigate liability human resource generalist april to april company name － city state partnered with managers to interpret and implement company policy providing insight and guidance on employment law in order to maintain consistency and compliance provided coaching and counsel in the areas of employee relations performance management and corrective actions acted as liaison between managers employees and centralized hr functions during implementation of organizational process changes identified issues and proposed changes that challenge the status quo to align growth with corporate goals considered sme subject matter expert for leaves of absences workers compensation and i compliance goto person for hr staff created and implemented processes for rectification of compliance issues worked closely with corporate benefits in order to implement new leave process developed materials to guide employees through newly implemented processes human resources coordinator january to january company name － city state partnered with managers and supervisors in order to provide hr support for sites in southern california with over employees managed all loa including fmla cfra and pdl to ensure compliance with state and federal regulations and company policies provide coaching and counseling in the areas of compliance employee relations disciplinary actions and review process worked closely with the vp and legal department to respond to edd feha and company hotline complaints successfully avoided litigation by consistent practice and clear documentation conducted investigations documented and determined appropriate resolution proactively determined training needs and created programs to develop workforce for anticipated technology reducing staff turnover increasing productivity and quality developed screening matrix for government funded training program resulting in successful completion and overall improvement in workforce supported distribution center with all hr related needs during automation including change management and department restructure and compensation structure working member of implementation team for oracle hr provided staffing and recruiting support for positions ranging from hourly to technical specialties conducted market analysis using compensation surveys to ensure equity for employees calculated quarterly and annual bonuses per multiple national and international programs maintained training record to comply with iso9001 audits resolved employee issues with payroll and benefits conducted new hire orientation sexual harassment prevention and other training as required administered review process for nonexempt and exempt employees evaluated selected and built relations with vendors resulting in reduced cost and better service provided support for hr department and coordinate all onsite and offsite events interacted with workers compensation and medical facilities to facilitate claims resolution maintained fmla and wc documents and logs worked closely with vp of hr on matters ranging from creation of new awards program to facility closures compiled and filed osha and aqmd reports per requirements administrative assistant january to january company name － city state provided general support for the hr department and director of hr responsible for all company events recreation programs answering general benefits inquiries and ensuring completion of all paperwork education bs pharmacology university of dundee bs pharmacology university of dundee scotland certifications phr gphr shrmscp senior certified professional professional affiliations society of human resources managers shrm and pihra skills

director business development professional summary resultsdriven and highly skilled business development director with indepth state and federal government expertise in identifying developing and executing strategic pursuits of new government opportunities  excellent healthcare and business process solutions experience leveraging new industry trends as well as gamechanging legislation and its impact to federal and state governments open and clear communicator with demonstrated strategic vision and disciplined execution capable in bringing immediate federal government healthcarerelated opportunities core qualifications years of experience with client engagement oral and written submission skills in government opportunities  years experience in government healthcare markets state and federal years of it and business experience with large and global it and business solutions companies very strong analytical and business acumen  demand creation pursuits ability to integrate proven technology solutions into clients key strategic initiatives  federal government experience within veterans affairs center of medicare and medicaid dhs fema us marshals coast guard cis ice irs fbi hud fha commerce dol opm dod dc gov experienced within large and small businesses including ipos extensive knowledge of the federal acquisition regulations    demonstrated ability to organize lead or participate and direct teams of diverse business leadership and technological backgrounds strong experience in teaming and partnering arrangements for setaside opportunities as well as large opportunities requiring small business programs state governments experience in states regarding medicaid health human services judicial workers comp employment revenue taxation demonstrated ability shaping and branding opportunities author of several government white papers for the va and cms experience director business development feb to current company name city state business development in the pursuit of healthcare applications transactional processing data acquisition data aggregationmining saas and repository services data storage it support services interoperability epresentation payment integrity and advanced data analytics for fwa  led and participated several largescale federal and state government acquisition teams author of several white papers and presentations to client leadership and legislative entities results  opportunities opportunity tcv ranged from 5m to 257m with a success rate of over the years generated  556m tcv  presently 495m in identified new opportunities presidents club  of the years ceo and president sep to jan company name city state startup company within the state government markets providing it support services and innovative software solutions in provider healthcare and landrelated records  start up company developed itrelated services for state governments  and private healthcare provider records  first year growth to 1m by december revenue growth to 3m with a data repository over 500mland related records for title companies and working on interoperability networks for healthcare providers and hospitals within the midatlantic state region american title company acquired company repository assets in december vice president commercial digital services feb to aug company name city state applied graphics technologies agt was part of the mort zuckerman publishing corporation as an ipo in providing new innovative digital technology to the publishing firms analog solutions as well as the commercial markets  services offered were digital capture management storage and presentation to large marketing firms such as the nba nfl playboy life and time magazines over the years opportunities ranged from 35m to 375m success rate was over 820m for the years  agt was sold to fuji digital services  generated revenue climbed in from 150m to well over 600m annually by director national and strategic accounts digital and applied imaging group jan to jan company name city state a year veteran within kodak was an industrial engineer performing statistical release testing and client engineering support services in trained as sales representative and maintained federal government sales within washington dc texas north carolina california and new york  transitioned over to kodaks digital imaging and storage products and services in for kodaks larger business units and the federal government  by named as director for all national and strategic accounts walmart penneys sears etc across all of the business units managing business development representatives  generated revenue from to ranging from 100m to 900m  every year sales achievement exceeded revenue goals sales gold achievement every year recognized as kodaks leading sales manager within the company and education college of continued accredidation mechanicalindustrial engineering rochester institute of technology city state usa executive management accelerated management program columbia university city state usa business develoipment revenue storm city state usa revenue storm is a renowned sales development program specializing in the it service industry  its unique application in demand creation and business development is one of the most sought out sales training program for sales professionals training was over two years hipaa professional hipaa certification hipaa academy city state usa professional affiliations midatlantic professional affiliation mapa washington dc mitchell internationaljopari advisory board san diego ca

consultant executive profile broadcast management media sales radio station programming and onair broadcast execution is where my success has been the most dominate skill highlights affiliate sales manager local brand manager onair personality social media integrator digital content developer email marketer core accomplishments in my career as a media professional ive achieved notable success as a major market onair personality brand manager created and developed several syndicated radio shows successfully distributed national broadcast products and increased market share for many radio consolidators across the country professional experience consultant april to current company name － city state our team creates and develops national programming for radio stations across the country we syndicate and distribute radio shows imaging packages and media content working as a consultant with local radio stations national radio shows major record labels and social media integrators of media sr director november to february company name － city state directed and coordinated affiliate sales and onair personnel developed maintained and coordinated syndicated radio programs developed and managed hour national radio formats operations director brand manager and onair personality january to november company name － city state executed content delivery for wwdmfm managed daily operations of wwdmfm coordinated promotions for the local sales team and onair production ranked with persons both and education associate of arts mass communications lincoln college － city state usa skills media consulting and digital content analysis syndicated development and management affiliate sales management and analysis radio and podcasting brand management development digital content delivery and music scheduling social media integration and seo development website development and consulting services

product photographer summary enthusiastic photographer committed to delivering promised results and remaining true to a unique artistic vision highlights proficiency in photography resultsoriented adobe photoshop capture one proactive approach to problem solving excellent workflow management lighting expert freelance work secondassociate photographer assistantintern post possessor weddingsmitzvahs portraits barrieanne photography – philadelphia pa jeremy messler photography cherry hill nj c c studios – chalfont pa commercial jobs onestopcomfor the frye company barneysnew york and company toofast apparel – ​ experience product photographer june to current company name － city state collaborated successfully with a variety of personalities and work styles photograph product for web store retail store and support the live show photographer may to march company name － city state ecommerce photographer photograph product for web store retail and whole sale websites skin retouching background removal special effects color correcting batch editing photograph editorials catalogs look books and banners scheduled models for shoots photographer october to may company name － city state editorial and product photographr ecommerce and print cropped manipulated and performed colorbalance for final images education associate of science photography antonelli institute of art and photography － city state excelled in course work related tofashion photography and portraiture high school diploma north penn high school － city state skills desktop publishing software photoshop capture one lightroom ​strong communication skills great with creative problem solving

business development manager skill highlights microsoft office suite outlooksalesforcecom crm customer relationship managementvirtual and cloud computing environment professional experience business development manager july to current company name － city state sales and marketing of utility engineering and design services including staff augmentation to midsized companies and investorowned utilities clients include lgeku ekpc att time warner and industrialcommercial double digit increase in sales by developing strong relationships with clients staff partners and management from initial contact through implementation proven ability in building name brand awareness through various marketing techniques responsible for launch of new turnkey energy saving business segment in january resulting in in new business within months received first purchase for new business in days from start of service selling roi to csuite and building owners achieved goal of in pipeline in days in quoted business for new clients account executive november to june company name － city state sales and marketing of lean six sigma consulting services to small and midsized companies consulting and solution skills applied for marketing to smalltomidsized companies in the greater louisville and lexington markets green belt training in lean six sigma senior account executive january to june company name － city state sales and marketing of network computer software and hardware systems in addition to integration and managed services targeted clevel executives it manager and engineers in banking manufacturing healthcare and insurance industries partnered with crossfunctional teams to identify develop qualify and close business opportunities wrote proposals calculated and presented roi analyses and negotiated contracts created email marketing programs and monthly newsletter manager january to january company name － city state responsible for new business development and growing sales in kentucky territory with a sales target of million sales of expense management solutions to new middle market business segments companies with annual sales revenue between million and million effectively filtered and qualified prospects and built pipelines to ensure targets are exceeded focused on vertical marketing to auto construction medical and manufacturing markets achieved of goal developed methods for prospecting and closing medical practices which resulted in closing new doctor practices with a total of 2mm in gross volume these techniques were duplicated and shared around the region resulting in increased sales among teams sales account manager january to january company name － city state responsible for opening new accounts and managing longterm client relationships of key oem accounts totaling more than million worked closely with design engineers at oem clients in crossfunctional teams to provide valueadded components and assemblies identified new business opportunities well aligned with business capabilities and client needs clients include decision makers at accounts that require design development and manufacture of custom metal stampings springs wire forms and assemblies key account manager january to january company name － city state opened new markets with focus on applianceand office products industry along with other highvolume industries broke new ground with the development maintenance and servicing of key oem accounts totaling million multinational company with operations in countries involved in the design development and manufacturing of custom engineered plastic foam and rubber components education bs mechanical engineering university of kentucky － city state mechanical engineering professional affiliations professional development skills seminars toastmasters international active officer rainmaker business development course dale carnegie course certified sales professional apc impact selling american express university professional selling skills achieve global effective negotiations karass sales course dale carnegie skills banking c closing hardware consulting contracts customer relationship management crm client clients email energy saving focus forms functional insurance managing marketing market microsoft office suite office outlook network new business development newsletter proposals selling sales salesforcecom crm six sigma utilities

as k principal professional summary committed and passionate k educational leader and lifelong learner with effective communication skills and years of experience builds trusting authentic relationships with students staff and parents believes in analyzing and synthesizing classroom district and state assessment data to drive instruction work history company name k principal city state current provided teacher feedback from formal and informal observations and walkthroughs built trusting and authentic relationships with staff students parents and community members helped create and support teacher professional goals developed and implemented am seminar districtwide k morning math and reading intervention program that included free breakfast program developed curriculum for new teacher induction program and facilitated induction classes facilitated monthly districtwide plcs and bimonthly schoolwide plcs mtsss developed monthly staff agendas one for each building trained teachers on effective teaching techniques classroom management strategies and behavior modification developed and built positive behavior support program in all three buildings elementary middle and high school presented data and other important instructional information regularly to school board modeled engaging and rigorous instruction based on best practices mentored and supported new and struggling teachers worked with staff to resolve issues built authentic and trusting relationships with parents staff and community members monitored and managed student discipline policies in all three buildings facilitated mtss and plc meetings that focused on using data to drive classroom instruction provided training opportunities for teachers both inside and outside of district scheduled and facilitated teacher interviews modeled expected and appropriate leadership to promote positive interaction with teachers students and families communicated regularly developed and implemented school policies and procedures in all three schools researched and and shared instructional strategies to optimize education effectiveness assessed current academic programs throughout each year to determine success facilitated continued professional development for teaching staff through implementation of quality curriculum training and appropriation of necessary resources company name sixth grade middle school language arts teacher city state developed and implement schoolwide middle school homework policy helped students develop important learning skills and good study habits useful in trade school or college education consulted often with head of langrage arts department teacher for support and advice when needed served on reading workshop committee and pbis team developed weekly lesson plans and collaborated with special education teacher and partner established high academic expectations and clear classroom rules and procedures established appropriate deadlines and provided complete instructions for reading and writing assignments and homework contacted parents regularly to provide information regarding assignments projects and assessments delivered engaging and rigorous instruction based on colorado academic state standards analyzed student data using classroom district and state assessments to guide classroom instruction trained to administer assessments and standardized tests to evaluate student progress adapted lesson plans and curricula to student interests increasing gpas and student engagement developed strong and trusting relationships with peers built deep and authentic relationships with students and their families offered support and guidance when students struggled academically andor socially provided personal guidance for students struggling both in and out of classrooms maintaining professionalism while helping students feel safe kept classroom organized clean and safe for all students and visitors three years of highest reading and writing student growth and achievement in school on csap two years at grade level company name elementary teacher city state taught 6th grade school year taught 4th grade school year communicated student progress academic difficulties or behavioral concerns to parents guardians and administration using tact and professionalism to improve student academic performance developed and implemented classroom procedures that provided safe learning environment provided focused instruction group small group and individualized at work developed and organized reading and math stations organized classroom supplies and decorated classroom walls to celebrate student achievements to create fun nurturing settings and meet learning n collaborated with student parents to plan classroom parties prepared materials for lessons assignments and assessments and evaluated corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals skills relationship building and networking policy and procedure adherence common core learning standards group facilitation and presentations elementary middle and high school education high performance standards education western governors university city state master of science educational leadership western governors university city state master of arts k teaching colorado mesa university city bachelor of arts mass communication

director of finance summary financial statement reporting analysis budgeting forecasting sox compliance accounts payablereceivable sales use tax returns sec reporting problem identification resolution internal external audit it support payroll hr management process improvements data extraction analysis highlights omega oracle jdedwards mas90 essbase hyperion briobi quickbooks ffis sap microsoft excel word powerpoint access visio focus® adp pay expert pc payroll workforce now monarch choice builder system and various other proprietary software systems experience director of finance april to current company name － city state promoted from controller to director of finance in january responsible for the monthly financial statements annual budget tax and reporting compliance accounts payable cash applications collections payroll and financial analysis for the firm provide leadership and development to staff of nine to ensure peak efficiencies and full utilization of accounting staff manage the external annual reviewaudit create and compile a wide variety of special reports as requested by the managing partners and chief executive officer accountantsenior financial analyst march to april company name － city state member of the accounting and payments team within the financial management division of marketing regulatory program business services for animal plant health inspection service aphis certifying officer responsible for reviewing and approving various types of foreign and domestic payments for three different federal agencies in accordance with appropriation law program directives and agency policy provided leadership in the design implementation and maintenance of automated systems related to financial accounting and budgetary functions agency accounts payable subject matter expert sme for sap computer conversion reviewed payment processes to ensure that the correct and most efficient methods were used responsible for administering domestic and international reimbursable cooperative trust fund accounts monitoring transactions to ensure that the cooperators budgets were not exceeded served as the point of contact for a full range of operational matters and researched and resolved problems developed a new process for reconciling cooperative trust accounts that resulted in minimum savings of ten hours per month dramatically increased the monthly percentage reconciled from to controller january to march company name － city state handson manager responsible for financial reporting analysis sox compliance budgeting quarterly forecasts sales use tax returns and monthend close managed accounts payable accounts receivable payroll and human resources shortly after starting in this position discovered a design flaw in computer program took initiative and created an advanced data extraction template to gather data and evaluate materiality amended monthly sales use tax returns for a three year period for mn and wi and recovered over chosen by corporate controller for special project acted as regional controller for four years o traveled monthly to our omaha location as management consultant to general manager location controller o designed new computer reporting systems to improve efficiency accuracy and timeliness of sales use tax reporting reduced sales tax liability by more than o developed new procedures for purchasing and accounts payable which strengthened internal controls and provided better visibility of variances o improved monthend close processes shortened close by day consistently exceeded reporting expectations by completing monthend close by the third business day other locations closed on the 5th business day team member for computer conversion from mas90 to jdedwards supervise a staff of four billing manager hr manager credit manager payroll administrator recognized as problem solver and troubleshooter sought out as first point of contact for computer software issues controller january to january company name － city state promoted from assistant controller to controller in may promoted from controller to manager of information reporting systems in october responsible for the consolidated financial statements annual budgeting process for nine divisions prepared and reviewed 10q and 10k sec reports supervised a staff of seven accounts payable human resources payroll and accounting implemented cost tracking and scheduling system for land development department involved in process reengineering suggested new processes resulting in cost savings team member for two computer conversions assisted with the development and testing of proprietary software involved in data extraction migration testing and training end users developed an accounting policy and procedures training manual education mba management university of st thomas － city state gpa gpa management gpa bachelor of arts accounting computer science st marys university of minnesota － city state gpa gpa accounting computer science gpa certified public accountant state of minnesota license number affiliations ala association of legal administratorsalamn minnesota chapter of association of legal administratorsamerican institute of certified public accountants aicpaminnesota society of certified public accountants mncpa skills accounting accounts payable accounts receivable adp agency billing brio budgeting budgets budget bi controller conversion certified public accountant credit essbase finance financial financial analysis financial management financial reporting financial statements general manager human resources hyperion jdedwards leadership leadership and development law director managing management consultant marketing mas90 access excel powerpoint word migration monarch oracle payroll peak problem solver process reengineering processes purchasing quickbooks reconciling reporting sales sap scheduling tax visio

grade teacher summary english teacher with excellent communication skills organized and driven with the innate ability to stay on task uses effective and efficient methods of teaching while focusing on the individual needs of each student highlights lesson planning expertise ms office proficient schedule creation and maintenance academic performance evaluations accomplishments served as head cheer coach for students in seventh and eighth grade cosponsored student council and yearbook experience grade teacher september to current company name － city state 4th5th grade teacher create lesson plans and curriculum develop and use a variety of assessment data to refine curricula and instructional practice evaluate academic achievement through detailed analysis of student performance develop and maintain cohesive and positive classroom atmosphere and culture manage student behavior to ensure all students are fully engaged in learning prepare lesson plans and special instructions for substitutes build and maintain strong relationships with students and parents provide continual assessment of student progress and maintain student education records and secured data create monthly classroom newsletter to keep parents informed of class activities eighth grade englishlanguage arts teacher july to may company name － city state eighth grade englishlanguage arts teacher create lesson plans and curriculum based on azccr standards develop and use a variety of assessment data to refine curricula and instructional practice evaluate academic achievement through detailed analysis of student performance develop and maintain cohesive and positive classroom atmosphere and culture manage student behavior to ensure all students are fully engaged in learning prepare lesson plans and special instructions for substitutes build and maintain strong relationships with students and parents provide continual assessment of student progress and maintain student education records and secured data collaborate with resource specialists to meet the needs of all students attend and implement professional development training and learning throughout the school year highlyqualified in subject matter due to exceptional knowledge worked with administration to put together students schedule create monthly classroom newsletter to keep parents up to date coach 8th grade cheerleading squad and serve as student council advisor planned and implemented fundraising efforts for both extracurricular activities and philanthropic organizations site director april to january company name － city state supervise and interact with staff and children grades k create and implement rules insure that site meets dhs licensing standards help to keep multipurpose room and storage area organized greet parents and keep them informed of daily events signin and account for all kids in program daily keep bulletin board both up to date with dhs standards create and implement duty roster keep site files up to date and in order evaluate and review staff performance participate in biweekly staff meetings supervise and plan special events plan and implement designed curriculum activity leader april to april company name － city state supervise and interact with staff and children ages k create and implement incentive program for homework club and program create and implement staff and kids rules insure that site meets dhs licensing standards help to keep multipurpose room and storage area organized greet parents and keep them informed of daily events signin and account for all kids in program daily keep bulletin board both up to date with dhs standards create and implement duty roster keep site files up to date and in order evaluate and review staff performance keep track of budget attend and participate in management workshops prepare for camps received fingerprint clearance card and dhs directorship program manager january to december company name － city state supervise interact and evaluate staff and children ages k create and implement incentive program for homework club and program plan and execute special events for kids and their families help to keep multipurpose room and supply closet organized greet parents and keep them informed on daily events signin and account for all kids in program daily keep bulletin board both up to date and presentable at all times create and implement duty roster and daily activities keep site files up to date and organized ensure that site meets dhs licensing standards create monthly newsletter using microsoft word keep track of budget and order supplies attend and participate in leadership workshops provide nutrition education as part of aznn partnership received dhs directorship education bachelor of arts english literature adolescence community and education university of arizona － city state english literature adolescence community and education associate of arts general education central arizona college － city state general education skills academic arts budget bi coach council english special events fundraising leadership lesson plans meetings microsoft word newsletter progress teacher workshops

server professional summary ambitious student looking for an opportunity to use my knowledge and experience to learn about the mental healthfield skill highlights superior communication skills solutionfocused counseling exceptional problem solver positive attitude professional experience company name city state server to current spoke with patrons to ensure satisfaction with food and service displayed enthusiasm and knowledge about the restaurants menu and products communicated with other kitchen team members to ensure food was prepared on time and correctly company name city state server to provided friendly and attentive service and exceptional hospitality set dining tables according to type of event and service standards consistently offered professional friendly and engaging service stocked service stations with items such as ice napkins and straws company name city state front desk to promoted club programs products and services to participants trained all new sales employees on effective techniques listened to customer needs and preferences to provide accurate advice corrected dangerous movements and suggested alternate exercises education and training high school diploma jackson liberty high school city state associate of science psychology university of south florida psychology associate of science psychology temple university city state psychology

general accountant summary teamoriented accountant successful at managing multiple projects and consistently meeting deadlines under budget forecasting excellent managerial techniquesaccount reconciliation strong organizational skillscash management proficient in quickbooks intacctfinancial statement reporting excel word experience to general accountant treasury manager comply365 beloit wi manage accounting operations including ap ar and payrollbenefits assist with monthlyyearend close and annual audit cash managementproduce cash forecast and manage cash flow assist the cfo with the production of monthly financials management reports and board packages maintain confidential information prepare monthly and annual expense forecasts analyze costs and revenues to project future trends prepare and maintain cap table staff accountant company name － city state comply365 beloit wi arprepared client invoices and researched and resolved collections and billing disputes approcessed invoices and researched and resolved billing and invoice issues reconciled all bank and credit card accounts processed payroll electronic deposits and employee pay adjustments reduced time and costs and increased efficiency by introducing new accounting procedures and software conducted monthend balance sheet reviews and reconciled any variances education bachelor of science accounting upper iowa university － city state accounting bachelor of science business administration university of illinois business administration champaignurbana il director of finance hononegah youth soccer association skills accounting ap ar balance sheet benefits billing cash flow cash management credit client finance financials director payroll yearend

aviation operation specialist summary pursuing a position as a client support specialist ii along with the opportunity to achieve and maintain the highest level of customer service data compilation and team excellence highlights staff training and development new employee orientations microsoft office suite expert attention to detail maintains confidentiality peopleoriented organized exceptional communicator secret security clearance clearable accomplishments awarded with good conduct medal for excellent military service awarded army achievement medals experience aviation operation specialist january to february company name city state compiled managed and maintained sensitive flight data for more than aviators ensuring all flight departures and arrivals were successful and all aviator flight information was accurately and consistently logged for daily and weekly flight reports safeguarded analyzed and maintained uptodate aviator flight hours and personnel individual flight records utilizing centralized aviation flight records cafrs information operating systems for more than aviators identifying and correcting deficiencies by presented excellent communication skills through secured radios identifying all aviators medical status their aircraft information and location in cases of precautionary landings due to aircraft deficiencies weather or accidents in order to inform the appropriate channels with a increased response and personnel and aircraft recovery time monitored secured radios in order to assist the aviators with their take off and landing by contacting maintenance crews and fueling crews when needed increasing communication between all parties and rapid service managed equipment with a cost of more than thousand dollars with no loss conducting constant inventory checks and following detail specific procedures when issuing and receiving specific equipment continuously organized and created systems of labeling and storing of classified documents and equipment provided excellent customer service to all aviators who had issues or concerns regarding their flight hours by searching through all previous records ensuring that all their current hours were accurate tracked all aviators and aircraft utilizing digital mapping systems assisted the control tower and base ops by communicating aviator and flight information secret security clearance defense travel system representative january to december company name city state managed over million dollars of federal funds in travel arrangements claims and travel reimbursements for over employees using defense travel operating systems dts resulting in a decrease of error with excessive expenses by ensured rapid travel pay reimbursement and entitlements excelled in communicating data reports and trackers of all federal funds utilized for personnel travel claims and reimbursements safe guarded and destroyed all sensitive personnel information such as social security numbers and bank accounts decreasing identity theft provided stellar customer service to more than employees individually and collectively by coordinating all of their travel arrangements for career progression training and special missions within different states and countries providing them with a smooth transition maintained all accounts for over employees and created trackers through excel their inbound and outbound dates worked side by side with sato travel agency in order to book flights and car rentals for all employees who were travelling on missions trainings andor emergencies created reports for all employees who were delinquent in closing out their travel vouchers trained employees on dts policies and procedures along with federal fund allocation and entitlements secret security clearance administrative assistant july to december company name city state secret security clearance created weekly rotational day and night flight schedules on excel assigning aviators specific dates and times for potential flights enforcing fairness while maximizing productivity filed all approved flight schedules as per the faa created battle rhythm books for missions and training with policies procedures directories maps schedules all content needed as reference to complete specific missions excellent communication skills by answering phone calls and relaying messages sending out emails and replying to emails with a fast response time prepared weekly reports of actual flight times aviators and of aircrafts flown education bachelor of arts organizational leadership university of brandman city state us expected graduation date of february bba business administration accounting university of puerto rico city state usa completed credit hours towards business administration accounting personal information i enjoy reading dancing watching scary movies and spending time with my family additional information honorable discharge skills travel agent flight hours keeper trainer excellent communication fast learner content high motivation excellent customer service manager of dts digital mapping manager of funds inventory excel personnel tracker policies enforcer and trainer honest high levels of integrity efficient under high levels of stress team leader enjoy challenges security clearance clearable travel arrangements coordinator fully bilingual spanishenglish

manager finance summary strategic and analytical finance and accounting professional with years experience of success in financial analysis budget preparation and financial reporting very detail oriented and experienced in grant management general ledger reconciliation management and team building skills highlights budget preparation variance analysis forecasting cash flow analysis financial reporting superior time management management supervision proficient in prophix general ledger accounting aptitude certified public finance officer accomplishments budgeting extensive experience with preparing analyzing and reporting for various types of budgets subject matter expert for the development and installation of new budgeting software prophix auditing experience with financial statements audits reviews compilations and audits for governmental organizations accounting skills reconcile various general ledger accounts explain variances and prepare reports for review with departments on a monthly basis experience manager finance dec to current company name － city state prepare and analyze annual operating budget schedules for all business units prepare monthly cash flow reports and analysis of data perform monthly reconciliations on various general ledger accounts manage the cash management banking and treasury functions manage debt management and compliance monitors for compliance with emma bond covenants and bond requirements conduct training for the operating budget software serve as financial advisor for budget data maintain prophix database of operating budget and account line item details supervise train and appraise staff accountant and financial analyst monitor and evaluate federal grants and spending of grant allocations in excess of million dollars annually manages and coordinates the passenger facility charge program preparation of single audit schedule of federal awards on an annual basis prepare annual reporting for dea receipts and expenditures to department of justice maintained database of capital projects and expenditures prepared payroll and benefit budgets prepared commercial paper schedules and entries as required to record monthly transaction entries and perform fee analysis prepared and analyzed airline variable calculations capital funds accountant may to dec company name － city state prepared quarterly reports for the federal aviation administration reviewed all capital invoices for correct account number cost element codes business unit and grant approvals ensured accuracy of compliance of prevailing wage laws by contractors and subcontractors monitored the collection and disbursement of passenger facility charges provided monthly and quarterly reports to senior management reviewed change order requests for completeness and accuracy oversaw the accounting of retainage and interest for capital contracts performed the account function for bonds pfcs and grants and reconciled to the general ledger on a monthly basis evaluated deferred revenues for advance grants and prepared entries to recognize income as appropriate completed dea processing reconciliations and reporting for task force and airport funds maintained proficiency in the understanding of single audit and assisted in assurance of authority compliance facilitator of the core team in created various spreadsheets to ensure compliance of prevailing wage senior financial analyst oct to mar company name － city state prepared financial information for annual reports semiannual reports and prospectuses compiled and analyzed total return information on a monthly basis reviewed propriety of invoices and expense authorizations for all fund expenses ensured expenses were paid in a timely manner by accounts payable acted as a liaison between audit firms and mutual fund clients provided various information to governmental regulatory agencies performed expense analysis for fund group and document explanations of variances obtained information and prepared proformas for clients trained new analysts on job duties and responsibilities prepared the quarterly books distributed to each funds board of directors created and analyzed expense accruals for each portfolio of the fund group performed any valueadded services required by the clients or internal departments chargeback analyst jun to oct company name － city state maintained largest vendor with weekly sales of million reduced cardinal exposure for resubmissions from days to days acted as a liaison between internal departments and vendors collected unpaid balances through vendor resubmission and phone calls analyzed detail and summary agings communicated and resolved various issues with vendors researched various issues for reconciliation purposes trained new employees on chargeback analysis and reconciliation education bachelor of science business administration accounting and finance the ohio state university － city state business administration accounting and finance skills budgeting analysis management cash flow prophix software administrator

sushi chef experience sushi chef to company name – city state working for snowfox sushi inside a king soopers chef responsibilities include making rolls in themorning for the rest of the day prepping all the roll ingredients in the afternoon for the next daysmorning shift and putting away the order when it arrives evening cookbreakfast cook to company name – city state worked at the winslow as an evening cook three nights a week and two mornings a week workingas the morning cook cooper r snook is the head supervisor of the kitchen who i thoroughly enjoyworking with and who taught me a lot of what i know now cook to company name – city state this was the job that i thoroughly enjoyed and learned a lot about myself as an individual and icaptured my work ethic my beginning duties included but were not limited to delivery orders iexcelled with this venture and by my end date i held the title of assistant manager cook to company name – city state a beginner job out of high school that i enjoyed and am glad i had the opportunity to work here it wasa face paced job that challenged me in many aspects of the food industry health and safety with foodwere very important factors for the tasks at hand learning and applying health department codeswere a challenge but i feel i gained knowledge about different avenues of this business receptionist to company name – city state i was awarded the opportunity to be employed at poudre high school for my first job i was anassistant receptionist to the front office i benefited from this position in many ways i was learned howto interact with very diverse group of individuals my duties included assisting parents students staffand outside visitors with any information or direction that was needed i benefited from the position inmany ways however the most important was learning to be a professional under pressure work history sushi chef to company name – city state working for snowfox sushi inside a king soopers chef responsibilities include making rolls in themorning for the rest of the day prepping all the roll ingredients in the afternoon for the next daysmorning shift and putting away the order when it arrives evening cookbreakfast cook to company name – city state worked at the winslow as an evening cook three nights a week and two mornings a week workingas the morning cook cooper r snook is the head supervisor of the kitchen who i thoroughly enjoyworking with and who taught me a lot of what i know now cook to company name – city state this was the job that i thoroughly enjoyed and learned a lot about myself as an individual and icaptured my work ethic my beginning duties included but were not limited to delivery orders iexcelled with this venture and by my end date i held the title of assistant manager cook to company name – city state a beginner job out of high school that i enjoyed and am glad i had the opportunity to work here it wasa face paced job that challenged me in many aspects of the food industry health and safety with foodwere very important factors for the tasks at hand learning and applying health department codeswere a challenge but i feel i gained knowledge about different avenues of this business receptionist to company name – city state i was awarded the opportunity to be employed at poudre high school for my first job i was anassistant receptionist to the front office i benefited from this position in many ways i was learned howto interact with very diverse group of individuals my duties included assisting parents students staffand outside visitors with any information or direction that was needed i benefited from the position inmany ways however the most important was learning to be a professional under pressure education high school diploma poudre high school cis computer information systems front range community college city state summary my name is evan elias i have recently made the important decision about my career computers aregoing fast and the world of computers is expanding to all the corners of the earth i want to be part ofthis everevolving staple of humanity i also want to be able to cook and provide for people who cannotdo it themselves and be a contributor to technology in my course of life i have taken many classes onprogramming and taught myself about the it aspect of computers i am very strong in math and i liketo solve problems i have taken many cooking classes and have worked in every position in a kitchen highlights i am very good under pressure from the experiences in the restaurant industry i am very good with technology whether it be solving a simple internet bug or it being a big list of coding assistant manager delivery direction front office next coding receptionist safety supervisor skills assistant manager delivery direction front office next coding receptionist safety supervisor

accountant summary flexible accountant who adapts seamlessly to constantly evolving accounting processes and technology seasoned staff accountant with ten year background in accounting core competencies include detailed oriented organized and as well as excellent communication and time management skills handles tasks with accuracy and efficiency passionate and motivated with a drive for excellence highlights microsoft excel vlookups macros pivot tables microsoft powerpoint microsoft access microsoft word microsoft outlook jd edwardsas microsoft accounting office image freeway quickbooks sap lx sage experience accountant － current company name － city state manage construction in progress accounts depreciation additions transfers dispositions of tangible and intangible assets tracked all capital spending against approved capital requests reconcile the fixed assets subsidiary ledger and generate monthly ad hoc reports to effectively complete the monthly roll forward record and maintain capital leases create and monitor a system of controls procedures and forms for the recordation of fixed assets assist with full cycle accounting and financial reporting for month end close prepare multiple balance sheet reconciliations perform research and analyses to determine trends estimates and significant changes for various pl accounts manage property tax statements and update monthly accruals collaborate and maintain strong working relationships with the field as well as corporate finance and other corporate departments provide support research analysis and information reporting as needed to the regional finance directors plant controllers operations management and corporate finance assist with interim annual audit work on special projects and prepare ad hoc reports and analysis as needed senior staff accountant － company name － city state perform a significant role in monthend close including preparation of production reports journal entries and account reconciliations analyze financial transactions and assist in the preparation of balance sheets pls and other financial reports ensure that transactions are coded accurately and financial reporting integrity is maintained review analyze monthly product cost as well as publish and analyze monthly budget vs actual reports manage construction in process accounts fixed assets depreciation additions transfers dispositions of fixed and intangible assets conduct annual physical inventory for fixed assets for manufacturing plants distribution centers galleries compose quarterly consolidated financial statements for parent company generate intercompany foreign currency financial statements observe and reconcile physical inventory calculate yearend raw materials inventory for manufacturing facilities compile analysis of corporate financial data to provide management with internal reports assist controller with interim annual audit provide consequential analysis and support ad hoc requests projects and other duties assigned by the director or vp of finance review and explain variances to budgetforecast for production on a monthly quarterly and annual basis staff accountant － company name － city state prepare journal entries for expense allocations accruals corrections adjustments manage master data in erp system for all new inventory items prepare wire transfers for processing of intercompany payments process monthly sales commissions and commission transfers prepare the budget forecast for annual capital budget for all construction in process accounts prepare bank account reconciliations prepared examined or analyzed accounting records financial statements or other financial reports to assess accuracy completeness and conformance to reporting and procedural standards developed maintained and analyzed budgets preparing periodic reports that compare budgeted costs to actual costs general ledger specialist － company name － city state post daily journal entries to general ledger reconciled fixed asset accounts and other balance sheet accounts reconciled teller daily balance sheets and prepares summary worksheet prepared weekly fr2900 regulation d federal reserve requirement report assisted in the monthend close and yearend close analyze and correct all bank account reconciliations execute wire transfers assist with interim annual audit perform other jobrelated duties and special projects education keller graduate school of management － city state master of business administration accounting gpa gpa accounting gpa devry university － city state bachelor of science technical management accounting gpa gpa cum laude and deans list technical management accounting gpa cum laude and deans list skills account reconciliations accounting accruals ad as balance sheet balance sheets budgets budget controller corporate finance erp finance financial financial reports financial reporting financial statements fixed assets forms general ledger image inventory jd edwards ledger director macros materials microsoft access microsoft excel office microsoft outlook microsoft powerpoint microsoft word month end close operations management pivot tables progress quickbooks reporting requirement research sage fas sales sap tax yearend

project accountant summary qualityfocused accounting professional with over years processing invoices managing vendors and auditing expense reports a strong desire and ability to maximize profits and control costs with respect to maintaining effective internal controls related to accounts payable knowledge and experienced in aia billings nevada prelien law nevada contract law union payroll and laws highlights skillstimberline accounting software foundation accounting software spectrum jd edwards ebuilder microsoft office applications general ledger accounting aptitude strong communication skills effective time management accounts receivable professional key by touch knowledge of sage expert in customer relations complex problem solving experience project accountant mar to current company name city state verified details of transactions including tenant allowance requests and lease verification coded the general ledger and processed vendor invoice paymentscoordinated approval processes of all accounts payable invoices including tenant allowance requests and commission paymentsconducted monthend balance sheet reviews and reconciled any variances office administrator jul to dec company name city state responsible for office management including new hiresrehires responsible for processing invoices and creating purchase orders for approval assisting with union payroll processing responsible for running financial reports for management review staff accountant dec to jan company name city state responsible for all accounts payable using foundation software responsible for all accounts receivable including aia billings lien waivers and payment postings responsible for payroll including union reporting general ledger journal entries as needed office administrator sep to jun company name city state calculated figures such as discounts percentage allocations and creditsverified details of transactions including funds received and total account balancescoded the general ledger and processed vendor invoice paymentscoordinated approval processes of all accounts payable invoicesbalanced batch summary reports for verification and approvalresearched and resolved billing and invoice problems project accountant nov to jul company name city state comprehensive management of the accounts payable function for a million general contractor responsible for compilation of extensive loan draw packages and respective documentation reviewed and approved by banks ownersdevelopers architects construction control companies and owners representatives worked closely with the controller contract administrator and project managers insuring billing accuracy close interaction with subcontractors ensuring proper documentation submitted with monthly billings completed annual certified courses covering aspects of nevada revised statutes pertaining to nevada lien and contract law accomplishments reduced invoice over payments by education accounting santa barbara business college accounting interests nevada notary public references available upon request additional information nevada notary public references available upon request skills key by touch accounting software accounts payable accounts receivable administrative aia as400 billing billings controller draw documentation drafting estimating financial report financial reports general ledger human resources insurance law microsoft office applications office office management payroll payroll processing project management reporting timberline